1. 6-1 note

2. 2 Business Letters Business letters are a fundamental form of communication. They are used for formal business correspondence to communicate –offers of employment –price quotations –information to customers There is a variety of delivery methods: –hand –mail or courier –fax –attached to an e-mail or pasted into an electronic format

3. 3 Parts of a Business Letter 1. return address 2. date line 3. inside address 4. salutation 5. subject line 6. body 7. complimentary closing 8. signature 9. writer’s identification

4. 4 Part of a Business Letter (continued) 10. identification initials 11. enclosure notation –include number in brackets 12. copy notation –CC –BCC

5. 5 Letter Styles Full-block –All parts are aligned at the left-hand side of the page. Block –All parts are aligned at the left-hand side of the page with the exception of return address, date line complimentary closing, signature, writer’s identification Semi-block –Same as block but first line of paragraphs are also indented.