1 What IS A Project Office? ProjectExperts

©1998, 2000, 2003, 2006, 2012 ProjectExperts 2 PMO Guidelines Your Project Management Office can assume a variety of roles.Your Project Management Office can assume a variety of roles. To get maximum benefit, tailor it to your objectives, structure and culture.To get maximum benefit, tailor it to your objectives, structure and culture. Start small, and grow functions gradually; do not start too many actions at once.Start small, and grow functions gradually; do not start too many actions at once. It’s smart to start with things that help most.It’s smart to start with things that help most.

©1998, 2000, 2003, 2006, 2012 ProjectExperts 3 Project Office Focus areas Focus on a combination of these areas  Serve Executive Management  Enhance and assist IS  Support Project Managers  Support Project Teams Implementation Strategy: Begin bottom-up

©1998, 2000, 2003, 2006, 2012 ProjectExperts 4 Project Office Functions A Summary of Functional Areas 1.Project Planning Support 2.Project Audit 3.Project Control Support 4.Project Team Support 5.PM Skills Development 6.Project Management Tools Support 7.PM Process Management 8.Project Manager Contracting 9.Executive Information Support

©1998, 2000, 2003, 2006, 2012 ProjectExperts 5 Project Office Functions 1. Project Planning Support –Kick-off project with Rapid Initial Planning TM –Provide estimating consulting –Maintain methodologies –Store and tune reusable templates –Maintain metrics

©1998, 2000, 2003, 2006, 2012 ProjectExperts 6 Project Office Functions 2. Project Audit –Perform product review i.e., PASS TM –Check process at milestones, i.e., PASS –Do closure follow-up, Benefit/Cost review –Retrieve and share lessons learned –Perform ongoing oversight PASS, Project Audit Support Service is our trademark for our pre-emptive review service. We believe in preventing problems through agile intervention, rather than just recovering from them.

©1998, 2000, 2003, 2006, 2012 ProjectExperts 7 Project Office Functions 3. Project Control Support –Provide change control double-check –Assist timesheet entry –Perform timesheet review –Provide trend analysis –Provide Status Report assistance –Distill and summarize Status –Monitor Issue Logs

©1998, 2000, 2003, 2006, 2012 ProjectExperts 8 Project Office Functions 4. Project Team Support –Provide Teambuilding –Coach in PM methods (estimating, tracking) –Perform Expert Estimating –Monitor project cost vs. progress –Provide other administrative support

©1998, 2000, 2003, 2006, 2012 ProjectExperts 9 Project Office Functions 5. PM Skills Development –Administer Competency Model –Apply Skills Needs Assessment Process TM –Assess project performance –Perform continuous learning and coaching –Coach for and reward PM Certifications

©1998, 2000, 2003, 2006, 2012 ProjectExperts 10 Project Office Functions 6. Project Management Tools Support –Perform tools needs assessment –Evaluate and acquire tools –Coordinate tools training and coaching –Provide tools support –Evaluate tools effectiveness

©1998, 2000, 2003, 2006, 2012 ProjectExperts 11 Project Office Functions 7. PM Process Management –Assess IS management (CMM) –Review and recommend policies & roles –Acquire and develop consistent PM methods –Provide management, customer PM training –Accomplish PM institutionalization

©1998, 2000, 2003, 2006, 2012 ProjectExperts 12 Project Office Functions 8. Project Manager Contracting –Perform project cost-justification –Collect and house expert project managers –Provide project managers to projects –Provide project intervention services –Fund project management fellowships for project methods research

©1998, 2000, 2003, 2006, 2012 ProjectExperts 13 Project Office Functions 9. Executive Information Support –Perform or support Strategic Planning –Support Portfolio management –Prioritize Projects –Allocate cross-project resources –Evaluate project performance –Maintain Executive dashboard

©1998, 2000, 2003, 2006, 2012 ProjectExperts 14 Decision Time Actions For You Go back through this presentationGo back through this presentation Rank each item as low, medium or high interest or value for your organizationRank each item as low, medium or high interest or value for your organization Rank each item as low, medium or high for ease of implementingRank each item as low, medium or high for ease of implementing Implement easiest, high value items first.Implement easiest, high value items first.

©1998, 2000, 2003, 2006, 2012 ProjectExperts 15 Implementation Steps Follow Up Start with one highest-priority action Start with one highest-priority action Add other high-priority actions gradually Add other high-priority actions gradually Use managers as coaches Use managers as coaches Collect and showcase good examples Collect and showcase good examples Goff’s guideline: 1 project office consultant for each 50 PM practitioners supported.

©1998, 2000, 2003, 2006, 2012 ProjectExperts 16 Brought to you by the ProjectExperts Stacy Goff USA