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 What is Child Welfare Services New System Project?  Why a new system?  When can I expect a new system?  What’s next?  Question & Answers 2

 Procure and Deliver the Child Welfare Services New System (CWS NS)  Replace the legacy Child Welfare System/Case Management System (CWS/CMS) ◦ Not meet all Federal requirements ◦ Out dated technology is expensive to maintain ◦ Limited ability to upgrade ◦ Limited data sharing  As of July 1, 2013, officially started activities to procure a vendor who can deliver the new system. 3

 May CWS/Web Project Suspended  July 2011 – Started the development of the CWS Automation Study mandated by the Budget Act of 2011  April 2012 – Submitted the CWS Automation Study to the Legislature  July 2012 – Started the development of a Feasibility Study Report (FSR)  January California Technology Agency approves the CWS-NS Project’s FSR for the Planning and Procurement Phase ‣July 2013 – Launched the CWS – New System Project 4

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 Better meet the needs of the Child Welfare Practice  Meet Federal Standards for Statewide Automated Child Welfare Information System (SACWIS )  “Comprehensive automated case management tool that meets the needs of all staff involved in foster care and adoptions assistance case management.”  Continued Federal Funding Participation 6

 Intake Management  Assessments  Case Management (CM) –Case Planning  CM – Services  CM – Placement  CM – Adoptions  Court Processing  Eligibility  Financial Management  Resource Management (RM) – Licensing  RM – Services  Quality Assurance  Administration  General Capabilities  Self-Service  Interfaces 7

 Implement Information Exchange  Federal SACWIS Required  Eligibility (Title IVE, Medicaid, TANF)  Child Support  Child Abuse and Neglect (CAN)  State options  Courts  Education  Immunizations  Others 8

 Improve System Access  Improve Business Collaboration  parents, foster parents, child and multidisciplinary teams  Improve Outcome  Driven Planning, Management and Assessment  Improve Resource Utilization 9

 Researched available solutions through the Internet  Contacted other States  Conducted a Request for Information  Seven vendors responded stating their solution could meet an average of 74% of the CWS Critical Functionality straight out of the box  Conducted an internal assessment of CWS/CMS  CWS/CMS currently provides approximately 24% of the CWS Critical Functionality 10

 Buy/Build Approach  Acquire a Pre-Built Solution  Develop Custom Extensions ( i.e., Custom Software Code ) 11

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13 The CWS New System should rollout in phases in 2016 and 2017

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 Project started July 1, 2013  Building staff and establishing tools  Currently Documenting Requirements ◦ Collaborating with counties and other stakeholders ◦ Building Business Practice Packages - a combination of:  Business Process Workflows  Operational Scenarios  Business Requirements 15

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Process Code Business Process Activity Code ActivityOperational Scenario Business Requirement Code Business Requirement 1.0Get Up1.5Have Breakfast After person gets dressed, the person has breakfast. After breakfast, the person decides whether to wear a coat before leaving house. If yes, the person puts on a coat. If no, the person leaves the house without a coat A person shall have the capability to eat. 17

 Intake Management  Assessments  Case Management (CM) –Case Planning  CM – Services  CM – Placement  CM – Adoptions  Court Processing  Eligibility  Financial Management  Resource Management (RM) – Licensing  RM – Services  Quality Assurance  Administration  General Capabilities  Self-Service  Interfaces 18 Finish Requirements in Spring 2014

 Procurement is about two years ◦ Market research ◦ Assemble staff and resources ◦ Document Business Requirements ◦ Create Request for Proposal (RFP) ◦ Get approval to release the RFP ◦ Release the RFP ◦ Vendor’s prepare and submit bids ◦ State/counties evaluate the bids ◦ Select winning bidder ◦ Get approval of winning bidder and contract ◦ Get funding approval for the Development and Implementation phase ◦ Award the contract  System Development and Delivery is two to three years 19

 Child Welfare Services New System Project is underway  Procurement process is to ensure fair and open competition to deliver the best value solution  Focus is on meeting the needs of the Child Welfare Program 20

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