ISO Initiatives & CSR in the EU Deborah Evans Business Manager: Corporate Reporting & Assurance LRQA A member of the Lloyd’s Register Group

Compulsory : Voluntary Compulsory CSR: No actual legal requirements but numerous pieces of legislation and regulation associated with its scope. Voluntary CSR: Performance Ratings and Industry Awards

Legislation & Regulation Environment Integrated pollution control Various waste directives, including trade effluent Emission Trading Schemes Hazardous substances regulations

External verification of our performance data is not just an important authentication exercise; it also has considerable benefits for the company when communicating with its wider stakeholder group. The stakeholder group has provided positive feedback on the rigorous corroboration system by an independent, qualified body and the continued development of our policies. Lafarge Cement

Legislation & Regulation Social such as Employment Equal opportunities Disability Child Labour Working Conditions H& S

Legislation & Regulation Corporate governance Company Law (Operating and Financial Reviews) Combined codes such as Higgs, Turnbill, etc

ISO STANDARDS ISO 9001 : Quality ISO : Environmental OHSAS : Health & Safety Social Responsibility – in development

STATUS OF ISO SR STANDARD The first meeting was primarily focused on discussion and decisions on: the scope of the future standard terms of reference for the WG structure of the WG target date for publication, etc.

BS Sustainability Management

‘Standards’ Global Reporting Initiative UN Global Compact Ethical Trading Initiatives SA 8000 Investors in People Sarbanes Oxley

Accountability Commitments – improvements – operational control = Certification Disclosure – credibility – transparency of practice = Verification

What our clients say British Telecommunications (BT) Independent assurance provides evidence to report users that: the right things are in the report – that all major issues relevant to stakeholders are included the things in the report are right – that data is reliable and claims are not exaggerated

AA 1000 AS Is a generally applicable standard for assessing, attesting to and strengthening the credibility and quality of organisations’ sustainability reporting, and their underlying processes, systems and competencies.

ISAE 3000 Is to establish basic principles and essential procedures for, and to provide guidance to, practitioners for the performance of assurance engagements other than audits or reviews of historical financial information.

Process 3. DEVELOP CORPORATE GOVERNANCE FRAMEWORK i.e. management systems such as:  ISO 9000,  OHSAS  BS 7799  Supply chain management LRQA verifies the organisation’s capability to deliver on the promises it makes. 4. ACCOUNTABILITY Feedback to stakeholders  Non-financial reports  Shareholder meetings  Advertising / Marketing material Independent Verification Attestations Product declaration statements Credibility of data for decision making and achievement of performance 1. IDENTITY AREAS OF CONCERN 2. ESTABLISH BUSINESS OBJETIVES Business Issues:  Financial  Legal compliance  Social  Ethical  Security  Employees External Issues:  Suppliers  Customers Stakeholder Engagement & Materiality Here companies need to prioritise their issues: 1 Financial 2 Employees 3 Environment

Can corporations “do good” and do well? Yes Compulsory CSR when complied with in totality will do well and be doing good.