MMC Network Services1 Network Services Seminar 22/08/2005.

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Presentation transcript:

MMC Network Services1 Network Services Seminar 22/08/2005

MMC Network Services2 Introduction Who, What, Where, When, How and Why. 30 Mins Advanced Session, New developments 15 Mins 15 Minutes Questions Presentation on web site

MMC Network Services3 How to contact Network Services? SCS Jobdesk or and select Southern Clinical School Phone Fax

MMC Network Services4 Supported hardware platforms IT/Computing Supplies website PC Acer, Hewlett Packard, Paragon Notebook Computers Toshiba, IBM, Acer, HP, Asus Apple/Macintosh Connecting Point, Designwyse Printers ITS supported (HP, Konica, Lexmark, Minolta, Toshiba) SAP supported PDA Dell, Hewlett Packard, O2

MMC Network Services5 Standard Operating Environment (SOE ) SOE for Windows PCs Windows 2000 and Windows XP SOE for Mac OS X Mac OS X (10.3.4) and Mac OS

MMC Network Services6 Illegal software: peer to peer, pirated Information Technology Use Policy - Staff & Other Authorised Users Peer to Peer File Sharing Kazaa, BitTorrent, etc Pirated software

MMC Network Services7 Connecting personal PCs to Network Log a job with Network Services We need to establish whether the PC: Meets the minimum hardware requirements Is virus/spyware free and Has Windows properly patched and updated Install required software

MMC Network Services8 Other instances when Network Services should be notified When a staff joins (including change of contracts involving Staff ID change) or leaves department Before purchasing a new Network Printer When buying non-standard hardware (PC, Server, Printer, PDAs etc.) When changing location of network equipment (PC, Laptops, Printers) When discarding/retiring IT equipment (PC, Printers etc.)

MMC Network Services9 Survey Results Establishment of Helpdesk Person Use of Job desk Communication of Problem/Resolution Establishment of Web site Templates