End to End IT & Telecom Services Company

COMPANY PROFILE HR SERVICES OFFERINGS  HR SERVICES  OFFICE INFRASTRUCTURE FOR HR SERVICE PROVIDORS AGENDA DSM Infocom Pvt. Ltd l Page 2

COMPANY PROFILE DSM Infocom Pvt. Ltd l Page 3

Headquartered in Mumbai, India Presence in 459 cities/ 28 states in India & in 78 countries globally ISO 9001:2008, ISO :2011, CRISIL Rating “SE 1A”, SMERA MSME 2, D&B No: Certified partners for Microsoft, AWS, Acer, HP, Cisco, Posiflex, Lenovo, Eaton, Tyco, D-link, Tally. Service Contracts with 180+ Clients and strategic partners include global majors such as HP, IBM, NCR, TCS, PwC, Bharti Airtel, Mphasis, Dell etc. 99% customers renew relationship every year skilled work force COMPANY SNAPSHOT DSM Infocom Pvt. Ltd l Page 4

GLOBAL PRESENCE  Direct presence in 459+ locations across the India  Asia Pacific across 25 countries  Europe across 19 countries  Australia  North America across 18 countries  South America across 2 countries  Africa across 14 countries DSM Infocom Pvt. Ltd l Page 5

BPOSolutionsServices IT Managed ServicesPaymentSolutions IT Supplier BUSINESS UNITS Hardware Software Licensing ATM Point of Sale End User Support Network Services Network Operation Data Center Hosting Services Consulting Integration Migration Testing Cloud Service Desk Technical Desk Voice Process Non Voice Process Infrastructure DSM Infocom Pvt. Ltd l Page 6 HR Sourcing Leasing Payroll Training Offshore Infrastructure

RESOURCES SKILLSET Network CCNA CCNP HP ATP HP ASC IBM Tivoli SolarWinds Orion End User Support MCP MCSA RHCE SCSA Solaris Server Support System Admin Mailing Server Collaboration Database Admin Virtualization Cloud Sharepoint CRM Applications.Net Developers Java Developers Database Developers Web Designers Business Analyst Maximo HP Openview CA Unicenter HP IMC DSM Infocom Pvt. Ltd l Page 7

TOP SI LEADERS ARE DSM’S PARTNERS Top System Integrators Top 15 vendors of IBM Tier1 ASL Partner with HP DSM Infocom Pvt. Ltd l Page 8

CUSTOMERS FROM DIVERSIFIED SECTORS DSM Infocom Pvt. Ltd l Page 9

HR SERVICES OFFERINGS DSM Infocom Pvt. Ltd l Page 10

HR SERVICES MASTER DATA PAYROLL LEAVE REIMBURSEMENT TAX & COMPLIANCE PAYROLL MANPOWER OUTSOURCING FLEXIBLE PLANNING GEOGRAPHICAL SUPPORT COMPLIANCE MANAGEMENT EMPLOYEE LEASING ASSESMENT CONTENT DEVELOPMENT CUSTOMIZED TRAINING TRAINING PRE SCREENED CANDIDATES SEARCH & SELECTION VERIFICATION JOINING SEARCH & SELECTION SECURED INFRASTRUCTURE TECHNOLOGY SUPPORT HR SOURCING & TRAINING INFRASTRUCTURE DSM Infocom Pvt. Ltd l Page 11

` Talent Mgmt Process HR PROCESS Recruit Manage Performance & Identify talent Plan Career Manage Succession Learn Manage Compensatio n Manage Mobility Manage Exit Enabling Process Employee Data Time & Attendance PayrollBenefits Organizational Management Health & Safety Support Process Request Handling HR Systems Management HR Reporting & Analytics Documentation & Knowledge Mgmt Quality Management Compliance DSM Infocom Pvt. Ltd l Page 12

HR PROCESS DSM Infocom Pvt. Ltd l Page 13 Requirement s Registered Job Delegation Account In Charge Search Preliminary Evaluation Technical Evaluation Profiles for Client Review Interview by Client Review Feedback Recruitment & Induction Reporting to Client Relationship Built & Maintained RESOURCE MANAGEMENT PROCESS CYCLE Educational background Domain Experience Attitude/Behaviour/Soft skills Integrity / Ethics Educational background Domain Experience Attitude/Behaviour/Soft skills Integrity / Ethics Existing Database Job Portals Job Postings Head Hunting Existing Database Job Portals Job Postings Head Hunting

INFRASTRUCTURE OFFSHORING DSM Infocom Pvt. Ltd l Page 14 Secured Infrastructure Secured Workspace State of the art Amenities High availability Power Technology Hardened Workstation Secured Internet Access VoIP Phone with tech IP Cameras for Remote Monitoring HR Sourcing Training

OFFSHORE/OUTSOURCED HR??? Cost Optimization & Savings 24/7 availability Flexibility to hire on hourly, weekly or monthly basis Reduced administration responsibilities Quickly add diverse skills, knowledge and expertise as & when needed Control over project DSM Infocom Pvt. Ltd l Page 15

WHY DSM??? Providing HR services to over 600 employees for Diverse Clients Customized solutions to meet diverse customer needs Legal & Industry Standards Complaint Trained Internal Recruitment Team with more than 15+ man years experience having expertise in Managing Technical Recruitment Well defined Processes with Highly Certified resources Resource Scale up / Scale down capabilities Ready Infrastructure availability in 14 locations DSM Infocom Pvt. Ltd l Page 16

CONTACT US Tel: DSM Infocom Pvt. Ltd l Page 17