Virginia Pullar BSc. CHIM Coordinator Decision Support for the Niagara Health System and Chair of the Utilization Managers’ Network of Ontario (UMNO) sample intro slide HIM Panel Presentation for 2014 CHIMA Conference

Current Role 2014 CHIMA Conference Aspire & Lead Coordinator Decision Support Patient Flow and Utilization Quality & Patient Safety Population Data Patient Satisfaction Patient Relation Workplace Relation & Organizational Development Employee and Physician Engagement HSMR and Sepsis Environmental Services & Infection Control Research and Academics, including I-EQUIP Liaison (McMaster, Brock & NHS student projects) “OTHER DUTIES AS ASIGNED!” Chair, Utilization Managers’ Network of Ontario Member of executive for past 7 years www.umnoonline.com Find anne marie’s CPR exercise

(started attending in College) 2014 CHIMA Conference Aspire & Lead Career Path Education Bachelor of Science from Brock University in Biology and Psychology Honours Diploma in Health Information Management, George Brown College National Professional Certification with the Canadian College of Health Information Quality Management in Healthcare Organizations course, McMaster University Also continuing education with Niagara College (SQL), CIHI, OHA and SAS Most recently finished a Business Healthcare Leadership certificate program offered jointly by the Goodman School of Business, McMaster University and the DeGroote School of Medicine. Employment Niagara Health System St. Joseph’s Healthcare in Hamilton Hamilton Health Sciences Sunnybrook and Women’s College ICES Find anne marie’s CPR exercise UMNO member for 12 years (started attending in College) Great networking opportunities and learned through other hospitals’ experiences & real examples…and made a lot of friends along the way!

Growth & Opportunities 2014 CHIMA Conference Aspire & Lead Growth & Opportunities Patient Relations & Patient Experience Quality, Patient Safety and Risk Management Workplace Relations, Human Resources and Organizational Development Common potential in these areas: Large datasets across many years Populated by decentralized staff across the organization (incident reporting) Data quality and data management challenges Survey data (patient satisfaction, employee and physician engagement) Find anne marie’s CPR exercise