Medication Use Crisis Conference Sponsored by The VA Medication Reconciliation Initiative In conjunction with Multiple Program Offices, DoD and Indian.

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Presentation transcript:

Medication Use Crisis Conference Sponsored by The VA Medication Reconciliation Initiative In conjunction with Multiple Program Offices, DoD and Indian Health Service My HealtheVet Personal Health Record (PHR) Tools to Assist Patients and Caregivers in Managing Medications Kathleen Painter RN, MSN

VETERANS ADMINISTRATION PATIENT CARE SERVICES Overview of Topics 1 My HealtheVet PHR Medication Management Pharmacy Research Health Healthy Living Center o Medication(s): Play It Safe Get Care Secure Messaging (SM) VA Blue Button Veteran Stories

VETERANS ADMINISTRATION PATIENT CARE SERVICES The Changing Point of Care 2

VETERANS ADMINISTRATION PATIENT CARE SERVICES My HealtheVet Vision 3 Knowledgeable patients are better able to make informed health care choices, stay healthy and seek services when they need them. Inform Engage Activate

VETERANS ADMINISTRATION PATIENT CARE SERVICES Why PHRs? 4 More comprehensive records Access to trusted health information Convenient electronic services Patient engagement and activation Patient safety Self-management and self-care Medication reconciliation Wellness reminders Decision support Enhanced communication Patient and provider partnerships PHRs

VETERANS ADMINISTRATION PATIENT CARE SERVICES My HealtheVet Features Available Today! 5 Self-entered health information: Personal information (contacts, providers, insurance, etc.) Personal, family and military health history HealtheLogs (blood sugar, blood pressure, weight, etc.) Medications (over-the-counter drugs, herbals, etc.) Allergies, immunizations and medical events Food and activity journals Online VA prescription refills and VA prescription history My Complete Medications List (printable summary) Health calendar Trusted health education information and online courses Mental health screening tools Mental health resources (including online courses) Secure Messaging (SM) with VA health care teams VA Blue Button: Download My Data VA Wellness Reminders VA Appointments (appointments list, calendar and reminders) VA Allergies, VA Chemistry/Hematology Lab Test Results Department of Defense (DoD) Military Service Information

VETERANS ADMINISTRATION PATIENT CARE SERVICES My HealtheVet Statistics 6 3-Tier Access Model: Visitors Registrants In-Person Authenticated (IPA) Through March 2012: More than 65 million visits Over 1.7 million registered users (76% are VA patients) More than 620,000 users have an authenticated account (IPA) Over 29 million VA Rx refills since August 2005 More than 440,000 unique VA Blue Button users More than 203,000 VA patients opted-in to Secure Messaging

VETERANS ADMINISTRATION PATIENT CARE SERVICES 7 VA prescription refills VA prescription refill history Self-entered medication(s), herbals, over-the-counters (OTCs) and supplements VA Medications List* My Complete Medications List (VA and self-entered)* Over 29 million VA prescription refill requests since launched in August Encouraging VA patients to play an active role in the medication reconciliation process. *requires authenticated account My HealtheVet Pharmacy

VETERANS ADMINISTRATION PATIENT CARE SERVICES 8 My HealtheVet Research Health Healthy Living Centers Medication(s): Play It Safe Disease and Condition Centers Mental Health Resources Medical Libraries Service Related Conditions MedlinePlus® Veterans Health Library My HealtheVet Learning Center In the Spotlight: Monthly feature articles on topics of interest to Veterans, families and caregivers

VETERANS ADMINISTRATION PATIENT CARE SERVICES My HealtheVet Get Care 9 Caregivers Treatment Facilities My Coverage Health Calendar To-Do List Customizable calendar VA Appointments* Wellness Reminders* *requires authenticated account

VETERANS ADMINISTRATION PATIENT CARE SERVICES 10 My HealtheVet Secure Messaging* *requires authenticated account eHealth Clinical Service for non-urgent communication with patient’s VA health care team Veterans can request appointments, prescription renewals, ask health and/or administrative questions, etc.

VETERANS ADMINISTRATION PATIENT CARE SERVICES VA Blue Button 11 Improve quality and accessibility Foster consumer empowerment and meaningful use Enhance patient safety and improve co-managed care Support open government Partner with industry innovators

VETERANS ADMINISTRATION PATIENT CARE SERVICES 12 VA Blue Button

VETERANS ADMINISTRATION PATIENT CARE SERVICES My HealtheVet Benefits 13 Access to information Access to benefits Increased satisfaction Increased care coordination “I feel more in control and aware of my choices.”

VETERANS ADMINISTRATION PATIENT CARE SERVICES Veteran Stories How they use My HealtheVet to manage their medication(s) Kathleen Charters, Navy (Ret.) Sandra O’Konek, Air Force (Ret.) Carl Phelps, Marines and Army (Ret.) John Scott, Air Force (Veteran) 14

VETERANS ADMINISTRATION PATIENT CARE SERVICES Contact Information 15 National My HealtheVet portal My HealtheVet product website vaww.va.gov/MyHealtheVet/ National My HealtheVet portal My HealtheVet product website vaww.va.gov/MyHealtheVet/

VETERANS ADMINISTRATION PATIENT CARE SERVICES Please use the Q&A Function on Live Meeting OR 16 Questions?