E-Procurement: The Panama experience World Bank Fiduciary Forum, Washington D.C., USA March, 2010

E-Procurement Evolution

Before PanamaCompra * Costly and slow processes * Bidding docs for sale * Biz Opps all over the place * Bids published in newspapers * Contracts are not public * Secrecy on Budgeted Estimate PanamaCompra Today * Purchasing more efficient * Over U3.1 billion in purchases * PanamaCompra, country´s portal * e-Catalog Transparency All procurement info readily accesible Strategic Plan for Public Procurement PanamaCompra benefits consolidation and total procurement modernization 1. More technology 2. Standard docs/processes 3. Leveraging the market 4. Training 5. Purchasing plan 6. Follow-up and Monitoring Final objective: Align institutions´s purchases to Government Budget

What is PanamaCompra? PanamaCompra is a meeting point between buyers and sellers, or communities of buyers and sellers, in which they can do business using integrated global software solutions on line. Buyers Reduce transaction costs Reduce processing time Find new suppliers Reduce inventories MANY suppliers ONE buyer Model B2B Suppliers Reduce transaction costs Reduce processing time Find new clients Provide better service to existing clients MANY suppliers MANY buyers Marketplace

PanamaCompra V1 1. Find business opportunities by clicking on the category that interests you

2. Follow all public acts from beginning to end PanamaCompra V1

Search through Google Just placing a single word in the search box will bring up all the related acts. 3. Use of GOOGLE Search Engine or Advanced Search

Advanced Search 4. Advanced search by selecting parameters that allow more specific searches

Details of the Purchase 5. The system shows information on the details of the act, reference price, time, date and place for presentation of the offer, tender documents and other documents the entity may consider necessary.

Using the e-catalog

Traditional Selection Procedure vs Buying from the catalog Buyer Supplier Call for Tender Time = 25 days Physical Delivery, Invoice and Payment Delivery of Proposals Review and Evaluation of Proposals Notice of Award to Supplier Questions and Answers Requires a Specific Acquisition FRAMEWORK CONTRACT Buyer Orden de Compra Orden de Compra Orden de Compra Purchase Order Supplier Time = 2 days Physical Delivery, Invoice and Payment Acquisitions

PanamaCompra V2.0: the new era BUYERS PUBLIC ACCESS SUPPLIERS

Suppliers Register as a Supplier What it is? How to participate? Courses and Training Schedule and statistics, training Access for Registered Users User name Password Forgot your password Enter

Registry of Proponents The system shall notify the supplier automatically every time that any buyer uploads unto the website a public act requiring any of the goods or services for which it is registered

Search for Business Opportunities History Attached Files Number Forum

Supplier Desktop

Buyer Desktop

Help Desk Legal Assistance Manuals and Users Guides Training Support Model Account Executives

PanamaCompra in numbers USD3.1 billion in purchases 280,000 public acts 16,291 registered suppliers 5,130 registered buyers USD153 million purchased through the electronic catalog 50,000 products in the electronic catalog.

Transparency + Efficiency + Savings + Citizen Oversight Functions of e-GP put into production throughout the project PanamaCompra v2 PanamaCompra E-Commerce Modernization of the technological platform Search Engine Registration of Proponents Electronic Signature Offers through the Internet Electronic Documents Electronic Messaging Integration with other Public Management Systems Electronic payments Purchase Orders Electronic Catalogs Business Intelligence Contract Management

Eldis Iván Sánchez Tuñón Director General de Contrataciones Públicas REPUBLIC OF PANAMA Tel. (507) | Questions ?