SOURCE: Official Airline Guide, April NOTE: * denotes codesharing partner. LEGEND: AIRPORTS- CAN=Guangzhou; DTW=Detroit; LAX=Los Angeles; PEK=Beijing; SFO=San Francisco; SHA=Shanghai; YVR=Vancouver. CARRIERS- AA=American; CA=Air China; CP=Canadian; CZ=China Southern; MU=China Eastern; NW=Northwest; UA=United. SFO Supports United Airlines’ Proposed Nonstop Daily Service to Shanghai to Complement Current Service from the U.S. to China. Docket OST Exhibit SFO-1

The Bay Area Has The Largest Chinese-American Community In North America. * Of this total, 265,700 speak Chinese. Docket OST Exhibit SFO-2 PERCENTAGE OF TOTAL POPULATION BY ETHNICITY Percent Ethnic Chinese * Total of Total 332,0336,253,3115.3% New York267,81411,463,0002.3% 307,78114,531,5292.1% 28,9362,559,1641.1% 9,5731,477,8950.6% Detroit CMSA13,2614,665,0000.3% 713,42329,760,0212.4% 1,648,696248,709,8730.7% SOURCES:1990 United States Department of Commerce, Bureau of the Census; Statistics Canada, 1996; Bay Area Economics. Portland CMSA State of California United States Geographic Area San Francisco CMSA Los Angeles CMSA Seattle-Tacoma CMSA

SFO Is The Largest Single U.S. Entry Point For Immigration From China*. * Excludes Hong Kong 13% of Chinese immigrants intend to reside in the Bay Area. IMMIGRANTS FROM CHINA * BY INTENDED RESIDENCE Fiscal Year 1996 Percent Intended Residenceof U.S.Immigrants SF Bay Area13.4%5,599 Los Angeles Area9.1%3,801 Seattle-Bellevue-Everett, WA1.4%597 Portland-Vancouver, OR-WA0.7%296 Total United States100.0%41,725 NOTES:(1) Data reported for selected metropolitan statistical areas only. (2) Intended residence is the address where the permanent status visa or "green card" is sent. SOURCES: U.S. Department of Justice, Immigration and Naturalization Service; Bay Area Economics. Docket OST Exhibit SFO-3

The San Francisco Bay Area And Shanghai Have Similar Characteristics. Large metropolitan centers   Leaders in higher education and scientific research Famous Bridges: Golden Gate and Bay Bridge – Nan Pu and Yang Pu $ Financial and investment powerhouses Rich architectural history Harbor and Sea Coast locations on river deltas  Major Tourist Centers Docket OST Exhibit SFO-4

Of The Top 20 U.S. Metropolitan Areas Ranked By Worldwide Export Sales, The San Francisco Bay Area Is The Largest Exporting Region … Almost Double The Size Of Detroit. TOP 20 EXPORTING METROPOLITAN AREAS IN THE US Fiscal Year 1996 (US $ billions) Rank by Metro Area Export Sales 1 San Francisco Bay Area$ Los Angeles Area$ New York, NY - Newark, NJ$ Detroit, Michigan$ Chicago, Illinois$ Seattle, Washington Metro $ Houston, Texas$ Minneapolis/St. Paul$ Miami, Florida$ Portland-Vancouver, OR-WA$9.2 Rank by Metro Area Export Sales 11 Boston, MA Metro$ Washington DC Metro$ Phoenix, Arizona Metro$ Philadelphia, PA Metro$ Dallas, Texas$ San Diego, California$ Atlanta, Georgia$ Richmond-Petersburg, VA$ El Paso, TX$ Cleveland Trade Area, OH$5.1 SOURCES: US Department of Commerce, International Trade Administration; Bay Area Economics. Docket OST Exhibit SFO-5

The Bay Area Leads U.S. West Coast Gateways And Detroit In Export Sales To China (Including Hong Kong). Docket OST Exhibit SFO-6

35% Of All U.S. High-Tech Exports To China Leave From The Bay Area. Total Gateway ImportsExports Trading SF Bay Area$448.81$ $ Los Angeles Area$274.63$ $ Seattle$18.86$32.41 $51.26 Portland$4.51$1.27 $5.78 NOTE: 1997 import and export data by conveyance has not been revised. SOURCE: US Department of Commerce, Bureau of the Census; Bay Area Economics. EXPORTS AND IMPORTS BY GATEWAY HIGH-TECH TRADING ACTIVITY WITH CHINA BY AIR (1997-US$ millions) The Bay Area handles $800 million in high-tech trade by air to China... Docket OST Exhibit SFO-7

