Arizona State UniversityMAE Advisory Committee ECE 100 Introduction to Engineering Design Arizona State University Lynn Bellamy & Barry McNeill

Arizona State UniversityMAE Advisory Committee Today’s Goals u Bring the audience up to the Knowledge level concerning what is in ECE 100, Introduction To Engineering Design and why it is there u Bring the audience up to Awareness of how quality principals are taught

Arizona State UniversityMAE Advisory Committee Agenda u History(5 min) u Course Content(10 min) u Course Structure(5 min) u Quality(10 min) –definitions –the customer –assessment process –working to specifications

Arizona State UniversityMAE Advisory Committee History of ECE 100 u Spring 93 - Committee of 1 & 6 Defines The Course Goals u Fall 93 & Spring/Summer 94 -Course Developed u Fall Pilot Offering to 60 Students u Spring Second Offering to 120 Students u Fall Full Operation, 360+ Students per semester

Arizona State UniversityMAE Advisory Committee Course Content Must be of use to all engineering disciplines and thus u students can expect: –to focus on the process of problem solving –to develop confidence in your abilities to solve problems u students should not expect: –to learn much discipline-specific knowledge (e.g., how to design a battery)

Arizona State UniversityMAE Advisory Committee Course Content (continued) Must develop knowledge that is useful in Sophomore level classes and thus u students can expect: –to focus on the presentation of technical work (e.g., homework) –to focus on the presentation of charts, plots, graphs –to develop confidence in your abilities to create purposeful computer models

Arizona State UniversityMAE Advisory Committee Course Content (continued) Must help students evaluate whether engineering is a profession of interest and thus u students can expect: –textbooks that present and discuss problems that engineers address –to work with real, engineered items –to get general information about some engineering fields –to get some specific, case study information for a few industries

Arizona State UniversityMAE Advisory Committee In The Classroom The course uses active learning, teams, continuous improvement and constructivist problems. Thus, students can expect: u to participate in small group discussions and make presentations to the class u to find that some classroom instructions will not appear clear u to be team leader, member, and recorder u to be asked to help other students learn u to be asked to make suggestions for improvement

Arizona State UniversityMAE Advisory Committee Course Goal Engineering Method Learn how engineers approach and solve problems; increase the awareness of and interest in the types of problems that confront engineers.

Arizona State UniversityMAE Advisory Committee Course Goal Engineering Method Learn how engineers approach and solve problems; increase the awareness of and interest in the types of problems that confront engineers. Influencing Issues 1. Billy Koen and his work on defining the Engineering Method 2. Adaptability - Engineering Careers in the 90’s 3. Emphasis on Formulation Rather Than Solution 4. Engineering: In School and Out 5. Accommodation 6. What Employers Want (e.g., Boeing’s Set of Desirable Attributes - December 1996 Prism)

Arizona State UniversityMAE Advisory Committee Course Objectives. u Self Regulation Develop and exhibit the behaviors associated with taking personal responsibility for time management, learning new material, setting goals, etc. u Communication Demonstrate the fundamentals of organizing and presenting technical work u Working Cooperatively and Collaboratively Demonstrate the ability to perform technical work and to resolve conflicts in groups and teams. u Problem Solving Develop and demonstrate the behaviors of effective problem solvers. u Modeling Create purposeful representations of artifacts and processes. u Quality Demonstrate an understanding of the role taken by the Customer in defining quality and the ability to work to customer defined specifications

