Alex Covelle Rayelene Dougherty Cody Biggar Philosophy: “Provide fair pricing and unparalleled product selection with a commitment to on-time order fulfillment.”

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Presentation transcript:

Alex Covelle Rayelene Dougherty Cody Biggar Philosophy: “Provide fair pricing and unparalleled product selection with a commitment to on-time order fulfillment.”

Overview Founded by Fred Chang in 2001 Company slogan: “Once you know, you Newegg” Newegg = “New beginnings” Internet’s Top 10 Retailers in 2005 Profitable every year since 2001 Launched Office Supplies store Service starts after the product you ordered arrives at your doorstep Online TV Channel Websites dedicated to specific customers

Company Profile One of the largest online computer component retailers in the world. 2.1 billion dollars in revenue in 2008, a 10.5% increase from the previous year. 2,000 employees as of Oct ,000,000 registered customers 1.7 million customer reviews They have just recently branched into the home and office market as well, selling everything from desk chairs to breadmakers. Started a youtube channel in 2006 to provide loyal customers with another means of education and customer service.

SWOT

Awards

#1 Computers/Electronics E-Retailer - ForeSee Results Customer Satisfaction Report (05/2009) #1 in Customer Satisfaction - ACSI survey by University of Michigan and ForeSee Results (02/2009) In Top 5 Online Electronics Retailers - PCMag.com (11/2008) #1 in Response Time and Consistency, #4 in Availability - Gomez.com Business Process Benchmark 10/31/2007 #1 in Top 10 Best Online Shopping Sites for Women-Getting an Early Start on Cyber Monday /21/2007 #13 in Top 100 Inc Companies by Gross Dollars of Growth (2009) #1 Web Site to Buy Computers, tied for 3rd place among e-tailers offering CE products - Consumer Reports (12/2008) Recognition

Sources "Corporate Summary." Newegg.com. Newegg, Inc, Web. 29 Apr "Newegg." Wikipedia. Wikipedia Foundation, Inc, 25 March Web. 29 Apr