© 2007 Oracle Corporation – Proprietary and Confidential

Application Management Pack for Oracle E-Business Suite Collaborate 2007 SysAdmin SIG Bor-Ruey Fu, Product Strategy Server Technologies

© 2007 Oracle Corporation – Proprietary and Confidential Program Agenda E-Business Suite Lifecycle Management Application Management Pack for Oracle E-Business Suite Overview Features Bundled Features Vs. Licensed Features Tips

© 2007 Oracle Corporation – Proprietary and Confidential Program Agenda E-Business Suite Lifecycle Management Application Management Pack for Oracle E-Business Suite Overview Features Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential Lifecycle Management (LCM) Overview End-to-end application ownership experience for IT Implement to deliver business functions and flows Manage and maintain to ensure business service levels Upgrade to meet evolving business needs Benefits Low total cost of ownership Reduced risk in IT operations Increased IT agility to respond to changing business needs

© 2007 Oracle Corporation – Proprietary and Confidential E-Business Suite LCM Tools Enterprise Manager Grid Control iSetup Rapid Install / Clone Oracle Applications Manager Applications DBA Utilities

© 2007 Oracle Corporation – Proprietary and Confidential E-Business Suite & Enterprise Manager E-Business Suite Apps Oracle Applications Manager RDBMS Database Deployment DB Control Application Server Middleware AS Control Enterprise Manager Repository Oracle Management Server HTML UI

© 2007 Oracle Corporation – Proprietary and Confidential Program Agenda E-Business Suite Lifecycle Management Application Management Pack for Oracle E-Business Suite Overview Features Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential Application Management Pack for Oracle E-Business Suite Application Management Pack for Oracle E-Business Suite extends Enterprise Manager 10g Grid Control to help monitor and manage an E-Business Suite system more effectively. The pack integrates Oracle Applications Manager with Enterprise Manager to provide a consolidated, end-to- end E-Business Suite management solution Many features backward compatible with 11i License fee based

© 2007 Oracle Corporation – Proprietary and Confidential Pack: Key Features Automated Discovery of Oracle E-Business Suite system E-Business Suite Cloning Enterprise Wide status of Clone jobs Automated clone process Customizable Templates Data Scrambling Service Level Monitoring Availability and Performance of Key Business Transactions Application Infrastructure Configuration Reporting Reporting on 100 plus configuration (technology stack) Much more…

© 2007 Oracle Corporation – Proprietary and Confidential  Cost Reduce effort to manage multiple environments Centralizes monitoring and management of Oracle E- Business Suite instances and other IT infrastructure  Risk Faster discovery and diagnosis of incidents Improve application service levels and performance  Agility Rapid provisioning and scaling of E-Business Suite Capturing activity metrics for trend analysis Pack: Value Proposition

© 2007 Oracle Corporation – Proprietary and Confidential Pack: Grid / OAM Integration Architecture Enterprise Manager 10g E-Business Suite System EM 10g Agent Grid Control OMS EM Repository EBS Database Applications Tier EBS Pack E-Business Suite Pack UI Drilldown Data Collection and Job Execution Oracle Applications Manager (OAM) Oracle Diagnostics (EBS) AD Utilities

© 2007 Oracle Corporation – Proprietary and Confidential Program Agenda E-Business Suite Lifecycle Management Application Management Pack for Oracle E-Business Suite Overview Features Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Automatic Discovery of E-Business Suite System Automatic discovery of the E-Business Suite system by Enterprise Manager agent. Benefits Swift and easy discovery process, useful when monitoring large number of Oracle Application instances on the Grid. Easier re-registration (with the Enterprise Manager Grid Control) of the Oracle E-Business system when the topology changes (new nodes added)

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Oracle E-Business Suite systems can be automatically cloned via the Enterprise Manager provisioning framework. Step-by-step interview guides administrators though the cloning process. Can execute any required application-specific actions. Ability to modify the standard cloning process to include custom actions. Benefits Plan, organize and execute enterprise-wide clone jobs from a single location Maintain mirror systems at the same patch level and data Flexibility to adapt to an enterprise’s custom clone process

