1. Symantec Endpoint Protection 11.0 Update and Review Endpoint Security Group September 2008

2. 2 Agenda New features and improvements in SEP MR2/MR31 2 Upsell/Cross-sell Opportunities3 Selling Tips and Resources4 NEW! Third Party SEP Research Results Q&A5

3. 3 Symantec Endpoint Protection MR2 Applications Windows 2008 support (client) Windows Vista SP1 support (client) MSFT NAP Framework Enhanced Device Control Support Performance Fixed port leaks Optimized/fixed disk space utilization (LiveUpdate, database, AV Logs) Reduced CPU utilization Client communication speed improvement Functionality/Usability Stability –Reduced the amount of crashes and errors that appear on the screen Communication and Connectivity –Improved communication between SEPM and SEP client Resolved inconsistent scanning of files on SEP client Improvements to SEPM console home page include all charts displayed properly, all agents and agent status appear correctly Fixed site and agent replication issues Fixed ClientRemote Utility Optimized creation of group folders so that they can be created in a timely manner Optimized performance of Active Directory synchronization to avoid database deadlocks Minimized boot time on SEP client by optimizing Symantec processes during startup Device control enhancements that permit more specific granularity of choices i.e. Vendor Device ID

4. 4 SEP 11.0 Maintenance Release 3 (MR3) enhancements

5. Boot Time Significant boot time impact improvement Utilize persistent cache of known good files between reboots Delayed loading of definitions reduces memory usage by 60MB when not on-demand scanning Reduced On Disk Footprint: 284MB Less disk I/O Reduced thread count Comparisons based on Symantec internal tests on a test system of 1.0 Ghz CPU and 256MB RAM.

6. Competitive Boot Time McAfee VirusScan Enterprise 8.5i McAfee AntiSpyware Enterprise 8.5 McAfee HIPS 7.0 McAfee SiteAdvisor 1.5 Comparisons based on Symantec internal tests using competitive trialware for the products referenced above.

7. Application Load Time McAfee VirusScan Enterprise 8.5i McAfee AntiSpyware Enterprise 8.5 McAfee HIPS 7.0 McAfee SiteAdvisor 1.5 Comparisons based on Symantec internal tests using competitive trialware for the products referenced above on a test system of 1.0 Ghz CPU and 256MB RAM.

8. Website Load Time McAfee VirusScan Enterprise 8.5i McAfee AntiSpyware Enterprise 8.5 McAfee HIPS 7.0 McAfee SiteAdvisor 1.5 Comparisons based on Symantec internal tests using competitive trialware for the products referenced above on a test system of 1.0 Ghz CPU and 256MB RAM.

9. Utilizes a new delta creation process called X-Delta. Typically delta creation takes seconds instead of minutes (as was the case with MR2 and previous). Managed clients must be running MR3 also for this X-Delta process to work. Previous process (mdef25builder )is still present and utilized for all preMR3 managed clients. Improved Management Server Performance Symantec Endpoint Protection 11.0 – MR3 and Beyond… 9

10. Significant reduction in resource usage during delta content creation Example shows a one month delta being created 10 SEPM Performance MR3 vs. MR2 Symantec Endpoint Protection 11.0 – MR3 and Beyond…

11. Significant speed improvement… Smaller delta sizes in certain cases… SEPM Performance MR3 (X-Delta) vs MR2 Symantec Endpoint Protection 11.0 – MR3 and Beyond… 11

12. Content download more virtualization friendly. Configurable option to randomize when client will pull content from SEPM after it is available on the server. Ensures less chance of heavy disk I/O due to the SEP client on different VMs loading new content at the same time. 12 Content Download Randomization Symantec Endpoint Protection 11.0 – MR3 and Beyond…

13. Control # days content is stored Control amount of disk space used on client Configure client to never bypass GUP –Configure the hours and days clients will wait for GUP until the download directly from SEPM –Configure client to never bypass so that traffic is minimized Increased Scalability of client to GUP ratio –Now officially supports up to 1000 clients –Configurable thread pool used to serve clients (10-1000) 13 GUP Enhancements Symantec Endpoint Protection 11.0 – MR3 and Beyond…

14. 14 Allows admin to have control over specific policies AntiVirus and AntiSpyware Firewall Intrusion Prevention Application and Device Control Centralized Exceptions Host Integrity Policies not selected, will not appear in UI All policies enabled by default Policies filtered in Clients and Policy Library Granular Roles Administration Symantec Endpoint Protection 11.0 – MR3 and Beyond…

15. More secure because we only enable the options we need. Previous website (IIS default) enabled many options, was more prone to vulnerability and attack. Custom helps avoid conflicts with other apps or specific configuration which are used with the default website. 15 IIS custom website now utilised by default Symantec Endpoint Protection 11.0 – MR3 and Beyond…

16. 16 Symantec Endpoint Protection MR3 LiveUpdate in SEPM Automatic download of new releases to the SEPM console via LiveUpdate! Virtualization Support Randomize Client connections to SEPM for obtaining Content Updates Scalability Controls Group Update Provide modifications Other SNAC trialware now included! Fixes 160+ bugs!!!

