Solutions for Enterprise-Wide Procurement (SEWP) Overview

2 SEWP in a Nutshell  SEWP: Solutions for Enterprise-Wide Procurement  IDIQ Vehicle for purchase of IT Product Solutions  Program is 18 years old – Pilot for Government-Wide Acquisition Contract (GWAC) vehicles  Version IV started in May Contract Holders  Emphasis on Customer Service (Government and Industry)  Extensive customer outreach and free training

3 SEWP Program Office  Post Contract Award Management 4 civil servants -Program Manger -Deputy Program Manager -Financial Manager -Contract Specialist Contractor staff of over 35 personnel Focus on customer support  One Business Day Turnaround  Program is driven by customer input, continuous improvement and … “Often Happy; Never Satisfied”

4 SEWP Organizational Structure Financial Manager (CS)* Deputy Program Manager (CS)* Program Manager (CS)* Customer ServiceIT / Systems Outreach/Business Support Contract Holder Relations Industry Contract Specialist (CS)* *CS= Civil Servant

5 SEWP Numbers  Utilized by 70 Federal Agencies, Federal Boards, etc. Over 10,000 procurement and technical Government personnel 45% of users have attended a SEWP training  25,000 orders annually  $73,000– Average Order Size  $2.3 Billion / Year  Small Business Usage 7.2% SDVOSB 42% Small Business

6 SEWP Business Model  Vision: SEWP is the premier customer-focused contract vehicle for Federal Government purchase of IT products  Philosophy –We do not care (quantity) –We do care (quality) –Competition for business; cooperation for program  SEWP Program Office is Contract Holder Neutral –No recommendations Except: General recommendations for Groups Past Performance information –No preferential treatment - FIFO

7 Customer Service  We feel we are “The Best” Named “King of the Contracts” in 2009 Named the “Gold Standard” for Customer Service in Government in 2009  Why? We listen We respond We act  Entire staff = Customer Service

8 Who Can Order  Any Federal Government Agency  Any Authorized Federal Contractor Authorized for specific contracts / agencies –Current authorized list on-line Only support service contractors with specific guidelines –Details on Ordering Information page Orders not processed until letter received and accepted  No State / Local Government

9 SEWP Catalog  SEWP is ‘Catalog by Request’ not ‘Request by Catalog’ RFQ tool available on-line No traditional searchable catalog Quotes are verified that items are on contract and properly priced  Dynamic catalog Items added to contract based on customer requests Contract Holder requests to add products are reviewed and either approved or denied within 2 to 4 hours On-Line Contract Database of Record

10 What sets SEWP Apart  Program Office – PM / CoTR involved in acquisition cycle  Customer Service  Tracking and Communication  Issue resolution  Low Price  Small Business (21 of 38 Contract Holders)  On-line Tool Set

11 What sets SEWP Apart  Tools for Contract Holders  Free On-site Training and robust outreach  New Product Availability  Scope oversight  Speed: Everything is handled in one business day.  Low fee plus cap

12 Who Has Ordered  Top 10 Agencies 1.Department of Veterans Affairs 2.Department of Defense 3.Department of Justice 4.NASA 5.Social Security Administration 6.Department of Health and Human Services 7.Department of Treasury 8.Department of State 9.Department of Commerce 10.Department of the Interior *Every Federal Agency has at least placed 1 order through SEWP*

Manufacturer’s Role & Other Opportunities

14 CHRM (Contract Holder Relationship Manager) Role  C.H.R.M. (Pronounced Charm)- Al Marshall Deputy C.H.R.M. – George Nicol  Role/Responsibility Liaison between SEWP Program Management Office (PMO) and Contract Holders / Industry Track CH Program Performance Industry Events -Industry Forum -Sales Training -Manufacturer Training Report and Tracking -Contract Holder Only Page

15 Products in Scope  IT Hardware: Computers / Networks / Accessories / etc.  Software Includes Software as a Service (SaaS)  Peripherals and Associated Equipment: Printers / Fax / Supplies  Audio Visual / Conferencing  Cloud Computing / Virtual Storage / Virtual Computing

16 Services in Scope (No Limitation)  Maintenance / Warranty Can be on–site if clearly maintenance functions  Site Planning  Installation: Hardware / Cabling / Software / etc.  Product Training Must be directly related to a Product

17 Services Limited in Scope  Labor Support Services (e.g. Operational Support)  Software Development  Limits: 10% Rule Rule of thumb – limited to 3 months unless justified  Options: Group E non-competed 8(a) set-asides (limited in size) GSA Alliant, NIH CIO-SP or other support service contracts

18 Never in Scope  Just because it has a chip, it is not always IT  Medical Equipment  Military Equipment  Buildings  Wheels / Engines / Propellers  Fire Suppression (unless self-contained)  Sensors: Smoke / Gunshot / etc.  Office Furniture: Chairs / Desks / etc.

