Ruben Peijnenborgh, CEO July 2012 CANTO Miami

Agenda  Introduction Shields  Introduction Whole Life Cycle Managed Services  Example of WIRED Program: accelerating Broadband  Case study: FairPoint US We were founded with a unique mission that closely links the needs of business with a passion for environmental excellence.

Company overview 1979 – 1999; Clean Tech; The beginning 2000 – 2005; Fonebak 2008 – Present; Telecoms Services, growth & diversification History Major operations USA, UK (HQ), The Netherlands Sales presence Canada, France, India, Taiwan Turnover > £30M >100 core staff >50% year on year growth rate Company ISO9001, ISO14001, OHSAS18001 TL9000 (US) & EMAS WEEE Regulations compliant (AE, AATF) R2/RIOS and e-Stewards (US) Certifications Key Customers

Whole Life Cycle Managed Services our solution W hole Life Cycle Managed Services I nventory Services, tailored logistics and on-site services R epair and Multi Vendor Spare Parts Management Services E nvironmental Services: Reuse, Recycling, Risk Management D ata Services: Cloud/ERP integration, Web portal, Reporting

The Environmental Hierarchy

WIRED Process Accelerating Broadband Receive units from fieldDetermine disposition Asset recovery Place in inventory Market equipment Return to field Test Analyze for repair or recycle Repair Securely and responsibly recycleShip to field Pass Fail

Case Study: FairPoint US Accelerating Broadband W Inventory Services Warehousing & Logistics Equipment Supply Repair and Spare Parts Management Re-use: Redeployment Re-use: Remarketing Recycling De-installation Environmental Compliance Prof. Services/project management Data Management Web Portal & Reporting Revenue/Cash Generation Risk Management + Process improvement Cost Savings D E R I OPEX reduced by >15%! Inventory costs reduced by $1.1M! 92% savings on No Fault Found costs! Cost Savings New revenue stream of $1.5M! Revenue/Cash Generation D 57 MT prevented from landfill! Return rates reduced with 28%! PO processing time reduced with 90%! Publicity via CR Reports! Risk Management + Process improvement

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