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Feature Highlights Clone Dashboard Monitor enterprise wide status of clone jobs Clone Procedure Best practices provided by Oracle for cloning Oracle Applications Data Scrambling: Option to obfuscate data when cloning an environment containing sensitive data

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Dashboard Clone Dashboard consist of three views Home View: Provides enterprise-wide status of clone jobs Images View: Deploy images on to a target system Procedure View Contains best practices provided by Oracle Provides ability to view / customize / run a specific clone procedure

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Procedure Step-by-step interview that guides administrators through the cloning process Cloning procedure classified into: Source to Target: Cloning process where the source system data is extracted and applied onto a target system. Source to Image Cloning process where Source system data is extracted and stored as an image. Image to Target: Process where the image is applied to a target system.

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Data Scrambling Obfuscating or removing sensitive data when cloning an environment Process is irreversible Original data cannot be derived from the scrambled data. Data scrambling configured from within Oracle Applications Manager Can be utilized in source to target and source to image clone procedure

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Dashboard: Home View

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Dashboard: Image View

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Dashboard: Procedure View

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Procedure

© 2007 Oracle Corporation – Proprietary and Confidential Cloning Clone Procedure: Creating a Custom Procedure

© 2007 Oracle Corporation – Proprietary and Confidential Overview Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Application Management Pack for Oracle E-Business Suite automatically provides service level reporting for the key Oracle E-Business Suite infrastructure and application services. Service level alerts can be configured for throughput and availability metrics.

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Infrastructure Service Oracle E-Business Suite infrastructure being monitored are: Concurrent Processing Forms Applications Workflow Services Self Service Infrastructure services status is determined from the status of: The Core service Key components the service is dependant on, for eg: Database Instance, Apps Listener..etc.

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Application Service Detailed guidelines to record and playback application services (forms and html based) will be made available. Sample out-of-the-box application services for vision demo database include: Order Management Module services like Order Management Infrastructure Service: Services monitored are Concurrent Processing, Forms Applications, Self service applications and workflow required by Order Management. Order Information Portal: Monitors Order Information Portal (OA Framework) pages availability using beacons Order Entry: Monitors Order Entry (Form based) transaction availability using beacons Ship Confirm: Monitors Ship Confirm (Form based) transaction availability using beacons

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Infrastructure and Application Service Status Page Infrastructure Application

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Infrastructure Service Home Page

© 2007 Oracle Corporation – Proprietary and Confidential Service Level Management Infrastructure Service: Root Cause Analysis

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management View, compare and search the following Oracle E-Business Suite configuration data: Application system configuration Application context files and key configuration files Patches applied Technology stack inventory Concurrent processing configuration Workflow configuration Benefits Compare snapshots of configuration information across multiple Oracle E-Business Suite Systems View configuration information of various middle tier components Save configuration snapshots for comparative reporting

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application System Configuration: System Overview

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application System Configuration: Patch Information

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application System Configuration: Custom Objects

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application Context File: Database Tier

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application Context File: Database Tier

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application Context File: Application Tier

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Application Context File: Application Tier

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Patches Applied

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Technology Stack Inventory

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Concurrent Processing

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Workflow Configuration

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Workflow Configuration: Notification Mailer

© 2007 Oracle Corporation – Proprietary and Confidential Configuration Management Workflow Configuration: Deferred Agent Listener

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential User Interface  Provides a comprehensive view of the E-Business Suite system, plus links to common administrative tasks in Oracle Applications Manager from Enterprise Manager.  Views available are: Home Performance Administration Maintenance Diagnostics Topology

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Home View

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Home View

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Performance View Links directly into Oracle Applications Manager

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Administration View View Configuration information of system components within the Enterprise Manager Links directly into Oracle Applications Manager

