Library and Information Technology Collaboration Suzanne E. Thorin Ruth Lilly University Dean of University Libraries and Associate Vice President for Digital Library Development Indiana University August 7, 2004 Indiana University University of Georgia Arizona State University --Copyright Suzanne E. Thorin This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Types of Collaboration Mergers IT and Libraries IT and Libraries Ferguson, C., Spencer, G., and Metz, T. “Greater Than the Sum of It’s Parts: The Integrated IT/Library Organization,” Educause, May/June Partnerships Vision Vision Programs Programs Personnel Personnel Budget Budget Spaces Spaces

History of IU Libraries/IT Partnerships Library Electronic Text Resource Service (LETRS) INforum Library Information Technology (LIT) Digital Library Program (DLP) Information Commons (IC) Research Commons (RC)

The Beginning LETRS (Library Electronic Text Resource Service) Created in September 1992 in response to an expressed need on the part of the humanities faculty for computing support Created in September 1992 in response to an expressed need on the part of the humanities faculty for computing support Became a joint program with University Computing Services in May 1993 Became a joint program with University Computing Services in May

LETRS LETRS has three distinct functions: 1)Public computing facility dedicated to the storage and delivery of specialized resources for the analysis of text 2)Production facility dedicated to the production of searchable electronic text, primarily using TEI standards and guidelines 3) Contributes to general system development within the Digital Library Program

LETRS Strengths: Services to faculty in convenient location—Main Library (humanities and social sciences collections) Services to faculty in convenient location—Main Library (humanities and social sciences collections) Opportunity for librarians and technology staff to work together Opportunity for librarians and technology staff to work togetherOutcomes: IU becomes a national leader in electronic text in the humanities IU becomes a national leader in electronic text in the humanitiesIssues: Technology changes/matures—partnership diminishes temporarily Technology changes/matures—partnership diminishes temporarily

INforum INforum: A collaborative program in professional development for librarians and technologists created in 1993 Consisted of 6 ninety-minute program sessions Consisted of 6 ninety-minute program sessions Programs designed by a joint planning team of librarians and technologists Programs designed by a joint planning team of librarians and technologists Audience made up of library faculty and staff, computing professionals, and interested faculty and students Audience made up of library faculty and staff, computing professionals, and interested faculty and students 1993

INforum Two themes emerged: 1)The importance of collaboration to the library and information technology professions 2) The significant challenges that networked and electronic information present to both professions

INforum Strengths: Discovered need for one another Discovered need for one another Commitment to partnering Commitment to partneringOutcomes: Individuals teamed up to present papers and panel discussions at national conferences on the theme of collaboration and partnerships Individuals teamed up to present papers and panel discussions at national conferences on the theme of collaboration and partnerships “Internet Librarian Conference”—held May 1994 “Internet Librarian Conference”—held May 1994 “Networked Information and the Scholar”—held October 1994 “Networked Information and the Scholar”—held October 1994Issues: Follow up delayed until 1996 when new Vice President for IT and Dean of Libraries arrived Follow up delayed until 1996 when new Vice President for IT and Dean of Libraries arrived

Library Information Technology (LIT) Director of Library Information Technology Joint appointment created in 1997 Joint appointment created in 1997 LIT budget jointly funded by University Information Technology Services (UITS) and IU Libraries LIT budget jointly funded by University Information Technology Services (UITS) and IU Libraries 1997

Library Information Technology Strengths: Establishes credibility for the Libraries through appointment in Libraries from UITS Establishes credibility for the Libraries through appointment in Libraries from UITS Provides direct and continuing link to UITS Provides direct and continuing link to UITSOutcomes: Life-cycle funding Life-cycle funding Libraries participation and inclusion in the UITS strategic plan Libraries participation and inclusion in the UITS strategic plan Libraries become a partner in SAKAI—a national effort to build an open source courseware Libraries become a partner in SAKAI—a national effort to build an open source coursewareIssues: Integration of LIT with the Digital Library Program (DLP) Integration of LIT with the Digital Library Program (DLP) Relationship of LIT and DLP—who is in charge of technology in the Libraries? Relationship of LIT and DLP—who is in charge of technology in the Libraries?

