Competency Model Clearinghouse US DOL ETA – Electronic Tools Lauren Fairley-Wright O*NET/Competency Assessment

www.CareerOneStop.org

www.CompetencyModel.org

Competency Model Tiers Tier 1 –Personal Effectiveness Competencies are shown as hovering below the pyramid because these competencies are essential for all life roles. Often referred to as "soft skills," personal effectiveness competencies are generally learned in the home or community and reinforced and honed at school and in the workplace. They represent personal attributes that may present some challenges to teach or assess. Tier 2 – Academic Competencies are critical competencies primarily learned in a school setting. They include cognitive functions and thinking styles. Academic competencies are likely to apply to all industries and occupations. Tier 3 – Workplace Competencies represent motives and traits, as well as interpersonal and self-management styles. They generally are applicable to a large number of occupations and industries. Tier 4 – Industry-Wide Technical Competencies represent the knowledge and skills that are common across sectors within a broader industry. These technical competencies build on, but are more specific than, competencies represented on lower tiers. Tier 5 – Industry-Sector Technical Competencies represent a sub-set of industry technical competencies that are specific to an industry sector.

Main features of Competency Model Clearinghouse Using Competency Models -- TA guide Find Resources -- searchable database Users Showcase – real-life examples Industry Competency Models -- 21 to date Tools -- online interactive “create your own” Build a Competency Model Build a Career Ladder/Lattice

Using Competency Models Clarifying business and industry skill needs Develop curriculum leading to a credential Licensure and certification requirements Career ladders and lattices HR functions such as: developing job descriptions, recruiting and hiring, and reviewing worker performance Career exploration and guidance There are many uses for competency models. Competency models can be used to develop several kinds of credentials: Develop curriculum and training materials Develop licensure and certification requirements Perform HR functions – job descriptions, recruitment and hiring, performance review Develop career ladders and lattices Explore careers Communicate industry needs 6 6

Resource Database Key Word Resource type Industry Occupation Resource Types Apprenticeship Assessment Career Lattice Certification Competency Model Curriculum Model Education Program Models Green Military Other Skill Standard Work Readiness Credential Searchable by: Key Word Resource type Industry Occupation The CMC resource database is a collection of resources found on the Web that list competencies defined for apprenticeships, certification, skill standards, curriculum. You might ask why not just use a search engine like Google or Bing. If you knew the right combination of words to search you could probably get good results, but sometimes it is helpful to search for resources that are related to an industry or an occupation. The words don’t always match. 7

Users Showcase—Case studies

Competency Models In Action: December 2010 NEPA Logistics & Transportation Industry Partnership: The Northeast Pennsylvania (NEPA) Logistics & Transportation Industry Partnership has developed a model for Transportation and Logistics that combines the competency model approach with a career pathway. The model serves as a roadmap for employers and employees, outlining the necessary skills and competencies required for employment in the logistics and transportation industry and mapping possible careers. http://www.careeronestop.org/competencymodel/info_documents/NEPACaseSummary.pdf

Competency Models In Action: August 2011 LATTC uses Competency Models for Career Pathways and Stackable Credentials Los Angeles Trade and Technical College (LATTC) is using a sector-based workforce development strategy to help students earn stackable credentials and advance along career pathways. Program planners are customizing the basic Building Blocks version to create competency model frameworks in support of these initiatives. LATTC developed a competency model for the Utility Industry using it to inform industry partnerships, support curriculum development, define career ladders, and provide a framework for stackable credentials. http://www.careeronestop.org/competencymodel/info_documents/ LATTC_CaseSummary.pdf

Competency Models In Action: June 2012 Career Lattice Demonstrates the Value of Direct Care Occupations: The workforce system seeks to change the public's perception that direct care work is unskilled, unrewarding and lacking opportunities for advancement. DirectConnect, an American Recovery and Reinvestment Act grantee at the University of New Hampshire's Institute on Disability, used ETA's Sample Career Ladder/Lattice for Long-term Health Care to develop its own professional Direct Care Career Lattice. DirectConnect's Direct Care Lattice demonstrates that these jobs require significant skills and offer many opportunities to progress into other healthcare-related occupations. http://www.careeronestop.org/competencymodel/info_documents/UNH-CaseSummary.pdf

