The Voice of Nursing Community of Practice Forums (CoP) Forums Time: 9:00 (10 mins) Introduce self and team members present. Thank you (leader champions) who have committed to these two (three) days to provide you time to create your strategic plan for the enculturation of the KP Nursing Strategy: Vision, Values, and Professional Practice Model. We call the toolkit we are presenting to you today: The Voice of Nursing A few basic assumptions: You are all here because you want to be You are passionate about your practice You will be fully present these few days we have together. Out of respect for one another…..No laptops, no smart phones during the session. Time will be provided during breaks and lunch to check on emails, etc. Tent cards – please write your name on these tent cards to help our team remember all of your names We will begin with a centering exercise…… The Voice of Nursing Community of Practice Forums (CoP) Forums Southern California / Fontana Medical Center March 19, 2015 Toni L. Andersen, CNE / Melody S. Kulsic, Project Manager III

Our Team Toni Andersen, CNE – Hospital Sponsor Mary Pennachi / Kim Flowers – Ambulatory Sponsors Melody Kulsic, Project Manager Voice of Nursing Rena Salek, CD MCH, Inspiration Lead Alba Amaya, CD M/S, Infrastructure Lead Laura Reese, CNS, Education Lead Linda Bodell, CD CC, Evaluation Lead Brenda Marin, KFRNA Hospital Charlotte Hammond, KFRNA Clinic Barbara Macon, KFRNA – Staff Rep Brian Ilacas, SDU, Staff Nurse Antionette McDowell, Staff Nurse Christina Landig, Staff Nurse

Voice of Nursing Current Work Voice of Nursing Committee meets monthly Working with Ambulatory Partners to launch VON in Ambulatory Clinics INSPIRATION: Reward & Recognition Daisy Award monthly KP National Nursing Pin: Annual Ceremony Extraordinary Nurse Nominations INFRASTRUCTURE: ACTIVE NURSING COUNCILS: Nursing Council for Quality & Safety Nursing Informatics Council Nursing Research Program Initiation of Nursing Professional Practice Council – fall 2015 Nurses Week Celebration 2015 2nd Annual KP National Nurses Pinning Ceremony Voice of Nursing Day – Nurses Week 2015 EDUCATION: New Employee Orientation Review KP Nursing Vision, Values, and Professional Practice Model Voice Of Nursing Education (ongoing) Quarterly Communication Forums, UBTs, Charge Nurse Meetings, Nursing Leadership, Committees Value of the Month – Public Affairs (FOCUS, eFOCUS, POST-its) January: Professionalism February: Excellence March: Teamwork April: Patient & Family Centeric May: Professional Practice Model and KP Nursing Vision June: Integrity July: Compassion EVALUATION: HCAHPS PESNWI Baseline Survey Complete: July 2014 PESNWI Resurvey to be performed 4th quarter 2015

National Nursing Pinning Ceremony Kaiser Permanente National Nursing Pinning Ceremony We will be recognizing 44 Registered Nurses from Fontana For excellence in Nursing Care and Professionalism May 6, 2014 1000-1200 Conference Room 2A & 2B – Classic Fontana Medical Center You are cordially invited by Toni Andersen Chief Nursing Executive, FMC & Annie Russell Chief Administrative Officer SCPMG To attend a Ceremony & Celebration for Nurses Week

1st Annual KP National Pinning Ceremony

Daisy Awardees

Nursing Research Program: Program Status Re-designated 2015

The journey continues… These two – three days have been committed by your leadership to provide you time to create your strategic plan for the enculturation of the KP Nursing Strategy: Vision, Values, and Professional Practice Model. A few basic assumptions: You are all here because you want to be You are passionate about your practice This is a dialogue on our practice By the end of our time together you will understand what is expected from NPCS, the region, and from you locally The National Nursing Professional Practice Council will have the over sight on all plans and timelines. The Voice of Nursing The journey continues… Linda Leavell, Executive Director, NPCS; Jonalyn Wallace, Professional Development Consultant, NPCS; Pam Jensen, Sr Project Manager, NPCS Presented by: Melody S. Kulsic, RN, MSN, Project Manager III, Nursing Administration

VON Education: 1.5 hours w/ breakout session Value Activity Compassion Excellence Integrity Patient & Family Centric Professionalism Teamwork Write a poem Write a story that starts with “In the very near future. . . . . . .” Draw a picture that exemplifies the value Write a song for your team to sing Define your value through role play

VON Education Activity: Value - Teamwork

PEWNWI

National Nursing Pin Kaiser Permanente Calling for Awardees Fontana Medical Center 2nd Annual National Nursing Pinning Ceremony To be held during Nurses Week May 2015 You are cordially invited to Submit the Name of an RN to be recognized during Nurses Week 2015 with the KP National Nursing Pin Each Department may submit 1 name Please see attached Recognition Requirements (brochure) Individual must practice with the following values: Professionalism Integrity Compassion Excellence Teamwork Patient Centric Care Please submit to: Melody S. Kulsic x 26016 melody.s.kulsic@kp.org

Results As of Date Active Voice of Nursing Council – meets monthly Robust DAISY Committee – monthly DAISY awards 14 awards Active Nursing Committees: Nursing Council for Quality& Safety Nursing Research Program Nursing Informatics Council Ongoing Education for all Staff Working collaboratively with our Ambulatory Partners in their launch of VOICE OF NURSING Monthly Nursing Value – published by Public Affairs Successful Nurses Week 2014 & planning 2015 National Nursing Pinning Ceremony Voice of Nursing Theme / Day

HCAHPS OVERALL RATE OF CARE : 12 MONTH ROLLING Baseline – December 2013: 78.3 Current - December 2014: 81.7 Nurse Communication: 12 month rolling Baseline – December 2013: 76.8 Current – December 2014: 77.2

What We Have Learned…. This is a DYNAMIC Process Capture each opportunity to share information about VON Integrate VON in every Committee meeting and event Education is ongoing Communication Forums UBTs Charge Nurse Meetings Nursing Leadership Meetings Be creative and utilize local resources Public Affairs Audiovisual Tech – Nursing Videos for Nurses Week – “Voice of Nursing” Utilize the Tool Kit it is a GREAT resource! Share the VISION – model Professional Practice “Lead from where you are”, Marilyn Chow The Future of Nursing is here “KP is the answer to HealthCare in America”, Edward Ellison

What We Need Help With… Continued Communication of VON National, Regional, and Local Survey results on Nursing Pathways 57.5% know about the KP Nursing Vision Annual KP Nursing Seminars Promoting Professional Practice Networking Promoting Advanced Certification Sharing information with non-nursing staff They are the “voice of KP” Education for our Charge Nurses

Q & A