January 23-26, 2007 Ft. Lauderdale, Florida Improved Preparedness with IP Fax Craig Toney, Cantata Technology

January 23-26, 2007 Ft. Lauderdale, Florida Cantata’s ‘Composition’ Formed in 2005 By Merger of Excel Switching and Brooktrout Technology Excel Switching –#1 Manufacturer of programmable switches –Present in virtually every carrier network –Founded in 1988, public in 1997, acquired by Lucent for US$1.9B, spun out of Lucent in 2003 Brooktrout Technology –#1 Manufacturer of intelligent fax technology –Present in 90% of the Fortune 500 –Founded in 1984, public in 1992, acquired by Excel in 2005 SnowShore Networks –#1 Manufacturer of IP media server technology –Founded in 2000, acquired by Brooktrout in 2004

January 23-26, 2007 Ft. Lauderdale, Florida Cantata’s Product Portfolio Theme: Provide an integrated portfolio of communications enabling technology for carrier and enterprise Strategy: Provide products that address circuit-switched, packet, communications signaling, and the transitions between these technologies Carrier IP TDM Enterprise

January 23-26, 2007 Ft. Lauderdale, Florida Reseller Survey Q: Is IP or circuit switched communications technology perceived as a better network architecture for failover? A: Circuit switched communications is perceived as more reliable than packet by 70% of respondents In fact, VoIP is more reliable… –Internet Protocol / “IP” has “survivability” designed into it –IP Networks for VoIP are designed with load balanced nodes to avoid cascading failures resulting from partial failures –Success is dependent upon best network design practices – which should be a part of the strategy regardless

January 23-26, 2007 Ft. Lauderdale, Florida Fax-Documents are Essential to Key Business Processes Function Key Processes Fax Documents SalesQuoting, expenses, Expense forms, proposals, pipeline, purchase orders, quotes, reports… FinanceA/R, PayrollInvoices, time sheets, insurance claims, trade confirmations… Human Resources Hiring, Benefits Enrollment W-9 forms, resumes, offer letters, health plan forms, ESOP forms PurchasingProcurementPurchase orders and requisitions LegalContract approvalContracts, NDAs MedicalPrescriptionsPrescription orders

January 23-26, 2007 Ft. Lauderdale, Florida High Degree of Integration and Dependence Fax server /UMERPDoc MgmtRec MgmtWorkflowPBX Archive CRM HiringContractsA/PA/RPurchasingSalesPayrollPrescriptions HRISHIS

January 23-26, 2007 Ft. Lauderdale, Florida IP Fax and Disaster Preparedness Disaster Preparedness & Recovery… –Location independence Fax server can be located anywhere Load balanced redundant server(s) at secondary locations Leverage gateways to provide local PSTN access at remote offices Locate servers in least risky / best supported location –Centralized & consolidate fax services Fewer locations to protect & support Rapid response – easier access to replacement

January 23-26, 2007 Ft. Lauderdale, Florida PSTN Cantata IMG IP Media Gateway TR1034 or SR140-based IP Fax Server New York Headquarters Tokyo Office Cantata IMG IP Media Gateway Cantata IMG Media Gateway Putting it all Together PSTN Hybrid PBX / IP- PBX Local 3 rd Party Fax Machine - Brussels Local 3 rd Party Fax Machine – Tokyo / Japan Local 3 rd Party Fax Machine – New York / US Internet / VPN Brussels Office T.30 T.38 T.30 T.38