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Maintenance View Links directly into Oracle Applications Manager Clone Operations can be driven from within Enterprise Manager

© 2007 Oracle Corporation – Proprietary and Confidential User Interface Diagnostics View Links directly into Oracle Applications Manager

© 2007 Oracle Corporation – Proprietary and Confidential View the infrastructure service topology of the Oracle E- Business Suite system View dependencies between the infrastructure services, the key system components, and other services that define their availability. Potential causes of failure, as identified by Root Cause Analysis are highlighted in the topology view User Interface Topology View

© 2007 Oracle Corporation – Proprietary and Confidential Features Automatic discovery of E-Business Suite system Cloning Service Level Management Configuration Management Intuitive User Interface Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential Monitor JVM Usage Enterprise Manager monitors JVM usage in the latest Java technology employed by Oracle E-Business Suite. Monitors JVMs deployed across multiple nodes. Monitors the following JVM components: Application Module pool: Monitor active Application Modules and the database connection used Locked AOL / J Connections: Monitor AOL / J connections utilized by applications Cache Components: Monitor cache components of OA Framework.

© 2007 Oracle Corporation – Proprietary and Confidential Monitor JVM Usage View the finer details within Oracle Applications Manager

© 2007 Oracle Corporation – Proprietary and Confidential Program Agenda E-Business Suite Lifecycle Management Grid Control Plug-in V1.2 Application Management Pack for Oracle E-Business Suite Overview Features Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential Bundled vs. Licensed Oracle Applications Manager (Bundled) Application Management Pack for E-Business Suite (Licensed) Dashboard for local Apps system in OAM. Central dashboard for all Apps systems in EM, with drill downs into local OAM instances. Current availability and performance metrics. Current and historical availability and performance metrics. Rapid Clone command line utility.Central UI and automation of cloning activities. View and edit local configuration.View and compare configurations across instances. View local patch history.Compare history across instances. View topology information (text).View graphical topology map with root- cause fault analysis.

© 2007 Oracle Corporation – Proprietary and Confidential Tips for Application Management Pack EBS R12 or 11i ( with ATG Family Pack H Rollup 4) Apply OAM Patch # in EM environment Apply these patches to EBS EBS 11i: Patch# EBS R12: Patch# Getting Started with the Application Management Pack for Oracle E-Business Suite (Release 2.0) Metalink Doc ID Application Management Pack for Oracle E-Business Suite Release 2.0 Troubleshooting Guide Metalink Doc ID: Note

© 2007 Oracle Corporation – Proprietary and Confidential Tips for Application Management Pack (continued) Oracle Applications Release 12 Upgrade Sizing and Best Practices Metalink Doc ID: Note Oracle Applications Upgrade Guide: Release 11i to Release 12 west.oracle.com/docs/cd/B40089_02/current/acrobat/r12upg11i.ziphttp://download- west.oracle.com/docs/cd/B40089_02/current/acrobat/r12upg11i.zip Application Management Pack for EBS blog 07/02/23#a1242http://blogs.oracle.com/schan/newsItems/departments/release12/20 07/02/23#a1242 Additional Configuration and Deployment Options in R /02/22#a1240

© 2007 Oracle Corporation – Proprietary and Confidential Summarize.. Pack Capabilities: Automated E-Business Suite discovery Cloning Automation Service Level Monitoring Configuration Management Intuitive UI with Topology views OAM integration Value:  Cost – Reduce effort to manage multiple environments  Risk – Faster discovery and diagnosis of incidents  Agility – Rapid provisioning and scaling of E-Business Suite Grid Control 10gR3

© 2007 Oracle Corporation – Proprietary and Confidential A Q & Q U E S T I O N S A N S W E R S

© 2007 Oracle Corporation – Proprietary and Confidential For More Information LCM or oracle.com

© 2007 Oracle Corporation – Proprietary and Confidential