Trimax Datacenter Services Limited Corporate Presentation

Agenda Why Data Centers? ITI – Trimax Partnership Construct Trimax: Company Overview Infrastructure Snapshot Flexible Service Model Service Portfolio Customer Benefits Key Differentiators

Why Data Center? Data Centers are specialized facilities that provides disaster resilient physical infrastructure, uninterrupted power with effective cooling and precision controlled environment with highest service levels to ensure high availability of customer mission critical environment.

ITI – Trimax Partnership Construct Established in 1948 as 1st PSU under MoC, GOI ISO 9001:2000; ISO 14001:24000 Contributes 50% of equipment to National Telecom Network 6 Manufacturing Plants, 9 RO, 25 AO Turnover of Rs Crores Leading player in India focusing on: System Integration Data Center Services Managed Enterprise Services Managed IT services FuturePerfect – IT Training & Certifications Hyper-Disruptive Market Advantages 1st Data Center Service Provider backed by Public Sector Company 1st Data Center in India offering true High Power Density Hosting Data Center is also marketing by BSNL & TTSL ITI Data Center

Customers Achievements Running Managed Network Services and Managed SaaS for BSNL in partnership with Cisco and Microsoft Partner to British Telecom for Managing their Domestic Links in India ISO 9001:2000 / certified Delivery Centers Services System Integration, Managed IT Services (Onsite/ Remote), IT Training Reach Established in 1995, headquartered in Mumbai with all India reach (12 branches & 70 support centers). Global presence in 4 countries. Size US$ 70 Mn. Revenues, Backed by Banyan Tree anchor by FMO (Netherland) & DEG Germany Private Equity employees across India servicing 900+ Customers in 600+ locations Trimax: Company Overview

Total Size -- 1, 20,000 Sq. ft. Phase ,000 sq. ft. launched on June ‘09 Phase 2 -- Target Launch Feb ‘11 Space Infrastructure Snapshot 5 MVA of power from state run KPTCL in Phase) N+N Transformers & N+1 HVAC Systems 2N +1 Redundant UPS System & DG Set High Power density up to 14 KVA / rack Power VESDA Fire Detection & FM200 based fire suppression systems ISO Certified Guards with CCTV Monitoring 24x7 Biometric & ID Card Access Control Firewall & IPS in HA Model Security Meet Me Room with multiple carrier connectivity Internet Bandwidth from Multiple Providers Redundant Routers & Switches (Core, Distribution & Access Layer) Connectivity Centralized Building Management System (BMS) Best in class IT equipment health monitoring solutions 40 seat Command Center manned by Certified resourced 24x7 for ITIL based Service Delivery Monitoring

Space, Power, B/W Hardware OS & DB Managed Services Professional Services Coming Soon Trimax Provided Managed Dedicated Hosting Services Customer wants to outsource their IT environment for exclusive usage Trimax Provided Managed Utility Services Customer wants maximum performance, scale & value Trimax Provided Customer Provided Trimax Provided Monitoring & Management Services Customer wants to leverage external expertise Trimax Provided Customer Provided Optional - Trimax Provided Managed Co-location Services Customer wants to control operations Flexible Service Model Available Now Customer Owned & Customer Managed Customer Owned & Trimax Managed Trimax Owned & Trimax Managed (Dedicated Compute) Trimax Owned & Trimax Managed (Utility Compute)

Firewall & Intrusion Detection Vulnerability Assessment OS Hardening & Patch Management Anti-Virus & Anti-Spam MANAGED SECURITY SERVICES ON-DEMAND SERVICES Utility Backup & Vaulting Utility Storage Load Balancing Utility Messaging HIGH DENSITY HOSTING SERVICES Managed Co-location Internet Access Managed Dedicated Hosting Managed Utility Hosting 00 SYSTEM SUPPORT SERVICES Monitoring & Reporting Platform Support (Hardware/ OS) Database Support Application Support (Web/ Mail) PROFESSIONAL SERVICES Data Center Build System Integration Data Center Consolidation/ Migrations DR/ BCP Design & Development Service Portfolio

Benefits The ability to establish your operations with minimal up-front and ongoing costs with simple contract terms Access to local, domestic and international telecom infrastructure to serve your connectivity needs Managed Co-location Services Managed Co-location Services offers a Tier-3+ data center facilities with highly available, reliable & secure physical infrastructure including power, necessary cooling, state-of-the-art fire detection & suppression systems and environmental controls. Salient Features Multiple Service Options –Rack Units, Cabinets, Private Cages Flexible Power Options - AC/ DC, Single Phase Power, etc. Authorized customer access on 24x7 basis VESDA Fire Detection & Sinorix based fire suppression systems managed centrally using building management system Optional Remote Hands Services to leverage our skilled resources for basic operations & maintenance. Optional Value added Services High Uptime service guarantees

Benefits Ready to go live without high capital expenditure Save from technology obsolescence risks Single vendor solution Buy as you grow Salient Features Solution for all sizes – Intel/ RISK based servers with 1 to 4 CPUs, Microsoft/ Linux/ Solaris Platform Option, MS SQL/ Oracle on leased model Optional Value added services like Internet Bandwidth, Firewall & IDC Protection, Load balancing, tape backup, Anti-virus & patch management Proactive monitoring, reporting & system administration High uptime & hardware replacement guarantees Managed Dedicated Hosting Services Managed Dedicated Hosting Service provides the server hardware & software resources on a leased model on a dedicated basis with a suit of value added services to take care of your complex compute requirements.

