Copyright © 2000. Hay Acquisition Company I, Inc. All rights reserved. 0112-9515-HAYG Generic 1 EMOTIONAL INTELLIGENCE.

Slides:

Advertisements

Similar presentations

Teaching & Traits of Students Who Have Success in the Workforce

Advertisements

Emotional Intelligence

Emotional Intelligence: A Competitive Advantage to Greek Leadership Dan Bureau, University of Illinois at Urbana-Champaign Marsha Carrasco, DePaul University.

Personal Development Plan. EQ Development Plan: 1. My real self: My strengths and weaknesses 2. My ideal self: Who do I want to be? 3. My learning agenda.

The Importance of Emotional Intelligence in Career Guidance

Daniel J Pesut PhD RN PMHCNS- BC FAAN Faculty Fellow Professor of Nursing Cheryl Alfred Director of Programming | Office of Academic Affairs.

A Toolkit for Change Utilizing Different Leadership Styles to Leverage Results Matt Zatorski Coordinator Institute for Rowing Leadership.

Emotional Intelligence Dr. Neil Katz Executive Education Programs, Program on the Analysis and Resolution of Conflicts Maxwell School, Syracuse University.

Session from CLEAR Executive Leadership for Regulators Friday, September 26, :15-8:15 CLEAR 2008 Annual Conference Anchorage, Alaska.

Review trait theory research, and the Leadership Grid as points of reference. Explain, according to Fiedler’s contingency model, how leadership style.

Emotional Intelligence  Ability to monitor one’s own and others’ feelings and emotions to discriminate among them and to use this information to guide.

Understanding Emotional Competence Workshop MGT 620.

Emotional Intelligence  Ability to monitor one’s own and others’ feelings and emotions to discriminate among them and to use this information to guide.

Emotional Intelligence

1 EMOTIONAL INTELLIGENCE It is with the heart that one sees rightly; what is essential is invisible to the eye. It is with the heart that one sees rightly;

Copyright 2005-Bink Inc.. Copyright 2005-Bink Inc Emotional Intelligence The Number One Predictor of Success Northeast Supply Chain Conference September.

Emotional Quotient (EQ) Vs. Intelligence Quotient (IQ): What it Means to You Designed Exclusively for the CASFAA 2008 Conference December, 2008 Presented.

Leading and Serving with Emotion Intelligence EMOTIONAL INTELLIGENCE.

Leadership Emotional Intelligence in Medical Education.

Primal Leadership The Hidden Driver of Performance Daniel Goleman, Richard Boyatzis, & Annie McKee.

Session from CLEAR Executive Leadership for Regulators Friday, September 24, :15-8:15 CLEAR 2010 Annual Conference Nashville, Tennessee.

5 Leadership Mind and Heart. Chapter Objectives Recognize how mental models guide your behavior and relationships. Engage in independent thinking by staying.

Communication Styles and Dealing With Differences at Work Dr. Neil Katz Maxwell School of Syracuse University.

Market Yourself! Career Services Sinclair Community College

June 22nd  Course Administration  LPA  CPIA  Video - EI In Action  Emotional Intelligence Lecture  BREAK  Group Exercise.

Leveraging Emotional Intelligence to Enhance Police and Law Enforcement Leadership David Cory, B.Ed., M.A and Steve Watt, MBA.

Emotional Intelligence. What is Intelligence? Typically focused on Typically focused on analytic reasoning analytic reasoning verbal skills verbal skills.

Intrapersonal Effectiveness: Understanding Yourself, Part 4

Designing your Recipe for Success? Presented by: Katrena Friel Principal Consultant Learning & Development EAN Training Academy.

Avera Project Management Conference March 12, 2014.

October 5, 2011  Course Administration  LPA  CPIA  Video - EI In Action  Emotional Intelligence Lecture  BREAK  Group Exercise  Industry/Function.

Attitude and Emotional Intelligence. Attitude An attitude is a point of view, either positive or negative, about an idea, situation, or person. An attitude.

