we help to improve social care standards March 2013 Excellence through workforce development Mark Yates Area Manager – Midlands

What do we do?  Sector Skills Council for adult social care in England  We work closely with employers, people who use services, carers and other key partners to develop effective tools and resources that meet the workforce development needs of the sector  We help to plan for the future workforce

What do we know?  The sector is growing:  Number of adult social care jobs was estimated to have increased by around 4.5% between 2010 and 2011  There could be between 2.1 million and 3.1 million jobs by 2025 (based on Skills for Care 2010 estimates)  This could mean that the number of adult social care jobs grows by up to 82%

The national picture (2011)  Around 22,100 organisations involved in providing or organising adult social care  Estimated 49,700 establishments employed adult social care staff to provide and/or organise adult social care  Around 1.85 million jobs in adult social care in England carried out by around 1.63 million people  The total number of direct payments recipients increased by 16% between March 2010 and 2011.

East Midlands  Estimated 145,000 jobs carried out by over 128,000 people  20% of the workforce may retire in the next 10 years  Pay rates in the East Midlands below national average EnglandWest Midlands Turnover (all job roles) 19.3%21.2% Vacancy (all job roles) 3.5%2.9%

NMDS – SC  Knowing about the size, structure, demography, qualification levels, etc. of the sector helps with future planning and policy direction nationally  Helps local authorities to plan for services now and in the future and support their role around workforce commissioning  Brings into focus the importance of recruitment and retention of staff and underlines importance of workforce planning for employers

Other challenges (or opportunities!)  The economic environment  Delivering personalisation  Media and public perceptions of the sector  Delivering ‘excellence’ in the view of:  Regulator  Employer  Carer  Service commissioner  Customer!

Recruiting into the sector  Promoting careers in the sector:  Career pathway tool  I Care... Ambassadors  Sector Routeway  Pre-employment qualifications and training  Finders Keepers – Employers recruitment and retention strategies  Apprenticeships

Qualifications  Developed in partnership with employers and awarding organisations to meet the needs of people who use services  Flexible' mix and match' approach to meeting the different development needs of the workforce and employers  Competence based but also focus on values, attitudes and behaviors needed for those working in the sector  Workforce Development Fund contributes towards the costs of workers' completing eligible units and qualifications

Starting out “All staff should receive a comprehensive induction that takes account of recognised standards within the sector and is relevant to their workplace and their role.”  Common Induction Standards  Delivered in a context relevant to the service and job role and completion is subject to a recorded assessment  Make sure staff get the start they need to develop the skills and attributes needed to work in social care

Continuous Professional Development “It is vital that care workers can access continued professional development using their experience to deliver a high-quality service.”  Recognition that overtime workers will have additional learning and development requirements  Supports workers to progress in social care careers  Central to developing and improving services

Leaders and Managers  Management Induction Standards  8 Core standards (4 optional)  Set out clearly what a new manager needs to know and understand  Higher Apprenticeship (level 5) in Care Leadership and Management  Support organisations to recruit, develop and retain high quality leaders and managers  Strong organisational culture, policies and procedures

Developing skills  Common core principles to be used by everyone engaged in developing, commissioning, supporting or delivering services:  Dementia  End of life care  Supporting Self Care  Dignity  E-learning across a range of subject areas  National Occupational Standards

Contact Details Mark Yates Area Manager – Midlands Tel: Mobile: