GSA UPDATE MAY 21, 2009 – LAS VEGAS GTS 2009

PLATINUM MEMBERS GTS 2009

AGENDA GSA UPDATE PART 1: General update PART 2: Features / Functionality of the standards PART 3: Gem’s and future concepts GTS 2009

AUSTRALASIA Macau Singapore Philippines Taiwan Australia –Gaming Communication Technology Workshop –More than 50 industry representatives 18 regulators, 7 manufacturers (24 delegates), 1 operator, 11 others GTS 2009

EDUCATION July 30, 2007: GSA training started To date 163 students from 44 companies of 11 countries received training May 1, 2008: GSAU established Oct 15, 2008: First courses –130 students –31 companies –9 different countries GSAU setup training in 5 different countries On-site / Off-site training GTS 2009

EDUCATION SCHEDULE On-Site training Off-Site training GTS 2009

CERTIFICATION WHAT DOES IT MEAN? The procedure by which a third party gives written assurance that a product conforms to specific requirements GTS 2009

REQUIREMENTS CLARITY & DEFINITION GTS 2009 Proprietary LanguageGSA Open Standard Implementation details 5-10% Implementation details 60-70%

CERTIFICATION BENEFITS GTS 2009

CERTIFICATION I AM CONFUSED Regulatory Certification –Jurisdictional approval –Ready to roll out on the floor and generate revenue Communication Certification –Manufacturers - Q/A step Reduce after sales service/ debugging Optimize Resources > savings –Regulator – Assurance Possible shorter approval cycle Optimize Resources > higher throughput –Operator - Plug and Play Possibly get products faster through labs Optimize Resources > increase revenue GTS 2009

PART 2 FEATURES AND FUNCTIONALITY OF THE STANDARDS GTS 2009

GSA Protocols Game Download System BI System CMS/SMS System Ticket System Floor Management System Accounting System Hotel System GDS Gaming Floor G2S S2S POS System

GDS Protocol GDS is used to communicate between a gaming machine and its peripheral devices. –coin acceptor, hopper, note acceptor, touch screen, printer, card reader. GDS is a fully compliant USB 2.0 interface for game peripherals (Universal Serial Bus). –12 megabit minimum. HID (Human Interface Device) class devices. –Manufacturer-specific drivers are not needed – plug ‘n play.

GDS – Key Features Download software to peripherals. –New software can be downloaded to GDS devices. Download templates to printers. –Property-specific templates can be downloaded to printers. Player awareness. –Through the card reader, machines can be aware of the player. –Player-specific information can be presented on the main screen. –Player-specific information can be included in printed materials. –The game play experience can be customized for the player.

GDS – New Features 2D barcodes on tickets. –Barcodes will take up less space and be easier to scan. Multi-color printing. –More design options will be available to properties. Full UTF-16 support. –Full support for international character sets will be available.

G2S Protocol G2S is used for communications between an EGM and a host system. G2S does not require a specialized interface board in the EGM – the EGM can be connected directly to the network. G2S allows communications to multiple independent host systems. G2S is designed for extensibility – the GSA, as well as manufacturers, can add extensions to the protocol.

G2S Connectivity G2S SMIB EGM1 EGM2EGM3Host1Host2Host3 Other

G2S Extensibility <g2s:g2sMessage xmlns:g2s = " xmlns:abc = " > <g2s:g2sBody g2s:hostId = "1" g2s:egmId = "GSA_12345" g2s:dateTimeSent = " T10:44:01-05:00" > <g2s:eventHandler g2s:deviceId = "1" g2s:dateTime = " T10:44:00-05:00" g2s:commandId = "1" g2s:sessionType = "G2S_request " > <g2s:setEventHandlerState g2s:enable = "true" abc:pauseEvents = "true" />

G2S – Classes Physical Classes: –Cabinet. –Coin Acceptor. –Hopper (Coin Dispenser). –Note Acceptor. –Note Dispenser. –Printer. –ID Reader. Configuration Classes: –Device Configuration. –Communications Configuration. –Option Configuration. –Download (and upload). Application Classes: –Game Play. –Handpay. –Progressive. –Bonus. –Player Tracking. –Ticket-In-Ticket-Out. –Wager Account Transfer (WAT). –Software Authentication (GAT). –Central Determination. –Media Display. Subscription Classes: –Meters. –Events.

G2S – Key Features Each device is metered individually. –Class-level (aggregate) meters are also available. –Game play devices are metered be theme, paytable, and wager denomination. –Game play devices are also metered by wager category. Game play meters include true theoretical win. Games can be mapped to one or more progressive controllers. –Contribution meters track wagers against each progressive.

