ZAPT PERSONALIZED WORKOUT COACH Contextual Inquiry and Task Analysis. Akshaya Venkat Michael Zhou Tom Lehmann Brenna Smith

OVERALL PROBLEM AND SOLUTION  Lack of information about exercise prevents people from having and implementing fitness goals.  Trouble finding the information.  ZAPT aims to provide personalized workout plans that fit the users schedule, body type, and exercise goals.

CONTEXTUAL INQUIRY  4 people (Different ages and different fitness goals.  Age, technology proficiency, physical mobility and time and money constraints.  Hitting a plateau while trying to achieve their goals.  Didn’t know how to start exercising or had started but wanted a more personalized plan.  Gym setting

CONTEXTUAL INQUIRY RESULTS Interviewee 1Interviewee 2 College student (Female) No problems with weight/body image Lean muscle and toning. Wasn’t trying new exercises due to risk of injury, embarrassment or waste of time. Limited time/money. College student (Male) Low stamina and just felt “out of shape” compared to friends. Wanted overall health benefits of exercise. Limited time/money Open minded at gym Time wasted at gym looking at directional pictures or other exercisers for new exercise ideas. Not fun

CONTEXTUAL INQUIRY RESULTS 2 Interviewee 3Interviewee 4 Mid-aged Male Needed to exercise for health reasons. NO exercising to fullest potential due to speculation that he was exercising wrong and was afraid of injury. No time or money budget Minor physical limitations due to age. Mid-aged woman Main goal: shedding body fat Wanted to lose pounds quickly while on a time constraint. Not very skilled with today’s technology (i.e smartphones) Physical limitations could be developed in the future due to age.

TASK ANALYSIS PART 1:  primary users will smartphone users  Biggest constraints were time and money.  Most participants knew exact goal but didn't’t know of target-specific exercises.  Scheduling aspects were highly sought after and requested.  Tools to critique form and fix it if necessary.  Both outdoor and Indoor workouts.

TASK ANALYSIS PART 2:  Workouts that didn’t work with one’s lifestyle. (Too long, lack of equipment/gear)  Large gap between the large amounts of data the users are finding, and the data that the users need to develop a successful workout plan.  Older generation: usually found workouts through magazines or books  Younger generation: usually found workouts though mobile applications, internet, social media and YouTube.

TASK ANALYSIS PART 3:  Social communication is key within target customers  Motivation  Face to face support  Scheduling purposes  Sharing via social media  interviewees felt that the majority of their time effort was wasted on organizational tasks.  Finding a workout, learning the exercises, and completing the workout.  Health restrictions and frustrations to be minimized

REPRESENTATIVE TASK PART 1:  Getting a personalized workout (simple, high importance, high frequency):  Customers could easily express what they wanted and the constraints they had.  Users want to be able to quickly specify what they need and get a personalized workout.  Done frequently by users (needs to be accessed quickly and easily)

REPRESENTATIVE TASK PART 2:  Scheduling workouts (complex, moderate important, low frequency):  A significant barrier to working out.  Users want a work out that will fit their schedule, allows time for recovery and work out with friends.  Having to play workout times that were suitable for both themselves and their friends was reported as being difficult

REPRESENTATIVE TASK PART 3:  Learning how to do exercises (moderate, high importance, moderate frequency)  Most mentioned/frustrating aspect of workout and achieving goals.  Often felt they were doing exercises wrong or that they were ineffective.  Needs an option to explicitly see how a workout is done, and want feed back on their own form.

EARLY DESIGN SKETCHES

SUMMARY  Main idea: Creating an app that produces a personalize workout schedule and plan for individuals.  Taking into consideration time/money/facility constraints.  Easy and effective scheduling feature for motivational and group exercise purposes.  Proper guidance of all exercises for user.

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