1. Communications

2. Two Types of Communication
Interpersonal Communication – involves two or more people in some king of person-to-person exchange
Mass Communication – involves communicating to huge audiences usually through mass media such as magazines, radio, television or newspaper.

3. Verbal Communication Skills –
Tone
Volume
Word Choice
Speed

4. Six C’s of Effective Communication
Clear: Ensure that the information is presented clearly
Concise: Be concise, do not lose the message by being long winded
Correct: Be accurate, avoid giving misleading information
Complete: Give all the information and not just part of it
Courteous: Be polite and non-threatening, avoid conflict
Constructive: Be positive, avoid being critical and negative

5. Non-verbal Communication Skills Communication other than the spoken language including distance, eye contact, facial expressions, voice, posture, gestures.
Distance
– Space between your body and another person.
Eye Contact
Negative Non-Verbal Communication: Looking down, up in the air or away says you lack confidence or interest.
Maintaining eye contact shows sincerity and confidence 

6. Non-Verbal Communication
Facial Expressions
Negative: Frown, Raised Eyebrows, Yawn
Gestures:
Positive: Open, natural and smooth
Negative: Closed, rigid, folding arms

7. Steps to Successful Public Speaking
STEP #1. Reduce Stress
Anxiety is a good thing
Focus on the message, not on being nervous
Visualize your success
Know your subject
Practice
Breathe
Involve your audience
Make eye contact with someone who has a pleasant face

8. Steps to Successful Public Speaking
STEP #2. Audience Analysis
Who – who is your audience
Purpose – What is the purpose of the speck?
What important to the group?
Why me?
Age
When
Where
Room set-up
Agenda

9. Writing the Speech
1. Define your purpose & goals – what do I hope to accomplish?
I want the audience to understand the …..
2. Brainstorm Ideas
Select a topic
Make a list of as many relevant topics as possible, narrow it down
Example – cowboys, guns, horses, pay, cattle drives, spending habits
3. Organize main points – make only one to four main points
a. Provide information that supports the main idea
4. Expand on main points

10. Writing the Speech 5. Create an opening
Ask a question – “Did you know that one out of every five…”
State a fact or statistic – “66% of all dogs spend their time…”
Use a quote that is related and proper to the audience or occasion
Make a challenge statement – “you too can be a millionaire by…”
State a news fact – seek current news related to your topic/audience
Tell an appropriate joke. Be very careful!!! Avoid sex, racial, religious or political humor.
6. Optional – Get the audience involved!
Use a game
Raising hand to questions
Answering questions
Standing up

11. Writing the Speech
7. Create a conclusion – Find a way to wrap up your speech
Restate a few facts
Make a final point
Challenging statement
Tell a joke to drive the speech home