I intelliTrac. Login Exit intelliTrac New Customer Edit Customer New Ticket View Ticket CalendarLogout intelliTrac.

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Presentation transcript:

i intelliTrac

Login Exit intelliTrac

New Customer Edit Customer New Ticket View Ticket CalendarLogout intelliTrac

NameABC Enterprises Contact PersonDEF XYZ Phone (cell) Phone (home)N.A. Phone (Office) Address123, Abc ln., # 130, city, TX Type o Business o Indiviual intelliTrac New Customer Save Main Menu Create Ticket

intelliTrac Customer Name Contact Person Contact Number Problem Scope Service Date / Time Problem Description Hardware / Software required Payment Rate o Fixed o Hourly New Ticket Main Menu Set Alarm Cancel Reset

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeComputer doesn’t turn on. Service Date / Time12/12/201212:12 PM Problem Description Lq 525e, Computer was heating up a lot and now it’s not turning on. Hardware / Software required System fan and CPU. Payment Rate$50.00 Fixed o Hourly New Ticket Main Menu Set Alarm Cancel Reset

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeCome and troubleshoot. Service Date / Time12/12/201212:12 PM Problem Description Xp 525e Laptop not turning on. Hardware / Software required Power adapter Battery pack. Distance from Off.12 miles Payment Rate$50.00 o Fixed o Hourly New Ticket Cancel Set Alarm Cancel Reset Date Time ClearOK

i intelliTrac

Customer NameABC Enterprises Date: 12/12/2012Time: 12:12 PM Remind AgainReschedule Service Call in 30 minutes 11:42 PM OK

intelliTrac Login Exit Username Password LoginBack

Customer NameABC Enterprises Date: 12/12/2012Time: 12:12 PM Remind me again in o 5 min o 10 min o 15 min 11:42 AM Back

Customer NameABC Enterprises Reschedule DateDate:Time: OKBack 11:42 PM

Customer NameABC Enterprises Date: 12/12/2012Time: 12:12 PM Time to leave for the ticket OKReschedule 12:12 PM After 30 minutes

Customer NameABC Enterprises 123, Abc ln., # 130, city, TX Time to leave for the ticket YESGPSNO 12:12 PM

Please enter your Current Location House / Block # Street name CityState GPSBack 12:12 PM

ABC Enterprises

Please click intelliTrac icon when you reach ABC Enterprises, which is 12 miles away from here and 39 minutes is the total trip time GPSOK 12:12 PM

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeComputer doesn’t turn on. Service Date / Time12/12/201212:12 PM Problem Description Lq 525e, Computer was heating up a lot and now it’s not turning on. Hardware / Software required System fan and CPU. Payment Rate$50.00 Fixed o Hourly Current Ticket Main Menu OK Cancel Arrived

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeComputer doesn’t turn on. NOTESStop Service Time Current Ticket Main Menu Set Alarm Cancel

intelliTrac ABC Enterprises Mr. DEF XYZ Initial Complaint: Computer doesn’t turn on. Date: 12/12/2012Time: 12:12 PM Lq 525e, Computer was heating up a lot and wasn’t turning on. We replaced System fan and CPU. $50.00 Fixed Technician: MASAKSSBB (#001122) Summary Main Menu Cancel Sign

intelliTrac Current Ticket Set Alarm Cancel Take a photo Back

Customer Signature Technician Signature SaveBack intelliTrac Current Ticket

ABC Enterprises Mr. DEF XYZ Initial Complaint: Computer doesn’t turn on. Date: 12/12/2012Time: 12:12 PM Lq 525e, Computer was heating up a lot and wasn’t turning on. We replaced System fan and CPU. $50.00 Fixed Technician: MASAKSSBB (#001122)  Customer  Technician  Manager SendAddBack intelliTrac Summary

intelliTrac Sent Logout Main Menu

i intelliTrac SaveBack

i intelliTrac SavedBack Another

December 2012 MondayTuesdayWednesdayThursdayFriday ABC noon Calendar OutlineBack

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeComputer doesn’t turn on. Service Date / Time12/12/201212:12 PM Problem Description Lq 525e, Computer was heating up a lot and now it’s not turning on. Hardware / Software required System fan and CPU. Payment Rate$50.00 Fixed o Hourly Ticket Details Main Menu Set Alarm Reset Back

DecTicket Information Start Time End Time ABC Enterprises – Fan / Heating issue12.12N.A Calendar Main Menu Set Alarm Reset Back

intelliTrac Add Set Alarm Cancel Take a photo Back

i intelliTrac SaveBack

i intelliTrac SavedBack

i intelliTrac SavedBack SaveBack

intelliTrac Customer NameABC Enterprises Contact PersonDEF XYZ Contact Number Problem ScopeCome and troubleshoot. Service Date / Time12/12/201212:12 PM Problem Description Xp 525e Laptop not turning on. Hardware / Software required Power adapter Battery pack. Distance from Off.12 miles Payment Rate$50.00 o Fixed o Hourly New Ticket Cancel Set Alarm Cancel Reset Date 12/12/12 Time 11:00 AM ClearOK