1 Matakuliah: G0374/Business Writing Tahun: September 2006 Memo Writing Pertemuan 13
2 In-house documents Routine matters No courtesy titles (Mr/Mrs/Miss/Ms) No inside, return address, salutation or complimentary close The Characteristics
3 The Purposes To inform of decisions, actions, etc. To request decisions, actions, etc. To provide information of any kind To remind someone of action which is required
4 The Layout Subject Heading Main Body of Memo
5 Subject Heading To From Subject Date ……………………………………………………… ……………………………………………………… ………………………………………………………
6
7 BODY OF MEMO –Introduction –Details –Response –Close
8 Introduction Background information: * briefly give the reason for writing * refer to previous communication * who? what? where? when?
9 Details Facts and figures: * logical sequences * separate into paragraphs – each one dealing with a separate aspect of the main theme
10 Close A relevant one-liner