Building Local Information Support to Ontario Newcomers (BLISON) Building Local Information Support to Ontario Newcomers (BLISON) InformOntario Symposium “High Tech – High Touch” June 20, 2014

Project Objectives Strengthen local collaboration Ensure better use of community information Build sound information management practices Create Learning Materials Based on Local Experience to:

Learning Resources learning.informontario.on.ca

Learning Resources Module 1 Module 2 Knowing Your Community Creating Meaningful & Sustainable Information Resources

Year 3 Learning Objectives Strengthen local collaboration Promote sound Information management Build lasting local partnerships Offer tools to enable IO members to create strategies to:

Cross-sector Benefits Adaptable information resources Knowing available services Up-to-date information

Cross-sector Benefits Filling Gaps in Information & Referral Filling Gaps in Service Delivery

INFORMATION MANAGEMENT 1.Experience and a proven track record 2. Following standards of practice to ensure reliability, consistency and currency 3. Having sufficient, trained and skilled staff responsible for information management COLLABORATION 1.Ongoing information exchange among partners from different sectors 2. Shared decision-making among partners from different sectors 3. Joint investment of staff, skills, time and funds Sustainable Information Management

Lack of knowledge/awareness of good information management practiceLack of knowledge/awareness of good information management practice Disconnect with the Community Information Centres Disconnect with the Community Information Centres Lack of promotion, marketing and communication for community information Lack of promotion, marketing and communication for community information Lack of awareness and knowledge of sound practices Lack of awareness and knowledge of sound practices Piece–mill funding of information resource projects Piece–mill funding of information resource projects Lack of adaptable and flexible information resources Lack of adaptable and flexible information resources Unsustainable individual organizations’ internal resources Unsustainable individual organizations’ internal resources Challenges to Information Management

Lack of knowledge/awareness of good collaboration practiceLack of knowledge/awareness of good collaboration practice Lack of adequate funding leading to competition and territorialism Lack of adequate funding leading to competition and territorialism Lack of resources to be allocated for collaboration and community engagement Lack of resources to be allocated for collaboration and community engagement Lack of mutual education & knowledge flow in communities Lack of mutual education & knowledge flow in communities Lack of participation in a broader service delivery system & planning Lack of participation in a broader service delivery system & planning Lack of community development knowledge/practice Lack of community development knowledge/practice Challenges to Information Management

Building Sound Information Practices Organization’s knowledge/awareness of good information management practices

Assessing information needs Criteria for reliable and trustworthy information Assessing organization’s information management practices Creation of Meaningful Information Resources Building Sound Information Practices Organization’s knowledge/awareness of good information management practices

Building Sound Information Practices Organization’s knowledge/awareness of good collaboration practices

Mapping the landscape Assessing current working relationships Readiness check list Building Sound Information Practices Organization’s knowledge/awareness of good collaboration practices

Building Sound Information Practices Organization’s knowledge/awareness of good collaboration practices Organization’s knowledge/awareness of good information management practices SOUND PARTNERSHIPS SOUND INFORMATION MANAGEMENT Filling gaps in I&R and service delivery

Local information needs determined SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified Resources allocated Ongoing collaborative data collection and analysis SOUND INFORMATION MANAGEMENT Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified Resources allocated Ongoing collaborative data collection and analysis SOUND INFORMATION MANAGEMENT Checklist

Standard 16: Cooperative Relationships With Service Providers -Build an integrated service delivery system -Ensures broader access to community services -Maximizes the use of existing resources -Facilitates access to most appropriate providers Cooperation Standards

Standard 16: Quality Indicators 1. Joint service delivery, e.g., participation in case management 2. Work collaboratively to address issues that have a critical impact in the community 3. Participation in community-wide data collection, analysis and reporting activities Tells us WHAT not HOW? Cooperation Standards

Awareness of the project Shared understanding of the need Shared values and understanding of benefits Shared objectives Shared implementation Shared accountability Shared vision for the future / advocacy SOUND PARTNERSHIPS

Awareness of the project Shared understanding of the need Shared values and understanding of benefits Shared objectives Shared implementation Shared accountability Shared vision for the future / advocacy PARTNERSHIP AGREEMENT

Check In Do the process and the agreement requirement for sustainable community information management make sense in your work?

Check In Do the following proposals make sense for InformOntario? InformOntario to develop Collaboration Standards InformOntario advocacy to ensure information management and collaboration standards across the province

What’s Next? BLISON - Development and testing of the 3 rd Module – Fall 2014 Ongoing engagement of InformOntario members in professional development and advocacy

For information about the Building Local Information Support to Ontario Newcomers Project, contact: Aleksandra Petrovic, Project Coordinator The success of this project is due to the co-creation efforts of project participants, supporters and contributors. Your knowledge and input are valued. Thank You!