‘Getting Chartered Status’ in Banking 27 th June 2012 Lorcan Seery Graduate Resourcing Manager Santander UK UK

2  Overview of Santander UK and its quest for Early in Career excellence  Explain what Chartered Status means; especially within the banking sector….  Some examples of chartered status within the banking arena  How we incorporate chartered status within Santander UK  Benefits of chartered status for organisations  Any questions? Aims for this session…..

3 Business Goals Retain and attract the right people Enable our people to do their best work Focus people to do the right things We need EiC populations that will provide a pipeline of future talent & potential across the Bank, supporting our aim to Build a better Bank through coordinated People, Talent & Resourcing strategies Why San UK needs to focus on Early in Career (EiC) talent acquisition

4 What does Chartered Status mean in Banking? Being chartered is generally the gold standard for professionals working in certain sectors; recognised and supported by major financial organisations across the globe. Examples of chartered status within organisations:- CIOBS - Chartered Institute of Bankers ACCA - Association Of Chartered Certified Accountants CIPD – Chartered Institute of Personnel and Development CIMA – Chartered Institute of Management and Accounting ICAEW (ACA) – Institute of Chartered Accountants in England and Wales CIM – Chartered Institute of Marketing The chartered title is an internationally recognised professional designation indicating the highest standards of ethical and professional conduct, up-to-date technical expertise and the capabilities/competence of a qualified professional.

5 Chartered Institute of Bankers qualification Chartered Banker is the gold standard for professionals working in the banking sector. Chartered Banker gives you a world class qualification that helps you to achieve and maintain standards of excellence and professionalism expected by clients and employers. Chartered Banker is a practical, professional programme that combines theory and practice:- Provide extensive, detailed and critical knowledge and understanding of the banking sector Develop your skills and abilities to make professional judgements and informed decisions in work situations. A Chartered Banker has demonstrated and continues to demonstrate standards of professional excellence continually develops their skills and knowledge; and complies with the Chartered Banker Institute's Code of Professional Conduct. Our UK Banking Director Steve Pateman is on the board of CIOBS.

6 PROGRAMME RECOGNITION – SANTANDER SCHOOL LEAVER PROGRAMME (FLYING START)  First Stock Market Challenge Event in N. Ireland – promoting the programme Winning team with School Leaver. Santander promotes careers to Schools Belfast Telegraph Abbey speak to American Bank Chiefs about School Leavers Programme at USNI Investment Conference FT Advisor New Industry Appointment - FSSC UK appointed Bernadette Brown from Santander to the board Whitehall 17 November 2009 NI Employment Minister welcomes Bernadette Brown from Santander chairing NI Future Skills Action Group for financial services

7 Chartered Accountancy……… - Santander members of staff can become qualified chartered accountants; who usually complete a minimum of three years in-depth training including practical experience - They have to commit to continuing professional development training every year to keep their knowledge and skills up-to-date - They are bound by our Code of Ethics and are subject to the relevant disciplinary procedures - Most companies usually sponsor individuals to gain full accreditation. - Most of our Finance graduates receive both financial and study support to undertake the accountancy qualifications.

8 Other Chartered Qualifications…. CIPD (Chartered Institute of Personnel & Development) This is a professional association for human resource management professionals.human resource management Membership Status - Awarded on request to graduate members who have three years' relevant managerial experience. Or a non- graduate member assessed against the professional standards after five years' relevant experience. The CIPD’s research covers all aspects of working life, from recruitment to employment law, and work-life balance to productivity. Fellowship Status - An upgrade from Chartered MCIPD, applicants must have at least 10 years relevant experience. Most of our HR Staff receive support for CIPD membership.

9 Chartered Status Flying Start Programme (CIOBS etc) BAU Roles (Accountancy / HR etc) Graduates / Leadership Development Programme Chartered Status EiC / BAU Santander UK LDP/Graduates May be able to embark on Professional quals Ie CIOBS etc/CI Marketing etc Flying Start Programme May be able to embark on Professional quals Ie CIOBS etc BAU Role May be able to embark on Professional quals Ie ACCA/ACA/ICAEW/CIPD

10 Benefits of Chartered Banking Status. These 2011 surveys posted very positive results from a recent You Gov survey which suggested that having chartered status brought with it many business benefits and key ROI. This was due to the overwhelming value bank customers saw in chartered Banker status.

11 Benefits for Chartered Status within Santander UK  Can assist employee attraction, engagement and retention  Enables increased competence of individuals of Santander UK  Forges effective networking opportunities for individuals  Can provide people with additional credibility and given we are a retail bank – essential  Can help our people feel like a banker and not a service manager etc  Helps us create quality Banking professionals of the future  Ensures full compliance to adhere to regulatory requirements  Modern qualification can be flexed to meet evolving needs of the business  e.g.: We can offer Professional Diploma during 1 year

12 Any questions?