Arizona State UniversityMAE Advisory Committee Course Goal Engineering Method Learn how engineers approach and solve problems; increase the awareness of and interest in the types of problems that confront engineers. Course Objectives Learning Outcomes GraphicalComputer Self Regulation Develop and exhibit the behaviors associated with taking personal responsibility for time management, learning new material, setting goals, etc. Communication Demonstrate the fundamentals of organizing and presenting technical work. Working Cooperatively and Collaboratively Demonstrate the ability to perform technical work and resolve conflicts in groups and teams. Problem Solving Develop and demonstrate the behaviors of effective problem solvers. Quality Demonstrate 1) a working knowledge of the role of the customer in defining quality 2) the ability to meet customer defined specifications Modeling Create purposeful representations of artifacts and processes. Competency Categories 1.Essential Elements 2.Techniques 1.Process 2.Models 3.Customer 4.Tools 1.Social Norms 2.Effective Meetings 3.Team Dynamics 4.Discussion Tools 1.Chapter 1 2.Chapter 2 3.Chapter 3 4.Chapter 4 5.Chapter 5 6.Chapter 6 7.Chapter 7 8.Chapter 8 Strategies for Creative Problem Solving 1.Attitudes 2.Types of Problems 2.Industrial Examples 1.Assessment 2.Presentation and Organization of Technical Work 1.Pure Contour 2.Modified Contour 3. Sighting Chapter 1 2.Chapter 2 3.Chapter 3 4.Chapter 4 5.Chapter 5 6.Chapter 6 7.Chapter 7 8.Chapter 9 9.Chapter 10 How To Model It 1.Structure 2.Operations 3.Recommended Practices 4.Internet 5.World Wide Web 6.Electronic Forum Learning Culture 2. Quality3. Working in Teams 4.Problem Solving Heuristics 5.Engineering, the Profession 6.Autonomous Learner 7. Sketching8.Modeling Concepts 9.Tools: EXCEL, Telecomm.

Arizona State UniversityMAE Advisory Committee Course Structure ECE 100 Concepts Session Laboratory Session Modeling Session students 2. introduction to problem solving 3. quizzes & an exam 4. lecture / discussion / work 5. work in ad hoc groups students 2. practice problem solving 3. work on a) artifact dissection b) mousetrap powered device 4. do assessment 5. create design notebook 6. work in semester team 7. faculty guidance 8. hands on work students 2. work on chapters from How to Model It 3. create models 4. start work in class & finish outside of class 5. give oral presentations of in class work 6. work at computer - two students per computer 7. faculty guidance

Arizona State UniversityMAE Advisory Committee Quality - Some Definitions u Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy implied or stated needs (ANSI/ASQC Standard A ) u The least expensive method of achieving quality is to deliver a design that cannot fail to satisfy the customer (Genichi Taguchi) u Quality is a characteristic of thought and statement that is recognized by a nonthinkng process. Because definitions are a product of rigid, formal thinking, quality cannot be defined. But even though Quality cannot be defined, you know, what Quality is! (Robert Pirsig)

Arizona State UniversityMAE Advisory Committee Kano’s Customer Needs u Expected Needs (Requirements) Expected requirements are those basic attributes that the customer assumes are present in generically similar products or services u Revealed Needs (Requirements) Revealed requirements are those attributes that customers talk about when describing what would make a product or service better u Exciting Needs (Requirements) Exciting requirements are those attributes whose presence makes the customer say WoW!

Arizona State UniversityMAE Advisory Committee Who Is The Customer and What Does She Expect? u The course instructors are the Customers for the workproducts generated by the students, who are the Suppliers u The Customer expects that all workproducts will satisfy at least the Expected Needs, as defined by Kano u The Customer does not define what it takes to Exceed Expectations (Exciting Needs)

Arizona State UniversityMAE Advisory Committee Expectations Do Assignment (assess work) Assess Work Meet Expect a-tions Bring Work Up to Expectations Assess Improvements YES NO One Week Needs Improvement NI Needs Improvement NI Exceeds Expectations E Meets Expectations M Excee d Expect a-tions Meet Expect a-tions NO YES Meets Expectations M Time Student Grader/FacultyFaculty Expectations

Arizona State UniversityMAE Advisory Committee Working To Customer Specifications u Assessment Checklists are created for every workproduct the students submit u Assessment Checklists completely define the Expected Requirements u A single NO on a checklist means the quality of the workproduct is not acceptable and the workproduct is returned to the student to be improved.

Arizona State UniversityMAE Advisory Committee

Arizona State UniversityMAE Advisory Committee For More Information u Visit the ECE 100 Home Page u Visit my ECE 300 Home Page