Digital Library Program (DLP) Digital Library Program: Established in 1998, the DLP is a collaborative effort between the IU Libraries and Office of the Vice President for Information Technology

Cushman Collection

Digital Library Program Strengths: Laboratory environment encourages creativity without bureaucracy Laboratory environment encourages creativity without bureaucracy Failures allowed; successes applauded Failures allowed; successes applaudedOutcomes: Nationally recognized program Nationally recognized program Solid funding base Solid funding baseIssues: What now? What now? Integration into the broader library environment Balance changes in UITS as new players arrive

Information Commons (IC) Information Commons: Opened September 2003 Opened September 2003 Joint effort between the Libraries and UITS Joint effort between the Libraries and UITS Provides valuable space for collaborative learning Provides valuable space for collaborative learning Centrally located place for faculty/student interaction, technology training classes, and access to full-service technology and expert help Centrally located place for faculty/student interaction, technology training classes, and access to full-service technology and expert help 2003

Building a Common Facility

Information Commons The IC is fully integrated and includes: 250+ workstations 250+ workstations Wireless networking Wireless networking 180+ applications 180+ applications Library reference services Library reference services IT support resources and consulting IT support resources and consulting Student Technology Centers staffed with consultants Student Technology Centers staffed with consultants Circulation area for materials, laptops, video equipment, etc. Circulation area for materials, laptops, video equipment, etc. Multimedia production lab Multimedia production lab IT Training and Education classroom and instruction areas IT Training and Education classroom and instruction areas Information and Instruction Services Information and Instruction Services Writing tutorial services Writing tutorial services Career reference collection Career reference collection Browsing collection Browsing collection

Information Commons Strengths: Equal partners—in expertise and financial backing Equal partners—in expertise and financial backingOutcomes: Tremendously successful with students and faculty Tremendously successful with students and facultyIssues: Need more space/more computers! Need more space/more computers!

Expansion of the Information Commons Information Commons II (IC II) Commons Café Lobby remodeling

Information Commons II The IC II will convert an additional 9,611 square feet on the second floor to help address the overwhelming response to the Information Commons

Information Commons II The IC II will consist of: 80+ computer workstations 80+ computer workstations Seating and electrical power for 100+ laptop users in individual and collaborative spaces Seating and electrical power for 100+ laptop users in individual and collaborative spaces Current, high-use core book collection Current, high-use core book collection Technology consultation during all open hours Technology consultation during all open hours Library reference assistance Library reference assistance Black and white and color printing Black and white and color printing Wireless networking Wireless networking Quiet study space Quiet study space

Lobby & Café Commons

Research Commons (RC): A Work in Progress The Research Commons will become a one-stop destination for research support—encompassing services from the Libraries, UITS, Advanced Research and Technology Institute, Office of the Vice President for Research, statistical consulting, and research services offered by other interested units 2004

Research Commons Services: General Information Services—Point of Entry General Information Services—Point of Entry Reference and Research Collections Reference and Research Collections Digital Media Production, Delivery, Archiving, and Online Delivery of Text and Information Digital Media Production, Delivery, Archiving, and Online Delivery of Text and Information

Research Commons Services (cont’d): Research compliance, Intellectual Property, and Technology Transfer Research compliance, Intellectual Property, and Technology Transfer Data Analysis and Advanced Computation Data Analysis and Advanced Computation Collaboration and Visualization Collaboration and Visualization Software Support and Distribution and Support for Scholarly Writing Software Support and Distribution and Support for Scholarly Writing

Research Commons Outcomes: New configuration and expansion of Humanities Text Center (formally known as LETRS) New configuration and expansion of Humanities Text Center (formally known as LETRS) New Opportunity to collaborate and to learn about each other New Opportunity to collaborate and to learn about each other Reaffirmation and strengthening of partnership Reaffirmation and strengthening of partnership

Conclusion Environment continues to change!