THINK: LEADERSHIP EI. EI? Oh!. This session aims to introduce the concept of Emotional Intelligence and highlight its importance as a vital business topic.

A Program to Train the Trainers ABA YLD Fall Conference Louisville, KY October 6-8, 2005 Presented by: Paula Nailon, Esq. Director of Professional Development.

Advancing Your LIFE Through Emotional Intelligence: Building Leadership Skills, Managing Change & Earning Trust and Respect Through EQ! © Arturo L. Jaramillo.

Emotional Intelligence John Blattner, Ph.D.. What will you expect of your partners? It’s the journey…

Academy for Leadership & Development. Principle-Centered Communication Communication principles for understanding and managing communication in the complex.

Business Communication 1.Context What factors are relevant to this situation. 2.Objective What do I want to accomplish in this situation. 3.Approach.

Chapter ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or.

Emotional Intelligence A Leader’s Primer. What is emotional Intelligence? To put it into context, I am sure that you are familiar with the term IQ or.

2 Use Emotional Intelligence to Improve Performance as a Manager and Leader Illawarra Institute.

Getty image, Huffington Post article on the Power of Emotional Intelligence, 9/29/2013.

Emotional Intelligence MANA 5350 Dr. Jeanne Michalski

BIFILLYEXIT Personal Challenge Unscramble the following word…

1 Leadership – Mind and Heart. 2 QUOTE!! "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about.

1 Emotional Intelligence What does it mean for you? Skill building lab developed by Dr. Susan G Duffy.

1 Chapter 5 Leadership Mind and Heart. 2 Chapter Objectives Recognize how mental models guide your behavior and relationships. Engage in independent thinking.

Leadership – Mind and Heart

Emotional Intelligence. Gardner’s Multiple Intelligences Intelligence is defined as a group of mental abilities  Logical / Mathematical  Verbal / Linguistic.

The Emotionally Intelligent IT Leader John E. Bucher Oberlin College ACM SIGUCCS Computing Services Management Symposium April 1, 2003 John E. Bucher Oberlin.

Emotional Intelligence. Background 1985 Reuven Bar-On Defines EQ –“Are there factors that determine one’s ability to be effective in life?” 1990: John.

Emotional Intelligence The Predictor of Success Judy Bell, PHR, CPBA, CBVA 1.

Presented by The Solutions Group. Per Wikipedia –  Emotional intelligence is the capacity of individuals to recognize their own, and other people's emotions,

Interpersonal Skills are THE most important skills you need for success on the job. Without them, you can experience conflicts with co-workers, your manager,

(Emotional Intelligence) EQ and You Emotional Intelligence LAP 6.

Managing Self and Emotional Quotient By Dr Anjali Bansal

Presentation Techniques Communication. Communication ~ Part 1 High performers = strong communication competencies (they can “do” the E.I.) Definition.

Emotional Intelligence Revised October 2016 Presented by: Kendra Wilkins-Fontenot Human Resource Services.

Emotional Intelligence 1.01

Emotional Intelligence

Leadership and Emotional Intelligence

Emotional Intelligence

2. 2 What is adaptability * The ability to adjust your emotions, thoughts and behaviors to changing situations and conditions, being open to change,

Emotional Intelligence

Leadership and Emotional Intelligence

Emotional Intelligence

Emotional Intelligence

Emotional Intelligence

Leadership Mind and Heart

Emotional Intelligence and Leadership

Presentation transcript:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 1 EMOTIONAL INTELLIGENCE

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 2 Theoretical Underpinnings of ECI: Performance-Based Theory Competency Methodology n McClelland, Boyatzis, Spencer and Spencer David McClelland’s 1973 landmark article “Testing for Competence Rather Than Intelligence” n Criterion Groups Outstanding vs. Typical on a performance measure n Behavioral Differentiators What did the outstanding do, think, say, and feel that contributed to their success?

