Symantec Endpoint Protection 11.0 Partner Technical Update and Review Endpoint Security Group May 2008

Optional Footer Information Here2 Agenda New features and improvements in SEP MR21 2 Renewal/Upgrading scenarios3 Recent SEP wins4 Upcoming changes to Endpoint Security Bundles New Tools/Resources5 Q&A5

Optional Footer Information Here3 SEP 11.0 Maintenance Release 2 (MR2) enhancements

Optional Footer Information Here4 New features and improvements: New platform support Windows 2008 support (inc Server Core) SEP client only (SEPM support tentatively due with MR3) Windows Vista SP1 support SEP client only

Optional Footer Information Here5 New features and improvements: Resource usage / Footprint Resource usage SEPM > Use less RAM for Console, Server and Embedded DB SEPM > Now less disk space SEP > Now less disk space

Optional Footer Information Here6 New features and improvements: Manager Installation

Optional Footer Information Here7 New features and improvements: Manager Installation

Optional Footer Information Here8 New features and improvements: Manager Installation

Optional Footer Information Here9 New features and improvements: Console Homepage Latest content versions now show on homepage for both Symantec’s public Liveupdate server and the local SEPM:

Optional Footer Information Here10 New features and improvements: Content revision control via the console Number of content revisions stored now configurable via the console. If you choose ‘Simple’, this will set the stored content revisions to 3. If you choose ‘Advanced, then: Less than 100: 3 revisions Between 100 and 500: 3 revisions Between 500 and 1000: 10 revisions More than 1000: 30 revisions

Optional Footer Information Here New features and improvements: Delta content generation CPU util control The mdef25builder will now, by default, never use more than 50% of available CPU cycles. This is configurable by adding the following parameter to the conf.properties file: – scm.delta.cpu.usage The advantage is less impact on the SEPM when deltas are being created –Be aware though that this also means the process will take longer to complete the required delta generation task. 11

Optional Footer Information Here New features and improvements: More responsive console experience * Not installed by default, optional component on CD3 * The IIS 6.0 FastCGI extension improves the performance of the Home, Monitors, and Reports pages of the console. Is standard component to ship with Windows Documentation also provided on CD3 detailing setup steps. Symantec provides full support for the SEPM with the successful installation of the FastCGI extension. 12

Optional Footer Information Here New features and improvements: Template AV/Antispyware policies Default (Balanced), High Security, High Performance. All differences documented in product admin manual. 13

Optional Footer Information Here New features and improvements: Template Application Control policies Further template policies added in MR2: 14

Optional Footer Information Here New features and improvements: Automatic AV/Antispyware exclusions SEP 11.0, when released, already set automatic exclusions for MS Exchange 2003 and Now, MR2 will add automatic exclusions for: –SEPM embedded database and transactional logs –Active Directory database, transactional logs and working files Following Microsoft best practice recommendations 15

Optional Footer Information Here New features and improvements: Granular Device Control Devices can now be identified by any means –Type, Brand, Model, Serial Number Tool provided on CD to verify Device IDs (DevViewer) Some Device ID examples: –SanDisk Micro Cruzer - USBSTOR\DISK&VEN_SANDISK&PROD_CRUZER_MICRO&REV_2033\ &0 –Apple iPod - USBSTOR\DiskApple___iPod____________1.62\4&3656B0&0 –Hitachi IDE Hard Drive - IDE\DISKHTS541060G9SA00_________________________MB3IC60H\4&14AA9DA8&0&

Optional Footer Information Here New features and improvements: Granular Device Control 17

Optional Footer Information Here New features and improvements: Granular Device Control 18

Optional Footer Information Here New features and improvements: Other updated included components Liveupdate Administrator (MR2) –Now supports Vista SP1 and Windows 2008 Symantec Antivirus for Linux (MR4) Network Access Control (optional additional purchase) –Now includes Microsoft NAP support and Peer-to-Peer enforcement 19

Optional Footer Information Here20 Changes to Endpoint Security bundles

Optional Footer Information Here Upcoming Changes to Endpoint Security Bundles Multi-tier Protection – Small Business Edition Multi-tier Protection Mail Security for Exchange Premium Antispam (for Groupware) Endpoint Protection 11.x SAV for Mac 10.2 Endpoint Security Mail Security Groupware 8300 Appliance Software* AV/Antispam Endpoint Protection 11.x Mail Security for Exchange Mail Security for Domino Mail Security Groupware Endpoint Security Mail Security Gateway SAV for Windows Mobile SAV for Mac 10.2 Premium Antispam (for Groupware) NEW! Targeted GA Dates NAM –June 2 LAM – June 2 EMEA – June 2 APJ – July 7 * 8300 Virtual Edition

Optional Footer Information Here Improved Symantec Multi-tier Protection Small Business Edition Bundle What’s new? –SAV for Macintosh 10.2 –New Bundle Name –Premium Antispam (SPA) Improved Features and Benefits –Symantec AntiVirus™ for Macintosh® automatically removes viruses and helps administrators manage all Macintosh OS X clients across the enterprise network –Integrated mail protect against viruses, spam and security risks on the Microsoft Exchange Server –Brightmail® based antispam technology –97% spam catch rate, % accurate