Salient Features Service Provider class storage libraries are used to write data to media using software agents installed on the server Independent network for out of band backup Standard backup policies are weekly full and daily incremental with retention period of two weeks and may be customized Service Plans available for hot backups of databases and MS Exchange Cataloging and indexing of backup tapes for accurate tape retrieval & Sophisticated Media Management Vaulting Service provides off site retention of specified data for requested time period Benefits Flexibility and scalability in meeting future growing demand High speed, high performance tape library with huge capacity Faster Deployment As with all Trimax On Demand Services, Customers are charged for what they use GB transferred to/from the library per month Utility Backup Services Utility Backup & Vaulting Services allows customers to leverage our fully managed, highly available & scalable service class backup infrastructure on pay per use model instead of investing in capital incentive technologies

Salient Features High Performance Storage Area Network offering storage capacity on the fly. Multiple Class of Services – RAID 1 & RAID 5 Multiple OS Support High availability using dynamic multi- pathing option Security using Zoning & LUN Masking Skilled & Certified resources to manage the storage 24x7 Storage slabs available as low as 50 GB per month Benefits Lower TCO - No expensive hardware costs Faster Deployment As with all Trimax On Demand Services, Customers are charged for what they use GB storage on central SAN per month Utility Storage Services Utility Storage Services allows customers to leverage our fully managed, highly available & scalable service class storage infrastructure on pay per use model instead of investing in capital incentive technologies

Salient Features Send, receive mails and share documents from anywhere in the world. Web based messaging All accounts are protected by advanced gateway level anti spam and anti virus solution Mobility and Collaboration Optional Office communication & Share Point Services Real time Instant Messaging and chat Rooms Premium Quality Audio/Video Conferencing Benefits Reduce Cost Uptime Guarantee with reliability Quick Implementation & Scalability Reliable and efficient protection to the company’s critical data in the mail box through backup Safe & Secure State-of-the-art Hosting Facility Fully Managed & Supported Utility Messaging Services Utility Messaging Services provide highly available, highly secure, feature rich mailing solution to its clients on usage basis model. These services will eliminate the customer burden to deploy, manage, monitor and upgrade the setup and help them to devote more time on their core business activities.

Salient Features High Availability by load distribution Server Health-Checks using multiple intelligent balancing algorithms Support for Load balancing on multiple protocols Support of heterogeneous servers in terms of hardware capacity and operating system Services based on market leading technology Benefits Increase reliability, performance and uptime Improve Server Architecture scalability & maintainability Seamless Traffic flow Maximized site performance and uptime Hassle-free and quick time to deployment - no downtime Load Balancing Services Load Balancing services are designed to provide you with a redundant, solid and cost-effective platform that will prevent downtime for your business websites. Get the performance and peace of mind that will allow you to focus on your core business.

Salient Features Fully managed firewall & intrusion prevention solution from leading vendors Initial assessment and consultation Quick deployment of customized policies Quick & Timely update/ upgrade of devices to ensure the maximum uptime & protection. Rapid event escalation Firewall availability, Resource utilization and Threshold monitoring Benefits Defend your data against increasingly sophisticated attacks – without investing in dedicated solution Provide essential defenses for your internet applications, minimizing downtime caused by external intrusions Saves times and money by Reducing IT staffing requirements and protect your critical applications Managed Firewall & IPS Services Managed Firewall & IPS Services allows customers to leverage our fully managed, highly available & scalable service class perimeter security infrastructure on shared basis instead of investing in capital incentive technologies

Salient Features State of the art, proactive monitoring solution with single agent for multi-platform support. Application Specific Parameters monitoring for all major out-of-box Applications Real time & historical analysis of alarms with personalized views Flexibility to set multi-level thresholds for individual measurements. Ability to generate detailed measures upon occurrence of problems to facilitate quick & easy root case diagnosis Secure Access to Reporting Portal with customer specific view of dashboards & reports Benefits End-to-End business service monitoring Immediate and automated notification of potential issues Reduce operational costs Save time, increase productivity Easy, Speed of deployment and implementation Monitoring & Reporting Services Monitoring and Reporting Services are centered around maximizing availability and performance for your business enabling IT infrastructure and free your valuable IT resources from the responsibility of proactive monitoring 24x7.

Salient Features Service Delivery based on ITIL framework (Incident/ Change/ Problem/ Configuration etc Management) Level 1/ Level 2/ Level 3 / Support with clear scope Leverage our existing relationship with vendors Access to large pool of skilled & certified resources Stringent SLAs on response & resolution time Service Assurance Manager to manage the engagement with clear escalation matrix Benefits No pains of hiring & retaining technology resources Defined SOPs to ensure systems uptime with optimal performance Enterprise Linux Platform & Database Support Services Managed Platform Support Service offers monitoring and management of customer’s server & operating system environment (Intel/ RISK based hardware with MS Windows/ Linux/ Solaris/ HP UX operating Systems) by experienced system administrators 24x7 basis. We offer similar services for databases MS SQL, Oracle, & MySQL under Database Support Services

Customer Benefits

Parentage Unique parentage – Indian SI, Global network service provider, Indian technology PSU First and only public private partnership in the data center space bringing in the stability of a PSU and the efficiency of an Private Enterprise Leadership team with strong data center background Infrastructure Tier –III+ data center facility with best in class infrastructure Carrier neutral IDC with no conflict of interest with the group’s other businesses Built with conscious focus on adopting environment friendly technologies India’s first and only IDC to support multi density racks with power requirements ranging from 4 KVA up to 14 KVA per rack Services Comprehensive service portfolio covering the entire value chain right from infrastructure to applications Flexible & customized offerings for diverse customer needs Best in class service levels Agile & Customer Focused Support teams Service delivery modeled on ITIL framework Location Bangalore being in stable seismic zone is one of the best suitable location in India for data center facilities Data Center is located within the secured premise of existing ITI Plant Key Differentiators

Customer Snapshot

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