G2S – Key Features Machines can be mapped to one or more bonus controllers. Handpays can be keyed off to the credit meter, tickets, or wager accounts – or, simply paid by hand. –Handpays can be keyed off remotely by a host system. Player tracking can be performed by the machine. –True theoretical win for the player can be calculated by the gaming machine. Countdowns, points awards, and hot player notifications can be managed by the gaming machine.

G2S – New Features Employee Class. –Meter movements can be tracked while an employee is present at a gaming machine. –Employees can report activities that took place while at the machine. Tournament Class. –Tournaments can be based on a fixed duration or fixed number of games. –Wagers can be deducted from the tournament meter. –Buy-ins can be deducted from the credit meter – prizes can be paid to the credit meter. –Tournaments can be based on standard game play – wagers can be deducted from the credit meter – win can be paid to the credit meter.

S2S Protocol Used to communicate between gaming systems and/or non-gaming systems. Extends G2S functionality to other entities. –Tickets, wagering accounts, handpays, progressives, bonuses, etc. Supplements G2S functionality. –End-of-day reporting, handpay disbursements, etc. Goes beyond G2S and the gaming machine. –Property configuration, player registration, table games, etc.

S2S – Classes G2S Extension Classes: –Ticket-In-Ticket-Out. –Wagering Accounts. –Progressive. –Bonus. –Handpay. –Meters. –Events. Player Club Classes: –Player Rating. –Comp. Configuration Classes: –Property Configuration. –Player Registration. –Client Registration. –Authorization. –Information Updates. Table Game Classes: –Open/Close. –Fill/Credit. –Marker.

S2S – New Features Player Offers. –Track coupons and other offers made to players. In-Room Controls. –Control lights, audio, signage, etc. Additional Property Information. –Record partners and revenue sharing agreements. End-of-day Financials. –Report audited end-of-day results for centralized reporting.

PART 3 GEMS AND FUTURE CONCEPTS GTS 2009

Custom Ticketing Tickets are printed from a template stored on the printer In GDS a ticket template may be formatted into regions Regions contain the text that may be sent to the printer with each print command Example Template #1

Custom Ticketing The resulting ticket being a custom ticket with the patron’s name on it. The Player’s name was sent in region 6 and was acquired from the player’s loyalty card

Custom Ticketing The advantage: Easier to detect suspicious patterns (if cards are required) More security –Eliminate stolen or copied tickets –ID can be used for redeeming offline or high value tickets If Mr Schlump cashes the ticket… Pay the ticket

Custom Ticketing If someone else cashes the ticket …. Maybe you ask some more questions

Custom Ticketing The advantage for Operators is enhanced customer experience Personalized tickets provide more player recognition GDS’ UTF-16 support can enable printing of the special non-ASCII characters (eventually including all characters) providing a correct representation of the player’s name in the player’s native language

Guest Host A Guest Host is a computer placed on the gaming network that has the ability to view all the information coming from the gaming floor A guest can be configured to gather selected information from the floor –Security events – door open, game reset, –Hot player events –Machine data for real time processing

Guest Host Slot Floor System DownloadVouchers Config Server Guest Slot Floor Casino Back of House

Guest Host

Guest Host Provides the ability to look at the specific data you are interested in Fully supported in the G2S protocol Requires EGMs to support multiple hosts Requires more bandwidth than single host support

G2S Hot Player Feature G2S provides support for 5 levels of hot players Use a G2S Guest Host to get the information in real time

Hot Player Guest Host

Hot Player Levels A hot player level indicates a rate of play over a specified time. These factors are configurable in the protocol. –Each level is independently configurable –Levels for carded play are independent from non-carded play The rate can be based on a specific meter or on a combination of factors – a formula

Expand a Casino’s Customer Base Expand an operator’s customer base through cooperative marketing Partner outside the jurisdiction Create patron loyalty through cooperative advertising and points transfer The capability exists in S2S to support this feature

Expand Your Customer Base As customers travel, the idea is to provide them a reason to pick your operation Identify new opportunities for your customers Let your partners identify new customers for you

Keep expanding the Customer Base Develop partnerships with local businesses

The Point of the Points Gain exposure for the casino product in different venues Win-Win situation for casino and partners –Expand the Casino customer base –Enhance casino’s image in the community –Provide incentive to shop at particular stores Use points as to keep the casino in as many decision making processes as possible Keep YOUR casino in people’s minds

PANEL DISCUSSION GTS 2009