On-line Business Listing Application The OBL System September 12, 2011

Implementation  Designed & deployed 2000/2001  Intelligent Information Systems (now Farragut)

 Existing Users Web Login  New Accounts  CPA Access

Passwords

Listing Extension Business Existence

Owner/Business Information

Supplies & CIP

Add/Edit Schedules

Add a New Schedule

Add Leased Property Add Leasehold Improvements

Add North Carolina Counties

Review Listing

Contact & Affirmation

Confirmation

Processing Leaseholds If no Leasehold Improvements exist, the submission through the online listing program will automatically make the account ready for billing. When Leasehold Improvements exist, the account requires manual processing by staff to link the property to a schedule.

Reception & Usage  21% of accounts list through OBL – 6,526  49% of extensions granted online – 4,807  Estimated labor savings equal to 1.5 full time employees (with benefits)  Average growth in usage is 2% annually  New CPA Profile concept added for 2011 to address concerns of tax professionals

CPA Profile Signon

Create CPA Profile

CPA Profile Approval

Confirmation

CPA Signon

View Linked Business Accounts

Search & Link Business Accounts * Search by Situs option to be added prior to deployment *

Request Extensions & Change Account Passwords

Late Extension Request

Staff Maintenance

History of Changes

Questions Gwen Nicholson, Appraisal Collection Manager Susan Campen, Systems & Training Administrator Marcus Kinrade, Revenue Director