Keith McClanahan Facility Issues (928) Benchmarking Survey Results and Trends 2014 IAMFA

Bench. mark. ing: The search for industry best practices that lead to superior performance Benchmarking

IAMFA – Prior Conference Feedback  Hot topics: expand hot topics discussion to provide more value  Networking time…  More of it…  Use lunch time for networking – not presentations  Fewer presentations with more time for discussions…“just a few” presentations

IAMFA – Prior Conference Feedback  Provide the final report after the conference  Design the conference to provide maximum value to the attendees  More discussion of report results  Understand reasons for high/low cost variations  Ask people to talk about significant changes

IAMFA – Steering Committee Brent Adams, Library of Congress Jennifer Fragomeni, Exploratorium Kendra Gastright & Steve Hinz, Smithsonian Institution Oren Gray, J. Paul Getty Trust (retired) Patrick Jones, Art Institute of Chicago Guy Larocque, Canadian Museum of Civilization Keith McClanahan, Facility Issues Linda McMillian & Jack Plumb, National Library of Scotland Rich Reinert, Philadelphia Museum of Art Tony Young, Carnegie Museums

IAMFA Steering Committee Major Responsibilities…  Review and adjustment of survey questions for meaningful results  Assistance in identifying new participants  Format and layout of report  Guidance in establishing the Benchmarking Practices and Learning Workshop  Always looking for ways to improve & add value

IAMFA – Schedule

IAMFA Benchmarking Process: 1. Define Benchmarks & Reach Consensus 2. Enroll 3. Gather Data 4. Publish Comparisons

IAMFA Benchmarks 2013 Report 2014 Report

Benchmarking Groups Include…  IFMA’s Utility Council  Museum and Cultural Institutions (IAMFA)  Facility Managers Roundtable (FMRT)  Research Facilities Benchmarking Group (Labs)  Outsource Providers

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmarking Process: 1. Define Benchmarks & Reach Consensus 2. Enroll 3. Gather Data 5. Focus on Those That Appear Better 4. Publish Comparisons

Improved reliability and energy savings

Use of daylighting

Facade reconstruction

Chiller replacement projects

Additional/upgraded emergency generation

Increasing use of temporary space

Increased use of VFDs

Waterless urinals – do not seem to be working wellç

Waterless urinals – do not seem to be working well

Starting to see more use of grey water

IT and Facilities seem more coordinated

Motion sensors on everything …

Upgrades to Maintenance Management Systems and Building Management Systems

Upgraded employee amenities

IAMFA Benchmarking Process: 8. Repeat 1. Define Parameters & Reach Consensus 2. Choose Partners 3. Gather Data 5. Focus on Those That Appear Better 4. Publish Comparisons 6. Implement Ideas 7. Track

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