THE BUSINESS TRANSACTION There are various stages in a business transaction, but what is important is that the buyer and the seller must agree on a contract of salecontract of sale
CONTRACT OF SALE The seller agrees to supply a certain number of goods or services at an agreed price and within a time limit
MAIN STAGES IN A BUSINESS TRANSACTION REQUESTING INFORMATION GIVING INFORMATION/ MAKING AN OFFER ORDERING SOME GOODS SENDING THE GOODS MAKING PAYMENT
REQUESTING INFORMATION ENQUIRY
Layout of a business letter - ENQUIRY HEADING REFERENCES DATE INSIDE ADDRESS ATTENTION LINE SALUTATION SUBJECT LINE BODY OF THE LETTER COMPLIMENTARY CLOSE SIGNATURE SENDERS POSITION ENCLOSURES
HEADING NAME OF THE FIRM KIND OF BUSINESS TELEPHONE & FAX NUMBERS & WEBSITE ADDRESSES Brown & Pink Ltd Automobile Parts Suppliers TEL. +44-O FAX
REFERENCES They consist of the initials of the person who signs the letter (usually capital letters) and of those of the typist ( usually small letters). In some cases other letters and numbers are added for filing purposes. Your ref: RW/cl Our ref: JL/ts
DATE It usually follows the order: day, month, year English style:12th December 2002 American style: December 12th 2002 Write out the month fully to avoid misunderstandings ! (e.g. March and not a number e.g. 3 )