29 Bay Area Firms Have Offices In Shanghai. SAN FRANCISCO BAY AREA COMPANIES LOCATED IN SHANGHAI SF Bay AreaProduct/SF Bay AreaProduct/ CompanyHeadquartersServiceCompanyHeadquartersService 3COMSanta ClaraComputer productsHewlett-Packard Co.Palo AltoComputer and Measurement Products Advanced Micro DevicesSunnyvaleComputer ProductsIMAG Industries Inc.Santa ClaraCAD Software American President Lines, LTDOaklandShipping and Freight ForwardingJetronix Co.Redwood CityFlexible Printed Circuits Apple ComputerCupertinoComputer ProductsKemtechSaratogaMedical Instruments Applied MaterialsSanta ClaraSemiconductor ProductsOracle Corp.Redwood CityDatabase Software BankAmerica CorpSan FranciscoBankingPacific Rim ResourcesSan FranciscoConsulting Booze Allen & HamiltonSan FranciscoManagement ConsultingPeking Handicraft Inc.S. San FranciscoArts and Crafts C. Melchers AmericaSan FranciscoTradingPVT-ChinaSan MateoConsulting/Venture Capital Chevron Corp.San FranciscoPetroleumRaychem Corp.Menlo ParkCable Accessories EG&G Reticon Opto-ElectronicsSunnyvaleOptical ElectronicsSiliconixSanta ClaraElectronics Electroglas Inc.Santa ClaraSemiconductor Testing EquipmentSun MicrosystemsMountain ViewComputer Products Fritz Companies Inc.San FranciscoFreight ForwarderSybase Inc.EmeryvilleComputer Software Genstar Container Co.EmeryvilleContainer LeasingTandem Computers. Inc.CupertinoComputer Products Hellmuth Obuta & KassabaumSan FranciscoArchitectural ServicesUnison International Corp.S San FranciscoTrading Wilbur-Ellis Co., LTDSan FranciscoConsumer Electronics SOURCE: American Business in China, ; Bay Area Economics. Docket OST Exhibit SFO-8

United’s Proposal Offers The First Daily Nonstop Service From Any U.S. City To China. Unlike Detroit, SFO Currently Has No US Carrier Nonstop Service To China. Docket OST Exhibit SFO-9

San Francisco and Shanghai Are In Need Of Additional Nonstop Service. Docket OST Exhibit SFO-10

SFO Ranks 7th Among World Airports in Passengers Served. SOURCE: ACI, Worldwide Airport Traffic Report Docket OST Exhibit SFO-11 Chicago ORD Atlanta ATL Dallas/Ft Worth DFW Los Angeles LAX London LHR Tokyo HND San Francisco SFO Frankfurt FRA Seoul SEL Paris CDG Detroit DTW

SFO Supports More Than Twice As Many International Passengers and Four Times As Much Cargo As DTW. International PassengersInternational Cargo SOURCE: ACI, Worldwide Airport Traffic Report, 1997 Docket OST Exhibit SFO-12

SFO Offers 448 Daily Domestic Scheduled Nonstop Jet Flight Departures. April 22, 1999 Daily Jet Destination AirportDeparturesDestination AirportDepartures Total Departures448 Los Angeles87Cincinnati5 Seattle26Eugene5 San Diego24Reno5 Chicago-O'Hare20Boise4 New York-Kennedy20Miami4 Phoenix20Santa Barbara4 Las Vegas18Charlotte3 Denver17Detroit3 Portland17Kahului3 New York-Newark15Medford3 Burbank14Palm Springs3 Dallas/Ft. Worth14Pittsburgh3 Boston11Spokane3 Honolulu10Baltimore2 Salt Lake City10Chicago-Midway2 Washington-Dulles10Cleveland2 Atlanta9Memphis2 Houston9Monterey2 Minneapolis/St. Paul7Austin1 Orange County7Hartford1 Philadelphia7Kona1 Ontario6Milwaukee1 St. Louis6New Orleans1 Orlando1 SOURCE: Official Airline Guide. Docket OST Exhibit SFO-13

International Passenger Traffic at SFO Increased 55% Over the Last Five Years. Docket OST Exhibit SFO-14 Source: San Francisco Airport Commission; DOT Origin-destination Air Passenger Survey, reconciled to Schedules T-100 and 298-C.

SFO International Passenger Traffic Has Grown 9.2% Per Year. INTERNATIONAL ENPLANED PASSENGERS SAN FRANCISCO INTERNATIONAL AIRPORT In 1998, U.S. carriers accounted for 43.8 % of international passengers enplaned at SFO. Docket OST Exhibit SFO-15 Source: San Francisco Airport Commission

SFO Currently Has 154 Weekly Flights To Asia, More Than Vancouver, Seattle, Detroit, Portland, And San Jose. Docket OST Exhibit SFO-16 COMPARISON OF SCHEDULED DEPARTING FLIGHTS TO ASIA FROM SELECTED U.S. WEST COAST GATEWAYS AND DETROIT U.S. West CoastWeekly Scheduled Gateway AirportFlights to Asia San Francisco154 Vancouver100 Seattle55 Detroit28 Portland21 San Jose7 SOURCE:Official Airline Guide, April 18-24, 1999.

SFO Ranks 2nd Among U.S. Airports For Asia Traffic … With Almost 5 Times More Passenger Traffic Than Detroit. SOURCE: DOT, Schedule T-100. Year ended Sept 30, 1998 Docket OST Exhibit SFO-17

Airlines At SFO Carry Far More Passengers To Asia Than Detroit. SFO-Asia passenger traffic increased 6.7% per year between 1992 and Docket OST Exhibit SFO-18

San Francisco’s New Terminal Will Provide Convenient And Efficient Connecting Opportunities For U.S.-Shanghai Passengers. New SFO International Terminal  Scheduled to open mid  2.5 million square feet.  International Gates, up from current 10.  Doubles ticket counter space.  Includes Airport Rail Transit system for fast, easy travel between airport terminals and facilities.  Direct rail service to downtown San Francisco.  Baggage handling capacity will triple from 4 to 12 simultaneous flights.  Customs/Immigration facilities will process 5000 passengers per hour compared to 1200 today.  Enhanced tour group facilities.  Numerous VIP clubs.  Average international check-out will be reduced to 45 minutes or less. Docket OST Exhibit SFO-19