Mentoring Toolbox – Part One Strengths Styles Relationship Resilience
Strengths Toolbox Styles Coaching Resilience Relationship Goal setting Transition
Strengths
Sharing your strengths What are you top five Strengths? Brief explanation of number one Did any surprise you? Which ones can help you the most in Emergency medicine? Rapport Clinical skills Dealing with others / conflict Departmental flow Non-clinical roles
Utilising your strengths Which ones can help you the most in mentoring? Teaching Leadership / role-modelling Ideals for JHC ED (work-place culture) Are there any which could possibly get in the way of effective mentoring?
Styles
Sage on the stage Advise; own experience One-way communication Role model Provide praise Beginning Lack confidence
Guide on the side Suggestions and persuasion Probe Accountability Confrontation when needed Rapport Confident to try own ideas
Peer with a beer Joint approach Both parties contribute Brainstorm Open and frank Proactive Collaborative
Chat and a pat Listen Sounding board; clarify Encourage Validation Figure out problems and solutions Ending
Ask Q’s & Listen Make suggestions Demonstrate Give advice Tell Empowering Behaviour Controlling behaviour Ask / Tell Continuum
Relationship
Building a Strong Relationship Trust Stability Hope Care
Expert / Leader Supervisor Assess performance Achiever Fear of weakness Intellectual Intelligence Follows mentor lead Facilitative Stimulates mentee Collaborative Explore feelings Emotional Intelligence
Personality Types
Myers–Briggs Personality Type
ST Communicating with a factual ‘thinker’ SF Communicating with a factual ‘feeler’ Be factual Be practical Short and sweet Use fewer personal words Use step by step instructions Prepare to be tested Use personalized facts Emphasize loyalty and pride (important to build rapport first) Use personal words –value statements Ask questions about personal issues Work to maintain the relationship NT Communicating with a big picture ‘thinker’ NF Communicating with a big picture ‘feeler’ Use personalized possibilities e.g. I thought about your comments on ….and think we could…. Use a rational train of thought Paint a picture with words that reflect the listener Be concerned with harmony Hear challenges as them showing interest Treat the person as a unique individual Talk future Stick to the business at hand Talk about the pros and cons of an idea Involve them in final solutions
ST Communicating with a factual ‘thinker’ SF Communicating with a factual ‘feeler’ Be factual Be practical Short and sweet Use fewer personal words Use step by step instructions Prepare to be tested Use personalized facts Emphasize loyalty and pride (important to build rapport first) Use personal words –value statements Ask questions about personal issues Work to maintain the relationship NT Communicating with a big picture ‘thinker’ NF Communicating with a big picture ‘feeler’ Use personalized possibilities e.g. I thought about your comments on ….and think we could…. Use a rational train of thought Paint a picture with words that reflect the listener Be concerned with harmony Hear challenges as them showing interest Treat the person as a unique individual Talk future Stick to the business at hand Talk about the pros and cons of an idea Involve them in final solutions
Resilience
Training our team to win
The making of a CORPORATE ATHLETE by Jim Loehr and Tony Schwartz Harvard Business Review January 2001 RO101H
High Performance Pyramid Rituals
To be continued ………..