19 Contract Holder Groups 4 Competed Groups Group A: OEMs and Value Added Resellers (VARs) 9 Contract Holders Group B: SDVOSB Set-asides VARs 6 Contract Holders Group C: Small Business Set-asides VARs 12 Contract Holders Group D: Non-Set-aside VARs 15 Contract Holders

20 Group A Computer System OEMs and Value Added Resellers Alliance IT*8(a)/Woman Owned Dell Force 3Small/Minority-Owned Four PointsSDVOSB HP IBM PCMall / GMR SGI UNISYS *Novated from James River Technical

21 Group B: SDVOSB Set-Aside Service Disabled Veteran-Owned Small Business Value Added Resellers Alvarez AssociatesSDVOSB FedStoreSDVOSB Microtech LLCSDVOSB 8(a) i3SDVOSB Three WireSDVOSB ThundercatSDVOSB

22 Group C: Small Business Set-Aside Value Added Resellers Blue TechSmall / 8(a) / Woman-Owned / Hubzone CounterTrade ProductsSmall / 8(a) / Woman-Owned FCNSmall / Woman-Owned GC MicroSmall / Woman-Owned Intelligent DecisionsSmall / Minority-Owned iGovSmall immixGroupSmall MerlinSmall / 8(a) / Veteran-Owned Red RiverSmall Sword and ShieldSmall / Veteran-Owned TechnicaSmall / Veteran-Owned TKC IntegrationSmall / 8(a) / Alaskan Native Co.

23 Group D: Full and Open Value Added Resellers Best Buy CDW-G CounterTrade Products(also Group C)Small 8(a) / Woman-Owned DataLine Emtec GovConnection GTSI immixGroup(also Group C)Small Iron Bow Lanier/Ricoh (Printer OEM) PCMall / GMRI(also Group A) Presidio SoftChoice Unisys(also Group A) WWT

24 SEWP by the Numbers 38 Competed Prime Contractors; 21 Small Businesses 7 SDVOSB, 6 8(a)’s 1,500,000+ IT products (SEWP IV as of Nov. ‘10) Manufacturers (SEWP IV as of Nov.‘10) 7 Year Contracts (through April 2014)

25 Fair Opportunity  Fair Opportunity MUST BE provided within a Group Opportunity may be provided across multiple Groups  Fair Opportunity Applies to any Multi-award Order FAR (b) Process for Fair Opportunity (per FAR) is at CO’s Discretion  SEWP Web Tools Provide Assistance Locate manufacturers on contract: - SEWP Manufacturer Lookup Tool Provide Fair Opportunity: - SEWP RFQ tool is the only RECOMMENDED method

26 SEWP Training & Outreach  On-site Training on Contracts, SEWP Program, and Tools Provided 81 Trainings to 16 Agencies in FY ‘10 Training Video (More than 4500 viewers)  Attended 19 Conferences in FY ’10  Annual Conference: San Diego, CA: April 12-14, 2011 Keynote by Dan Gordon (OMB)  Federal Acquisition Summit sponsored by SEWP (April 2011)  GWAC Council Participation  Strategically Aligned with OpenGroup, NCMA, AFCEA, ACT / IAC  DC Regional Training

27 5 Ways Industry Is Involved  Win a SEWP Prime Contract  8(a) Set-asides  Place Products Under Existing Contracts  Act as a “sales agent”  Purchase from Existing Contracts

28 Win a SEWP Prime Contract  SEWP IV contracts will end in April 2014 Although distant, get your ducks in a row early Work with SEWP IV Contract Holders  Long, costly process Full & Open Competition Formal Source Evaluation Board (SEB) procedures Extensive requirements Strong competition No guarantees (winners and losers)  Check NASA website for NASA Contract Opportunities NASA Acquisition Information Service (

29 Non-Competed 8(a) Set-Aside  Non-Competed 8(a) Set-aside Contracts Primarily product based services Complement Prime (competed) contracts Limited to $4 million per contract Current set-asides have been selected and/or awarded -No plans to add to the list in SEWP IV (until 2014)  Set-Aside selection based upon: Government recommendations Company capabilities as they relate to SEWP scope Geographic coverage

30  “ Manufacturer” of IT products / solutions Work with one or more Prime Vendors to request product addition -Business case is negotiated between Prime and manufacturer A Prime Vendor must first request acceptance of manufacturer -Check is made by SEWP to ensure products in scope After a manufacturer is accepted -any Prime may add products from the manufacturer -products added through Technology Refreshment process  Authorized reseller information may be provided by manufacturer only Place Products Under Existing Contracts

31 Act as a Sales Agent  Some Primes (OEMs) authorize resellers to be a sales agent for their SEWP contract Agent DOES NOT have a SEWP contract Orders remain between Government agency and Prime Contract Holder Compensation agreement between Contract Holder and “sales agent” reseller -CLIN Cost must not increase -No fee can be charged

32 Purchase from Existing Contracts  Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract Authorization Letter from Support Service Contractor’s CO (Contracting Officer) -Authorization required on an individual support service contract basis Appropriate FAR 51 requirements must be met List of Authorized Support Service Contractors available on SEWP website

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