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USCIS Mission Secure America’s promise as a nation of immigrants provide accurate, useful information to customers grant immigration benefits promote an awareness of citizenship ensure the integrity of our immigration system 2 USCIS Director Leon Rodriguez

USCIS Overview USCIS has 84 field offices in the United States. We administer the Immigration and Nationality Act within the United States. USCIS employees have no arrest authority. We are the only customer service agency within DHS. 3

Provide Information to Customers USCIS sees 9,500 customers to answer questions, provide forms & resolve problems USCIS’ toll-free call center takes 44,000 calls receives 250,000 “hits” 4

Grant Immigration Benefits USCIS conducts interviews for green cards, citizenship, and other immigration benefits USCIS welcomes 3,200 new citizens and 2,400 new permanent residents Five Service Centers decide cases where a face-to-face interview is not required 5

Promote Awareness of Citizenship 6 USCIS produces educational materials and hosts hundreds of outreach events each year to help immigrants assimilate and prepare for U.S. citizenship Civics Flash Cards Quick Civics Lessons

Ensure Integrity of Immigration System USCIS conducts 148,000 national security background checks 129 Application Support Centers perform 15,000 fingerprint checks 7

USCIS Website 8

Citizenship Resource Center 9

Citizenship Resource Center 10

Citizenship Resource Center 11

Citizenship Resource Center 12

Citizenship Resource Center 13

Citizenship Resource Center 14

Citizenship Resource Center 15

Citizenship Resource Center 16

Citizenship Resource Center 17

Citizenship Corners 18 Mid-Valley Regional Library, Los Angeles Hyde Park Branch Library, Los Angeles

Citizenship on the Web 19

Naturalization Ceremonies 20 Seattle Public Library Bothell Public Library Multnomah County Library Library of Congress

21 Multilingual Resources

22 Avoid Scams Resource Center

23 History and Genealogy

24 National and Local Outreach

25 Office of Immigration Statistics

What we can offer you… Tailored immigration training for librarians Materials to support a “Citizenship Corner” in your library Joint public events at local libraries Dissemination of public education materials 26

Contacts Locate your local community relations officer at: 27