PRODUCT FOCUS 4/14/14 – 4/25/14

INTRODUCTION Our Product Focus for the next two weeks is Microsoft Office 365. Office 365 is Microsoft’s most successful version of Office ever. The subscription based service is on a $1.5 billion dollar annual run rate and is poised to grow even further. Office 365 has recently become available on iPad making it virtually ubiquitous across PC’s and tablets. Microsoft makes Office 365 available for corporate users and home users alike with subscription plans reflecting the needs of both customer groups. Microsoft’s intent is to make Office productivity available to you regardless of where you are or what type of device you use. Office 365 takes advantage of the cloud and is Microsoft’s best example of how they continue to evolve into a services and devices company.

PRODUCT FOCUS NOTES Social Media  All social media posts will revolve around Office 365 and it’s many benefits.  Look for a new post each morning for the next two weeks to push our Office 365 focus. Target Audience  Our target audience is any IT Professional seeking information on Office 365 administration or certification.  Our target audience is also any end-user seeking training after a recent migration to the product.

SUPPORTING DOCUMENTS  Apart from providing daily social updates, numerous blog articles to link to, and an external to send to clients, we have also provided you with a variety of supporting documents to use throughout the two week product focus and beyond.  The supporting documents for our Office 365 Product Focus include such things as individual class sheets, a class date sheet, multiple Office 365 case studies, and multiple sheets detailing the technical benefits of Office 365.  The documents are detailed within this presentation.

INTERNAL DOCUMENTS

Office 365 Customer Solution Case Studies  Three separate official case studies from Microsoft  Includes:  Company Overview and Profile  Business Problem  Business Solution  Benefits  These customer solution based case studies offer great information and insight into the type of benefits that companies seek out from Office 365

INTERNAL DOCUMENTS Office 365 ROI Case Study  What does a company gain by moving to Office 365?  Includes:  Company Overview  The Business Challenge  Key Benefits  Cost Areas  Best Practices  Financial Analysis  These ROI case studies offer insight into the financial benefits that companies gain by migrating to Office 365

Office 365: A Day in the Life  Includes:  Overview of how a sales representative would utilize Office 365 applications and services  Directly compares Office 365 and Google Apps  Offers a great understanding of how Office 365 is better suited to enterprise environments than Google Apps  Links take you directly to Office.com for more information of each feature INTERNAL DOCUMENTS

EXTERNAL DOCUMENTS

Office 365 – Technical Benefits  Accessibility  Includes:  Details of Office Web Apps  Office 365 in Windows and Internet Explorer  Accessibility in SharePoint Online  This sheet offers a great understanding of the multitude of ways Office 365 customers can access their applications as part of the service  The Technical Benefit sheets are useful for both prospective Office 365 customers as well as for general AE knowledge

EXTERNAL DOCUMENTS Office 365 – Technical Benefits  Privacy in the Cloud  Includes:  Overview of cloud computing and online data storage  Microsoft’s approach to privacy  Data Use  Data Segregation  Transparency  Access and Security  This sheet addresses privacy concerns that some customers might have around cloud services

EXTERNAL DOCUMENTS Office 365 – Technical Benefits  Security Best Practices  Includes:  Security  Microsoft’s approach to Security  Data Use  Data Segregation  Transparency  Access and Security  Similar to privacy, customers have on-going security concerns when it comes to cloud services and this sheet helps to addresses those.

EXTERNAL DOCUMENTS Office 365 Class Sheet  10968: Designing for Office 365 Infrastructure  Includes:  Course overview / Days of Training / Pricing  Prerequisites  Course Outline

EXTERNAL DOCUMENTS Office 365 Class Sheet  20346: Managing Office 365 Identities and Services  Includes:  Course overview / Days of Training / Pricing  Prerequisites  Course Outline  Certification Information

EXTERNAL DOCUMENTS Office 365 Class Sheet  Office 365 Web Apps and Collaboration for Office 2013  Includes:  Course overview / Days of Training / Pricing  Course Outline

EXTERNAL DOCUMENTS Office 365 Class Sheet  Office 365 Class Summary  Includes:  All Office 365 Course Offerings  Course overview / Days of Training  Certification Information * This sheet is available both with class dates and without

EXTERNAL DOCUMENTS Office 365 Demonstration Session Sheet  Includes:  Demonstration Session Overview  Session Topics  Explanation of how the demonstration sessions work with SATV

EXTERNAL DOCUMENTS Office 365 Benefits InfoGraphic  Includes:  Communicates how Office 365 can scale regardless of the size of the organization  Includes notes and details of different benefits introduced by the product

EXTERNAL DOCUMENTS Office 365 Customer Template  Includes:  Links to recent Office 365 blog articles  Links to available Office 365 training solutions for both IT and end-user  Explanation and links to Office 365 demonstration sessions

QUESTIONS? Please contact your local Marketing Team with any questions pertaining to any of our Product Focus content We also encourage feedback on our Product Focus materials – if there are certain types of content you would like to see more of please communicate that to your local Marketing Team as well.