Available Industry Models Advanced Manufacturing Aerospace Automation Bioscience Construction - Commercial Construction - Heavy Construction - Residential Energy Entrepreneurship Financial Services   Geospatial Technology Health: Allied Health Health: Electronic Health Records Hospitality/Hotel and Lodging Information Technology Long-term Care, Supports, and Services Mechatronics Renewable Energy Retail Transportation Water Sector The CMC has several industry models that were developed in collaboration with Subject Matter Experts from industry, education, workforce experts, labor and management associations. 12

The industry model framework can be used to link the credentials that are earned along a pathway.

“Learn About” animated tutorials The Competency Model Clearinghouse or CMC is your goto Web site for several resources you might find useful to engage employers in a dialogue about their workforce skill or competency needs. The major features of the CMC are all available from the home page or from the top navigation bar that is shown on every page. You can use the navigation bar to Learn about using competency models, a listing of validated industry models, a Users Showcase, a database of resources, and 2 tools to assist you in building or customizing and industry model, or career ladder. There are several tutorials found in the Learnabout section. The tutorials guide you through the features of the CMC, provide tips on how to search the resource database and guide you through the tools for building models and career ladders. 14

Steps for Using Model to Engage Stakeholders Go to the CMC Review the available industry models Select a model Save the model into an Excel spreadsheet Modify the spreadsheet to gather input The industry models are a resource to open conversations with business clients and the education providers. An industry model or a portion of one can be used to gather input from a business or several business. This is easy to do. 15

Curriculum Analysis Identify Core or Required Competencies Identify Course/Module Outcome Objectives from the Existing Program of Study Compare Identify Gaps in Existing Curriculum Plan to Enhance Curriculum Industry models are also a valuable resource for reviewing exiting curriculum to see if the course objectives and outcomes address all the competencies required by business. Several users of the industry models have used the model as a resource to work with the program developers to do a curriculum gap analysis. The model provides a resource for bringing business and educators together around a common language. 16

Curriculum Analysis Worksheet Long-term Care, Supports, and Services Competency Model Course 1 Course 2 Course 3 Course 4 Course 5 Course 6 3. Planning & Organizing: Planning and prioritizing work to manage time effectively and accomplish assigned tasks.   Planning §  Approach work in a methodical manner §  Plan and schedule tasks so that work is completed on time §  Keep track of details to ensure work is performed accurately and completely Prioritizing §  Prioritize various competing tasks and perform them quickly and efficiently according to their urgency §  Find ways of organizing work area or planning work to accomplish work efficiently Contingency Planning §  Anticipate obstacles to project completion §  Develop contingency plans to address obstacles §  Take necessary corrective action when projects go off-track You can use spreadsheet of competencies required or preferred by business to work with education program developers. Again, we are using a spreadsheet where the competencies are listed in Column A. When developing a new program of study or evaluating an existing program of study you will work with the curriculum developers to identify and review the courses that lead to a certificate or degree and determine if all the important competency areas are covered. 17

Career Exploration and Guidance Use competency models in combination with other US DOL ETA – electronic tools: My Next Move: www.mynextmove.org Mi Proximo Paso: www.miproximopaso.org My Skills My Future: www.myskillsmyfuture.org

My Next Move

Mi Proximo Paso

My Skills My Future

Career Exploration and Guidance Competency models are used in career exploration and guidance activities to: identify the knowledge, skills, and abilities needed in an industry or occupation. identify individual skill gaps; gauge work-readiness in terms of competencies; suggest relevant education and training opportunities and credentials; help students plan their courses in accordance with industry demands; and, match the skills of graduating students to appropriate industry networks.

QUESTIONS?