2. Electronic Waste Solutions

3. Global E-WASTE CRISIS The E-Waste CRISIS Introduction
E-Waste is a COMPLEX issue with REAL negative consequences for improper actions
The COMPLEX Business of Recycling E-Waste
The E-Waste CRISIS Introduction
The DEPRESSING truth about e-waste
The Problems with WASTE
The PROBLEM With Electronics and E-Waste

4. Product Lifecycle Management: Providing cradle to cradle solutions that maximize customer profitability & minimize e-waste
Traditional Product Life Cycle
Product
Concept
Product Design
& Development
Production
End of Sale
End of Life
Optimized PLM: A Sustainable “Closed Loop” Cradle to Cradle Life Cycle
Product
Design &
Development
Production
New Sales
Product Use
Product concept
Refurbish, Repair &
Remanufacture
Refine to Raw
Materials
Remarket
Product
Second Life
Ethical Management
of Recyclables
Harvest/
Reuse

5. Manufacturer’s Promise
“Design for Service”
“Design for Sustainability”
“Design for Disassembly”
Market Reality
“Planned Obsolescence”
“Designed for Cost”
“Don’t Let Them Inside!”

6. Product Lifecycle Management Solutions
Optimizing the absolute value of products & materials through
comprehensive management of supply chain opportunities
Four Key Solution Components
Low $ Value Proposition High
Certificate of Destruction
Precious Metal Recovery
Data Protection
Shred, Smelt, Base Material
Chip Set & Component Harvesting
Whole Unit Resale
Reuse for original intended purpose
A/B Grade Refurbished
E&O Mitigation
REMARKETING 1
Tear Down & Harvest
Service Spare Parts
EOL, LTB, Post Warranty Support
REUSE 2
RECYCLING 4
RECOVERY 3

7. So What Do We Do? 1 2 3 4 COLLECTION SORT ENGAGE BENEFIT
Education – Information – Ease of Use
Building Passionate, Engaged Consumers
Action Items – Lock/Load and Just Do It!
Path to Success
Increase Customer Satisfaction
Build a predictable, sustainable revenue
stream - $$$$$.
PARTNER with a vendor
Start accepting electronics!!
Emphasize safety & security
Computers, Cell Phones, Gaming Systems
Cords, Cables, Adapters
COLLECTION 1
Simple Categories
Eliminate “double touch” inefficiency
Understand your customer & identify areas
for improvement.
SORT 2
BENEFIT 4
ENGAGE 3

8. Partnering with Vendors
Build a relationship. Make it mutually beneficial.
What do you want/need in a Partner?
A COMPLETE Solution
Willing to solve your problems, not cherry pick.
Proven experience, demonstrated execution.
Adaptable process & commitment to continual improvements.
Auditable process - Industry recognized certifications
Driving innovation and passionate about results
Helps to craft a narrative that articulates your impact.
Partnerships go both ways!
Be open to scrutiny, advice, process improvement ideas.
Be open to the reality of evolving market conditions and the
financial implications for both parties.
Communicate & share plans for customer education, special
events, upcoming initiatives.