Internet2, CENIC and Merit: Partnering to Deliver Cloud Services to California

Internet2 NET+ Services l Cost savings l Scale of a national organization – Internet2 and all the regional partner participants l Custom business models, not standard discounts l Vetted, Pre-negotiated services l Internet2 Members sponsor services l Rigorous testing l Advisory boards l Easy to access and administer l Federated services

Internet2 NET+ Services

Functional Assessment Review features and functionality Tune service for research and education community Technical Integration Network: determine optimal connection and optimize service to use the Internet2 R&E network Identity: InCommon integration Security and Compliance Security assessment: Cloud Controls Matrix FERPA, HIPAA, privacy, data handling Accessibility [ 4 ] NET+ Service Validation Components Business Legal: customized agreement using NET+ community contract templates Business model Define pricing and value proposition Deployment Documentation Use cases Support model

Domains of Service Offerings l Five areas of Cloud Services l Commercial and Community developed and run services l Some services use others for delivery l All are via the R&E networks

Internet2 Service Lines l Trust and Identity l eduroam l Infrastructure, Platform Security l CrashPlanPro e, Box l Software as a Service l MeritMail, MeritList Manager l Video, Voice and Collaboration l FuzeBox, BlueJeans l Digital Content for Research and Education l Under Development in Service Validation

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Merit Network

Purpose: To strengthen our members through collaboration, innovation, information technology and member service. Mission: Merit serves the research, education and public sector communities as a trusted and valued partner. Merit advances member success, research, economic development, collaboration, and professional development by leveraging its network infrastructure, expertise and the value of its member communities.

Values Community We exist for the benefit of our members and are dedicated to their success. We seek to do what is important and has unique value. We believe that community is built through partnership, cooperation and collaboration. Integrity We are truthful and trustworthy. We communicate openly and effectively among ourselves and with our members. We act in the best interest of our members. People Our staff is our most powerful asset. We trust each other, help each other and hold each other accountable. We support each other as we strive to be the best that we can. Innovation We implement creative solutions to problems large and small for our members and for ourselves. We are adaptable and embrace change. We take appropriate risks to move ourselves and our members forward. Excellence We strive to be the best at all we do. We continuously improve both as individuals and as a team. Every shortfall is an opportunity to learn and improve.

Merit Organization President & CEO (Welch) VP, Finance and Administration (Smith) Controller (Micheli) Business Operations (Vacant) Information Management (Nielsen) VP, Engineering & Operations (Stovall) Merit Support Center (Milliken) Network Engineering (Milliken) Information Technology (Buss) Architecture & Strategy (Duncan) VP, Member Outreach & Engagement (Downing) Member Outreach (Russell) Marketing & Communications (Vacant) Product Management (Dennis) Service Sales (Bewersdorff) Research & Cyber Range (Adams)

Ordering l You contact Merit l Merit answers questions and provides Order Document l You send completed form to Merit l Merit sends you quote with service level and term l Internet2 connects you with Service Provider to start provisioning/implementation

Support l Billing support provided by Internet2 l 1 st and 2 nd Level support provided by you l 3 rd Level support provided by Service Provider l Network Issues: CENIC l Merit’s 24/7 Member Support Center can link you to Internet2 and the Service Provider

FAQ Q: Can any CENIC Member subscribe to any service? A: Services will indicate if for some reason they are limited to a certain population (K-12, higher edu, etc) Q: Can a CENIC school sponsor a service? A: If you are an Internet2 school, yes. Send to If you are a CENIC school and not Internet2, contact Merit at with your suggestion Q: Do we pay the same as all other subscribers? A: Yes, MERIT and CENIC members pay the same discounted regional participant price.

Contact Merit l l Voice: l Web: