1 PRESENTING WITH PIZZAZZ BY FANNIE M. SMITH 40 TH AMBTS AUGUST 6-7, 2009 GRAND RAPIDS, MI

2 PRESENTING WITH PIZZAZZ OBJECTIVES Enhance your ability to communicate with confidence Enhance your ability to communicate with confidence Share tips and secrets for powering up your presentations Share tips and secrets for powering up your presentations Share and demonstrate energizing icebreakers Share and demonstrate energizing icebreakers Provide techniques to use in becoming a polished speaker Provide techniques to use in becoming a polished speaker

3 PRESENTING WITH PIZZAZZ What is communication?

4 PRESENTING WITH PIZZAZZ What is the heart of Communication?

5 PRESENTING WITH PIZZAZZ Listening requires mental and physical activity Listening requires mental and physical activity We spend 80 percent of each day listening We spend 80 percent of each day listening Listening is our most frequent used communication skill Listening is our most frequent used communication skill Research shows that 40 percent of your professional salary is earned by listening. Research shows that 40 percent of your professional salary is earned by listening.

6 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ Listening Exercise Listening Exercise The Cash Register Story The Cash Register Story

7 PRESENTING WITH PIZZAZZ Organize using the “Three Tell ‘Ems” The Opening Tell ‘Em What You’re Gonna’ Tell ‘Em The Opening Tell ‘Em What You’re Gonna’ Tell ‘Em The Body Tell ‘Em The Body Tell ‘Em The Closing Tell ‘Em What You’ve Told ‘Em The Closing Tell ‘Em What You’ve Told ‘Em

8 PRESENTING WITH PIZZAZZ Provide a Road Map First (Main idea #1) First (Main idea #1) Secondly (Main idea #2) Secondly (Main idea #2) Thirdly (Main idea #3) Thirdly (Main idea #3)

9 PRESENTING WITH PIZZAZZ Tell Them Why They Should Care (WII-FM) What’s What’s In In It It For For Me Me

10 PRESENTING WITH PIZZAZZ Speak on Purpose Reveal the four critical secrets to...” Reveal the four critical secrets to...” “Prove to you...” “Prove to you...” “Show you the three advantages of...” “Show you the three advantages of...” “Introduce you to...” “Introduce you to...” “Give you a guided tour of...” “Give you a guided tour of...” “Share with you three proven strategies for...” “Share with you three proven strategies for...” “Provide you the four key ingredients for...” “Provide you the four key ingredients for...”

11 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ Use Their Names Examples Examples Do Not Embarrass Anyone Do Not Embarrass Anyone

12 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ Increase the “You Factor” “ You” is one of the top five selling words “ You” is one of the top five selling words Listener’s ears perk up with “You or Your” Listener’s ears perk up with “You or Your”

13 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ It’s Not What You Say, It’s How You Say It! _______per cent of your message comes from tone, inflection and facial expressions _______per cent of your message comes from tone, inflection and facial expressions _______per cent of your message comes from your actual words account _______per cent of your message comes from your actual words account

14 PRESENTING WITH PIZZAZZ Make Your Point As Simple as Pie 1. State your point. - “My first point is...” 2. Illustrate your point. - “For example...” - “Allow me to demonstrate...”, - “ Let me share a story with you...” - “ Let me share a story with you...” - “Here’s a picture...” - “Here’s a picture...” 3. Emphasize the importance to the listeners. - “Here’s how this impacts... “

15 PRESENTING WITH PIZZAZZ Ice Breakers and Energizers Used to Introduce a Meeting Used to Introduce a Meeting Energizers used at different points of an event Energizers used at different points of an event Sample Ice Breakers/Energizers Sample Ice Breakers/Energizers

16 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ End With A Bang Not a Whimper Recommendation Recommendation Challenge Challenge Prediction Prediction A Simple Parting Thought or Quote A Simple Parting Thought or Quote

17 PRESENTING WITH PIZZAZZ The Presenter’s Compass Checkpoint 1. Make Reservations Checkpoint 1. Make Reservations Checkpoint 2. Check Your Itinerary Checkpoint 2. Check Your Itinerary Checkpoint 3. Stand and Deliver Checkpoint 3. Stand and Deliver Checkpoint 4. Watch out for Turbulence Checkpoint 4. Watch out for Turbulence Checkpoint 5. Prepare for Landing Checkpoint 5. Prepare for Landing

18 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ Six Secrets to Spice Things Up and Not Be Boring Tip #1 – Stories Tip #1 – Stories Tip #2 – Quotations Tip #2 – Quotations Tip #3 – Jokes Tip #3 – Jokes Tip #4 – Startling facts Tip #4 – Startling facts Tip #5 - Rhetorical questions Tip #5 - Rhetorical questions Tip #6 - Definitions Tip #6 - Definitions

19 PRESENTING WITH PIZZAZZ Six Tricks to Eliminate Ums, Ahs, and You Know from Your Presentation Practice your presentations out loud Practice your presentations out loud Record your practice presentation and real presentation Record your practice presentation and real presentation Try to catch the start of “um and “ah Try to catch the start of “um and “ah Keep a glass or water handy Keep a glass or water handy Increase your eye contact Increase your eye contact Get a “presentation buddy” Get a “presentation buddy”

20 PRESENTING WITH PIZZAZZ Seven Proven Ways To Polish Your Delivery Tip #1 – Dress for Success Tip #1 – Dress for Success Tip #2 - Smile Tip #2 - Smile Tip #3 – Stand Proudly Tip #3 – Stand Proudly Tip#4 – Gesture Tip#4 – Gesture Tip #5 – Make Eye Contact Tip #5 – Make Eye Contact Tip #6 – Put Some Fire In Your Voice Tip #6 – Put Some Fire In Your Voice Tip #7 – Speak with E-N-T-H-U-S-I-A- M! Tip #7 – Speak with E-N-T-H-U-S-I-A- M!

21 PRESENTING WITH PIZZAZZ PRESENTING WITH PIZZAZZ Ten Sure-Fire Ways to Eliminate Presentation Anxiety Tip #1 – It’s Good To Be Nervous Tip #1 – It’s Good To Be Nervous Tip #2 – Don’t’ Try To Be Perfect Tip #2 – Don’t’ Try To Be Perfect Tip #3 – Visualize Your Success Tip #3 – Visualize Your Success Tip #4 – Arrive At Least An Hour Early Tip #4 – Arrive At Least An Hour Early Tip #5 – Don’t Tell Others That You Are Nervous Tip #5 – Don’t Tell Others That You Are Nervous

22 PRESENTING WITH PIZAZZ PRESENTING WITH PIZAZZ Ten Sure-Fire Ways To Eliminate Presentation Anxiety cont’d Tip #6 Avoid Caffeinated and Alcoholic Drinks Tip #6 Avoid Caffeinated and Alcoholic Drinks Tip #7 Breathe Tip #7 Breathe Tip #8 Pause and Sip Tip #8 Pause and Sip Tip #9 Make Eye Contact Tip #9 Make Eye Contact Tip #10 Practice, Practice, Practice Tip #10 Practice, Practice, Practice

23 PRESENTING WITH PIZZAZZ References Speaking Out, Cynthia Small Speaking Out, Cynthia Small Ice Breakers and Teambuilding Exercises Ice Breakers and Teambuilding Exercises by Gregory Smith Death by PowerPoint by David 23Greenberg Death by PowerPoint by David 23Greenberg 36 Teambuilding Games by David Greenberg 36 Teambuilding Games by David Greenberg