Cultural Diversity Based on the example of Thomson Reuters 17th May 2011

THOMSON REUTERS GLOBAL RESOURCES 1.Thomson Reuters 2.Intercultural issues Agenda

THOMSON REUTERS GLOBAL RESOURCES Thomson Reuters – Corporate Purpose We provide intelligent information to the world’s businesses:

THOMSON REUTERS GLOBAL RESOURCES Legal: $3.6bn Westlaw is relied upon by 98% of the world’s major law firms. Legal: $3.6bn Westlaw is relied upon by 98% of the world’s major law firms. Healthcare & Science: $0.83bn Informing healthcare decisions affecting over 150 million lives and used by over 20 million researchers worldwide. Healthcare & Science: $0.83bn Informing healthcare decisions affecting over 150 million lives and used by over 20 million researchers worldwide. Media: $0.37bn Reuters News reaches over one billion people every day. Media: $0.37bn Reuters News reaches over one billion people every day. Tax & Accounting: $1.0bn Checkpoint used by every one of the top 100 U.S. accounting firms. Tax & Accounting: $1.0bn Checkpoint used by every one of the top 100 U.S. accounting firms. Financial: $7.5bn Provides financial applications for over half a million professionals globally. Financial: $7.5bn Provides financial applications for over half a million professionals globally. We have the #1 or #2 position in the markets we serve Our Businesses

THOMSON REUTERS GLOBAL RESOURCES 1Company – 2 Divisions Professional Division Markets Division

THOMSON REUTERS GLOBAL RESOURCES TR Professional Division at a Glance Legal $3.6 billion revenue 2009 Market-leading online legal information in U.S. and Canada Largely based on Novus, TRGR’s original asset Tax & Accounting $1.0 billion revenue 2009 Market-leading U.S. Tax Research Platform Strong international growth potential Health & Science $0.8 billion revenue 2009 Combines U.S. healthcare and international scientific assets U.S. healthcare reform key driver; scientific business truly international

THOMSON REUTERS GLOBAL RESOURCES TR Markets Division at a Glance Sales & Trading $3.6 billion revenue 2009 Delivers the pre- trade, trading and post-trade processing solutions necessary to drive global markets. Investment & Advisory $2.3 billion revenue 2009 Offers differentiated analytics, content and workflow tools that drive decision- making, performance & efficiency in investment mgmt, banking, retail wealth mgmt and Corporations. Enterprise $1.3 billion revenue 2009 Enables automation of trading processes from front to back office, risk and portfolio management systems, and data distribution platforms for financial institutions globally. Media $0.3 billion revenue 2009 Informs the world by providing authoritative news and information to media and business professionals.

THOMSON REUTERS GLOBAL RESOURCES. Largest Provider of Intelligent Information Thomson Reuters is the largest provider of intelligent information to business and professional customers in the world. Generating a total revenue of $13.0bn in True Global Presence We operate in 300 cities in over 100 countries across the world For Professionals, By Professionals Across our business, we have varied and vast expertise, including 14,300 legal experts; 9,300 financial experts; 4,800 tax and accounting experts; 4,500 healthcare and scientific experts and 2,800 seasoned journalists. Strong Brand Named #40 in the BusinessWeek 2009 ranking of the 100 Best Global Brands. Ranked #2 for Financial Data Services in Fortune’s 2010 Most Admired Companies list Competitive Advantage

THOMSON REUTERS GLOBAL RESOURCES TRGR since 2002 Thalwil(2002 – 2005) Zug (2005 – 2009) Baar (as of 06/2009) Over 120 staff (80 expats) Thomson Reuters Global Resources (TRGR)

THOMSON REUTERS GLOBAL RESOURCES 120 Employees – Steady Profile, Few Moves in Q1

THOMSON REUTERS GLOBAL RESOURCES Message of Tom Glocer, CEO Thomson Reuters Diversity is good for business because: – Promotes global thinking (helps to expand business globally) – Fosters innovation (fuel for revenue growth) – Reflects inclusive, welcoming culture (people feel safe to speak-up, contribute their best) – Passion for talent (intelligent information) – Employer of choice Thomson Reuters: Diversity

THOMSON REUTERS GLOBAL RESOURCES Diversity – Local vs Expats – Language barriers – Cultural differences Actions – Let‘s connect – Spousal days – Volunteer day Thomson Reuters Global Resources: Diversity

THOMSON REUTERS GLOBAL RESOURCES Improvement: Ambiance