1 Outlook on the future Andres Vicente Chief Commercial Officer Enterprise Business Unit Vodafone Romania Bucharest, September 24 th 2012

2 Leadership in Romania We thank our customers for rewarding us with their business! Presence in Pharma Market share leader in the business segment Vodafone’s Net Promoter Score (NPS) is the highest on the business market At NPS, Vodafone leads in both network and customer service indicators. We have in our strategic portfolio over 80% from top ten pharmaceutical companies We have in our strategic portfolio over 60% from top ten drug suppliers companies We have in our strategic portfolio over 50% from top ten pharmacies

3 Best Connectivity VPN Solution - Managed MPLS Reliable, fast, simple, and flexible communication solution National coverage Comprehensive QoS & SLA Custom options development – Managed router Internet Broadband Fiber Optic Solution through a dedicated permanent, secure and fast connection The service architecture enables fast upgrades Turnkey solution provided by Vodafone comprehensive QoS & SLA Increased Productivity Mobile Broadband solution Employees more effective with tablet proposition or laptops with Vodafone Mobile Broadband Reduce costs across the business Reduce employee commute time Meet corporate sustainability objectives Vodafone Secure Device Manager solution Securely adopt smart devices (Smartphones and Tablets), from a single, easy to use, portal Allows device inventory/usage monitoring, device configuration, security & policy compliance enforcement security Innovation Mobile advertising solution Advertisers: Big retailers need to advertise promotions Pharmacy chains need to promote their offers to get people at their points of sale Retailers and Pharmacy chains need to make differentiated campaigns Mobile advertising solution Customers: Need to find relevant information about the place where they are Need to feel secure and protect Need to know somebody cares about them Our expertise

4 Health ecosystem: Multiple agents and multiple processes Health ecosystem is changing focus: patient at the center of the system

5 M- Health by Vodafone Group THE CHALLENGE: Location of people who suffer from the Alzheimer’s disease THE CHALLENGE: Allows to check updated information about gluten free products

6 M- Health by Vodafone Group THE CHALLENGE: Accessing the information of medicines THE CHALLENGE: Monitoring and self-control to patients with migraine.

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