Optional Footer Information Here Improved Symantec Multi-tier Protection Bundle What’s new? –SAV for Windows Mobile –SMS 8300 Software Subscription (AV & AS) –Premium Antispam (SPA) Improved Features and Benefits –SAV for Windows Mobile enables secure mobile computing by providing comprehensive virus protection against malicious threats that target Windows® Mobile operating systems –Award-winning mail security solution against viruses, spam and security risks at the gateway and mail servers –Brightmail® based antispam technology –97% spam catch rate, % accurate

Optional Footer Information Here24 Best in Class Antispam Protection 24 Twyford, England Munich, Germany Alexandria, VA Sydney, Australia Redwood City, CA Santa Monica, CA Calgary, Canada San Francisco, CA Dublin, Ireland Pune, India Taipei, Taiwan Tokyo, Japan ●97% Spam Catch Rate ●< 1 in 1,000,000 False Positives ●Automatic Updates Every 5-10 Minutes ●Easy and Low Cost Administration ●800 Million Mailboxes Protected ●Over 2.5 Million Decoy Accounts ●12 Security Centers ●Tens of Millions of Spam Processed Daily ●24 x 365 Response Global Intelligence Network Brightmail Antispam Symantec Security Response Symantec Security Group

Optional Footer Information Here Symantec Mail Security 8300 Software Subscription/Virtual Appliance Included OEM Server VMWare* App OS App OS App OS Virtual Appliances Model Segment users1000+ usersUp to 1000 usersUp to 100 users Physical Appliance Appliance software Included  Appliance hardware add-on SMS 8300 Virtual Edition is certified for production deployments on VMWare ESX servers. * Not included in the SMP bundle

Optional Footer Information Here26 Renewal/Upgrade Scenarios

Optional Footer Information Here27 Upgrade SEP Customers to Multi-tier Protection Customer owns SEP 10,000 users Need of an antispam solution P MULTI-TIER PROTECTION BNDL XGRD $186,700 $99,500 Renewal Revenue based on Band E, Essential maintenance ENDPOINT PROTECTION 11.0 ESSENTIAL $87,200 Vs. SEP Renewal Deal Growth

Optional Footer Information Here Competitive Upgrade to Multi-tier Protection Customer on Trend Micro NeatSuite™ 10,000 users Wishes to switch to Multi-tier Protection P Competitive Upgrade to Multi-tier Protection SEP Consulting Services Opportunity –SEP Design and Installation (2 weeks) $240,100 $224,100 $16,000 Renewal Revenue based on Rewards Band E, Comp. Upgrade Essential maintenance

Optional Footer Information Here29 Recent SEP 11.0 Wins

Optional Footer Information Here Recent SEP 11.0 Wins Southeast Communications company –Deployed SEP on more than 9,000 nodes –Displacing Trend Micro Antivirus –Company implementing advanced protection features (including Device and Application Control) “The administrative console in Symantec Endpoint Protection 11.0 allows us to give remote IT members access to the machines under their control. This takes a lot of the burden off of the centralized security group—they don't have to comb through logs and alerts anymore and enables us to quickly detect infections and to notify field offices before the intrusion becomes an epidemic.” Largest Medical Staffing Solutions Provider in the US –Displaced McAfee “I had the unique opportunity to compare Symantec’s product with McAfee’s, in terms of speed to write new virus signatures and central management tools, and I thought the McAfee product paled in comparison...” Large Semiconductor corporation in Oregon –Displaced Trend Micro Antivirus “ Trend was good enough at finding the viruses, but it couldn’t do much about them once they were there…It didn’t have the remediation capabilities we needed…With Symantec Endpoint Protection, … I feel like our data is protected and that we’re not sending our sheep to the wolves, so to speak.”

Optional Footer Information Here Partner Feedback “Thanks for recommending MR2.! I installed it last Friday, and am very impressed with the improvements. We are again recommending Symantec to our customers.” “The feedback I’ve gotten from the many customers I’ve worked with, and how pleased I am with MR2...Please do assure your team that they did all the right things with MR2!” “The good news is…the MR2 beta build did actually fix the Checkpoint VPN client issue!...We did very well in the POC and it looks like we might be displacing McAfee on the account!!”

Optional Footer Information Here32 Winner of ‘Influential Product of the Year Award’ Winner of ‘Readers Choice Award”, December 2007 China Computer Business Information, December 2007 SEP 11.0 Awards

Optional Footer Information Here33 New Resources & Tools

Optional Footer Information Here Additional Tools & Resources SEP Installation & Migration Site – grate/ grate/ New Installation & Deployment Flash Tour – d=2241&pvid=endpt_prot_1http:// d=2241&pvid=endpt_prot_1 SEP vs. SAV CE Installation Guidance – SCORE PartnerNet 34

Optional Footer Information Here35 & ANSWERS QUESTIONS

Thank you!