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 3 Characteristics of “Failed Teen” Characteristics of “Successful Teen” Happy Teen/Unhappy Teen

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 4 Emotional Intelligence Defined “The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.” Daniel Goleman

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 5 Positive impact on others SelfOthers Awareness Actions The Conceptual Model Self- Awareness Self- Awareness Social Awareness Social Awareness Self- Management Self- Management Social Skills

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 6 The Impact of Self-Awareness Research supports that Self-Awareness is a necessary underpinning of both Self-Management and Social Awareness.

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 7 The Impact of Self-Awareness on Self-Management With Self-Awareness, a person has a chance of demonstrating Self- Management. 49% 4% 51% 96% YesNo Yes No N = 427, p <.001 (Burckle and Boyatzis, 1999) Self-Management Self- Awareness Without Self-Awareness, a person has virtually no chance of demonstrating Self- Management. 49% 96%

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 8 83% 38% The Impact of Self-Awareness on Social Awareness With Self-Awareness, a person has a 38% chance of having Social Awareness. 83% Without Self-Awareness, a person has an 83% chance of lacking Social Awareness. 38% 17% 62% YesNo Yes No Social Awareness Self- Awareness N = 427, p <.001 (Burckle and Boyatzis, 1999)

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 9 Self-Awareness The essence of Self-Awareness is seeing yourself as others see you. n Research shows that people with high Accurate Self-Assessment (ASA) have smaller gaps between self and others’ views than people who score low on ASA* (Burckle & Boyatzis, 1999). * N=214, t-values range from 2.27 to 6.46, p<.001 n 360° feedback is critical for obtaining objective insights.

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 10 The Competency Framework Self- Awareness Self- Awareness Social Awareness Social Awareness Self- Management Self- Management Social Skills Emotional Self-Awareness Accurate Self-Assessment Self-Confidence Empathy Organizational Awareness Service Orientation Self-Control Trustworthiness Conscientiousness Adaptability Achievement Orientation Initiative Developing Others Leadership Influence Communication Change Catalyst Conflict Management Building Bonds Teamwork & Collaboration

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 11 Self-Awareness Competencies Emotional Self-Awareness n Definition of the competency: (in your own words) n Target-level behavior: Understands the implications of own emotions n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 12 Self-Awareness Competencies Accurate Self-Assessment n Definition of the competency: (in your own words) n Target-level behavior: Leverages self-awareness n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 13 Self-Awareness Competencies Self-Confidence n Definition of the competency: (in your own words) n Target-level behavior: Has presence n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 14 Self-Management Competencies Self-Control n Definition of the competency: (in your own words) n Target-level behavior: Responds calmly n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 15 Self-Management Competencies Adaptability n Definition of the competency: (in your own words) n Target-level behavior: Adapts or changes strategy n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 16 Self-Management Competencies Achievement Orientation n Definition of the competency: (in your own words) n Target-level behavior: Anticipates obstacles n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 17 Social Awareness Competencies Empathy n Definition of the competency: (in your own words) n Target-level behavior: Sees others’ perspectives n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 18 Social Awareness Competencies Service Orientation n Definition of the competency: (in your own words) n Target-level behavior: Addresses underlying needs n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 19 Social Skills Competencies Communication n Definition of the competency: (in your own words) n Target-level behavior: Effective in give-and-take n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 20 Social Skills Competencies Conflict Management n Definition of the competency: (in your own words) n Target-level behavior: Orchestrates win-win solutions n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 21 Social Skills Competencies Building Bonds n Definition of the competency: (in your own words) n Target-level behavior: Uses strong mutual relationships n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 22 Social Skills Competencies Teamwork and Collaboration n Definition of the competency: (in your own words) n Target-level behavior: Encourages others n Real-life example:

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 23 Model for Self-Directed Change Understanding the Gap between Actual and Ideal n Do I have aspirations and goals? n Do I have an accurate image of my strengths and needs? Do I see myself as others see me? If not, do I have a plan to learn how others see me? n Until I understand what others say about me, I cannot internalize this information.

Copyright © Hay Acquisition Company I, Inc. All rights reserved HAYG Generic 24 Emotions Thoughts Behavior Performance Good News! You can develop Emotional Intelligence! n “Rewire” your responses to feelings. n Change how you think about this. n Alter your behavior.