17. 17 MR3 Beta Customer “ Great news… I have created a Pilot group on the management server … We have heard great feedback at this point. Pre MR3 reports of 30 minutes from startup to usability to presently not even noticing it is running at startup are good signs.. Additionally, sluggishness during full scans has dropped dramatically… I would like to pilot a larger group on the MR3 but for now, I am getting very positive feedback…” US Financial Services company specializing in tax services

18. 18 The Tolly Group: Impact on Office Productivity

19. Productivity Impact Highlight Symantec’s strengths vs. McAfee –Less impact on typical office usage –Faster open and save time for Word and PowerPoint The Test –Symantec Endpoint Protection11.0 vs. McAfee Total Protection for Endpoint bundle –Measure time to open and save 5MB Microsoft Word file –Measure time to open and save 20MB Microsoft PowerPoint file The Result –Better Open and Save times when compared to McAfee 19

20. Productivity Impact Time (seconds) Microsoft Office 2007/Vista File “Open” Times (Increase Over Unprotected System) Source: The Tolly Group – Symantec Endpoint Protection vs. McAfee Total Protection for Endpoint Page 1 (08/2008)

21. Productivity Impact Time (seconds) Microsoft Office 2007/Vista File “Save/Close” Times (Increase Over Unprotected System) Source: The Tolly Group – Symantec Endpoint Protection vs. McAfee Total Protection for Endpoint Page 1 (08/2008)

22. 22 Upsell/Cross-sell Opportunities

23. 23 Competitive Displacement: Solution Symantec Endpoint Protection Symantec Network Access Control Starter Edition + Includes lic. & 1 year maintenance Single Comp UG SKU Live now Up to 50% savings off of MSRP Symantec Multi-tier Protection Symantec Network Access Control Starter Edition + Includes lic. & 1 year maintenance Single Comp UG SKU Live now Up to 50% savings off of MSRP Option 1 Option 2

24. 24 Up selling Customers to SMP Symantec™ Multi-tier Protection 11.0 Symantec Endpoint Protection 11.0 Symantec AntiVirus for Macintosh & Linux Symantec Mail Security for Domino & MS Exchange Symantec Mobile AntiVirus for Windows Mobile (NEW!) SMS 8300 Software Subscription (AV & AS) (NEW!) Premium Antispam (NEW!) Symantec™ Multi-tier Protection Small Business Edition 11.0 Symantec Endpoint Protection 11.0 Symantec Mail Security for MS Exchange Symantec AntiVirus for Macintosh 10.2 (NEW!) Premium Antispam (NEW!) Heterogeneous protection for larger organizations Windows based protection for smaller organizations (but not limited to them)

25. 25 The Big Draw SEP – Competitive Showdown Promotion Products eligible –SEP and SMP products Add on rewards for: –Competitive displacement SEP/SMP SKUs: extra $250 –Adding SNAC: extra $100 Express, Academic, Government and Rewards Buying Programs New and Improved!!

26. 26 Resources and Next Steps

27. MR3 Resources available Partner ToolKit Technical and sales training How to get product support from Symantec How to install and Deploy Endpoint Protection Best practices Where to find more valuable resources http://go.symantec.com/endpoint_protection_mr2

28. Migration Assistance online http://www.symantec.com/enterprise/support/endpointsecurity/migrate/index.jsp

29. Symantec Technology Network Endpoint Security29 www.symantec.com/stn

30. 30 Presentation Identifier Goes Here 30 Sales Tools PartnerNet –Datasheets, Quickstart Guides, licensing guides, trainings, sales scripts, FAQ, cross sellers, presentations, and more! –SKU Generator –Sales and Technical Webcasts –MR3 Page: http://go.symantec.com/endpoint_protection_mr3http://go.symantec.com/endpoint_protection_mr3 Symantec.com: Partners –http://www.symantec.com/partners/index.jsphttp://www.symantec.com/partners/index.jsp SMB Resources –http://www.symantec.com/partners/smb_resources/index.jsphttp://www.symantec.com/partners/smb_resources/index.jsp Symantec University –http://www.symantec.com/partners/training/index.jsphttp://www.symantec.com/partners/training/index.jsp

31. Additional Tools & Resources SEP Installation & Migration Site –http://www.symantec.com/business/support/endpointsecurity/mi grate/http://www.symantec.com/business/support/endpointsecurity/mi grate/ New Installation & Deployment Flash Tour –http://www.symantec.com/business/products/multimedia.jsp?pci d=2241&pvid=endpt_prot_1http://www.symantec.com/business/products/multimedia.jsp?pci d=2241&pvid=endpt_prot_1 31

32. Next Steps Ensure your SMB customers know about the improvements in MR2 and MR3 Download the MR3 Toolkit for all sales and technical materials Use the resources available from Symantec to make selling to all your customers easy! 32

33. 33 & ANSWERS QUESTIONS

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