 What is one of your favorite restaurants?  Why is it your favorite restaurant?  How long does it take to get your food when you order?  Do you pay for your food before or after it is made?  What kind of food do they serve?  Do they have servers?  What is the atmosphere of the restaurant like? Example: Is it fancy? Is it plain?

 Overview of foodservice industry.  Define the three segments of the foodservice industry.  Understand the different segments of foodservice industry.  Understand the different types of restaurants, and how they are classified.

 Annual sales over $550 billion dollars!  More than 945,000 restaurant & food service operators.  The industry employs more than 13 million people (9% of workforce).  14.8 Million jobs by 2019  Plenty of Opportunities

 People eat out for enjoyment and entertainment.  It is a service industry!!!  You provide service to your customers.  Must like people!  Divided into three major segments  Commercial  Institutional  Foodservice within a consumer business

 Makes up 80% of foodservice industry.  Consists of food and beverage businesses that compete for customers.  Examples:  Restaurants  Catering  Hotel and Club Foodservice

 20% of food service industry  Prepares and serves food in support of another main function or purpose.  Provide for customers in an institution.  Customers who:  Are not able to seek commercial foodservice.  Do not have time, or ability to seek commercial foodservice.

 Examples 1. Education: Cafeteria at a school 2. The military: Mess hall 3. Business & industry: cafeteria for employees, or factory workers. 4. Health care facilities: hospitals & assisted-care centers. 5. Corrections: jails & prisons

 It is a foodservice business located in another business.  These have characteristics of commercial and institutional.  These are places people do not usually go to specifically in search of somewhere to eat.  They go for another business, but foodservice is provided as well.

 EXAMPLES: 1. Recreation: Sports arenas, concessions serve anything from peanuts and hot dogs to luxury dining restaurants. 2. Lodging: Hotels provide room service, restaurants, and continental breakfast. 3. Retail: the food court at the mall. 4. Transportation: Cruise ships offer dining 24/7, from casual dining to buffets

 Four Main Types:  Quick Service Restaurant (QSR) – “Fast Food”  Quick Casual  Casual Dining  Fine Dining  Others:  Catering  Buffet  Cafeteria style

 Catering:  Food and service for a special event. Feeding large number of people at one time. Guest eat from the same menu, limited selection. Business special events – business meetings, awards dinners, company holiday party. Social special events – weddings, proms, birthday parties Generally the food is prepared at a different location and brought to the event.

 Buffet  Consists of food displayed on tables. Servers keep the displays of food stocked with food items. Customers walk around and serve themselves. They take their food to the table. Sometimes servers will refill beverages, or remove dirty dishes. Capable of feeding many customers at one time. EXAMPLES??????

 Cafeteria  Foodservice in which the food is displayed along a counter called a serving line. Servers are stationed along the serving line. Customers take tray and walk along the serving line. When they see food they want, they ask the server for it. The customer puts the dish on their tray and takes it to their table.  Cafeteria style restaurants are becoming extinct. EXAMPLES????

Quick Service Restaurant Also known as fast food Select items and pay before eating Minimal service, other than interaction with cashier Pick up your own food, carry it to your table. Lower quality food, quickly prepared food Typically has a “drive-thru” Cafeterias and Buffets are examples as well. Quick Casual Restaurant No full table service, pay before eating Still quick food preparation, but Higher quality food than fast food Higher quality atmosphere than fast food Between fast food & casual dining

Casual Dining Restaurant Full service restaurant Moderately priced food in a casual atmosphere Seated at a table, order taken by server/waiters, food served at the table. Between quick casual & fine dining Often has a full bar Frequently part of a large chain of restaurants. Fine Dining Restaurant Full service restaurants Highest quality atmosphere, very fancy Highest quality service, trained wait staff, often in formal attire Generally less locations than a casual dining restaurant Rules for diners, such as dress code Have a professional chef, with years of culinary experience Prices are very high.

FINE DINING RESTAURANT

QUICK CASUAL RESTAURANT

QUICK SERVICE RESTAURANTS (Fast Food)

Casual Dining

 Use the information learned today about classifying types of restaurants, to determine what type of restaurant your favorite restaurant from the bell ringer is.  Write in your journal what type of restaurant it is (which segment), and give supporting facts to justify your decision.