1. Chapter Six Maintaining a Computer Part II: Installing, Repairing, and Removing Applications

2. © 2006-2011 Wiley, Inc. All Rights Reserved. Strata Objectives Covered 1.6 (21.2 FC0-U11 U.K.) Identify the risks associated with upgrading the following technologies and equipment: –Applications –Automatic applications and operating system updates 3.1 (2.1 FC0-U11 U.K.) Conduct basic software installation, removal, and/or upgrading –Follow basic installation/upgrade procedures –Documentation –Digital rights management –Software removal –Re-installation 2

3. © 2006-2011 Wiley, Inc. All Rights Reserved. Installing Applications Overview Assess minimum requirements Assess compatibility Secure administrative rights and firewall access Back up important files Run Setup program Reboot if necessary 3

4. © 2006-2011 Wiley, Inc. All Rights Reserved. Assessing Compatibility and Minimum Requirements Minimum requirements are listed on the retail box for each application Same information is also available on product web site Compatibility issues can be researched in application’s Support forums before purchase –Incompatibilities with certain hardware –Incompatibilities with other applications 4

5. © 2006-2011 Wiley, Inc. All Rights Reserved. Administrative Rights Only an Administrator account can install new applications If logged in as a Standard user, right- click Setup file and click Run as Administrator 5

6. © 2006-2011 Wiley, Inc. All Rights Reserved. Windows Firewall Settings For applications that require Internet connectivity to install, adjust firewall settings as needed to permit that 6

7. © 2006-2011 Wiley, Inc. All Rights Reserved. Creating a New Rule in Windows Firewall 7

8. © 2006-2011 Wiley, Inc. All Rights Reserved. Internet Access Issues Bandwidth: the connection’s ability to send data swiftly and in large quantities Contention: competition with other Internet users for shared bandwidth 8

9. © 2006-2011 Wiley, Inc. All Rights Reserved. Applications that Require Substantial Bandwidth Voice over IP (VoIP): phone and video conferencing service over the Internet Music and video streaming Web-delivered applications Online gaming Remote desktop services Virtual Private Networking (VPN) 9

10. © 2006-2011 Wiley, Inc. All Rights Reserved. What Does Installing Do? Windows –Copies application files to Program Files folder of the hard disk –Creates shortcut on Start menu –Makes changes to Registry Mac –Copies application files to Applications folder of the hard disk 10

11. © 2006-2011 Wiley, Inc. All Rights Reserved. Ways to Begin Installing a New Application Insert the disc and follow the prompts Double-click the Setup file and follow the prompts Double-click a ZIP file containing the setup files, and extract them to a new location. Then double-click the Setup file in that location 11

12. © 2006-2011 Wiley, Inc. All Rights Reserved. License Agreements You aren’t buying the application; you’re buying the right to use it in a limited ay You can return the software for a refund if you don’t agree to the license agreement 12

13. © 2006-2011 Wiley, Inc. All Rights Reserved. Types of Licensing Commercial –Single User –Multi-User –Concurrent –Site License Shareware Freeware Open Source 13

14. © 2006-2011 Wiley, Inc. All Rights Reserved. Registering Software Provides your contact information to the software maker Not usually required May result in you receiving ads and marketing materials You may be eligible for discounts on new versions 14

15. © 2006-2011 Wiley, Inc. All Rights Reserved. Activating Software Locks the copy of the software to the PC on which it is installed (by installation key code) Prevents software piracy You usually have 15 to 30 days to activate new software If you get a PC, you may be able to transfer your activation to the new PC by calling Support 15

16. © 2006-2011 Wiley, Inc. All Rights Reserved. Digital Rights Management Digital content is frequently pirated –Music, videos, e-books Digital Rights Management (DRM) is software that tries to prevent unauthorized sharing of content Usually involves encryption placed on data files that locks them to a particular PC or digital music device 16

17. © 2006-2011 Wiley, Inc. All Rights Reserved. Repairing or Reinstalling an Application Removing and reinstalling an application can repair it if it’s not working Some applications have a Repair option in their Setup program In Windows, look under Programs in Control Panel for list of installed apps 17

18. © 2006-2011 Wiley, Inc. All Rights Reserved. Removing an Application Can free up hard disk space Can clean up Start menu and reduce the size of the Registry Windows: Use the Programs list in the Control Panel to uninstall Mac OS X: Drag application folder to the Trash Ubuntu Linux: Uninstall from Software Center window 18

19. © 2006-2011 Wiley, Inc. All Rights Reserved. Removing an Application in Windows 19