1 Updated August 8, 2013 by Matt Faruolo Please note these instructions are part of best practices and guidance, not FWS official policy. Please contact US Fish and Wildlife Service, HQ Information Resources and Technology Management, Geospatial and Data Services Team, for more ArcGIS Desktop 10.2 Installation Guide

2 1.Licensing Info 2.Notes and Resources 3.Uninstall Previous ArcGIS Software (45 minutes) 4.Install XP SP4 5.Install.NET Framework 3.5 SP1 (5 minutes) 6.Install and Run CCleaner 7.Install ArcGIS Desktop 8.Install Visual Basic Tools 9.Setup Licensing (Concurrent Use) with Setup of License Manager 10.Increase LM Timeout 11.Install ArcGIS Desktop 10.1 Service Pack 1 12.Install ArcGIS License Manager 10 Service Pack 1 13.Enable Extensions 14.Install PythonWin 15.Install latest version of XTools 9.x – DO NOT download version Install EME (EPA Metadata Guide) 17.Optional: Setup ArcGIS Workstation 18.Optional: Install GME, Statconn and R 19.Optional: DNR Garmin Workaround 20.Errors 21.Frequently Asked Questions (FAQ) 22.Contacts TABLE OF CONTENTS

3 ArcGIS Desktop 10.2 Installation Guide 1. LICENSING INFORMATION Whether you are doing a new installation of ArcGIS 10.2, or upgrading to the latest version, you MUST contact your Regional GIS Contact to let that person know that you wish to obtain or upgrade ArcGIS. Find your GIS Contact here: 1. Your Org Code 2. First Name 3. Last Name 4: Title 5. Phone Address (including city, state and ZIP code) 8. Install Type (New Install, or upgrade from older product on this computer?) 9. License Mode (Will this computer always be connected to the network, or will it be disconnected from time to time?) 10. Host Name (computer name) 11. Operating System 12. Any additional comments Provide your GIS Contact with: Once your license is processed, you will be ed a provisioning file (.prvs). Save this to your computer in a new folder called C:\ArcGIS_10_2_License

ArcGIS Desktop 10.2 Installation Guide4 2. NOTES AND RESOURCES IMPORTANT: With the release of ArcGIS Desktop 10.2, ESRI now allows you to install directly over an existing instance of ArcGIS Desktop 10.1; this preserves your extensions, tools, license settings and other components of your existing 10.1 installation. If you currently have ArcGIS 10.1, please refer to our Installation Guide “Installing 10.2 over 10.1” found here. If installing GIS for the first time or replacing a version older than 10.1, please continue reading... Note: Please contact your Regional GIS Contact to update your license information in the Enterprise Licensing Info System (ELIS). Inform them if you are upgrading to 10.2, or installing Desktop for the first time. Your Regional GIS Contact will then provide you with a license file if needed. Note: This manual installation is the only option if Apps to Go and/or the Automation Script do not work. This is also the only option if you do not currently have ArcGIS Desktop on your computer or if you have versions earlier than Desktop CONCURRENT USE (setup license server) sets up concurrent use licensing and includes the setup of a license manager as well as a local machine-specific license. The computer should be configured to contact the two USFWS National License servers first and - as a third measure - the machine’s local license as a back-up in case network connectivity is lost or for laptops used out in the field off-of-network.

5  Your license request registered in ELIS by your GIS Contact (VERY IMPORTANT): Find your GIS Contact:  A copy of the provisioning file (received via after your license request has been processed) and internet access.  ArcGIS 10.2 Installation Package (DVD, Thumb Drive, External Hard Drive, etc.)  (Windows XP users only): Windows XP Pro SP3 (ArcGIS 10.2 is not compatible with SP2):  CCleaner (download free version):  MS.Net Framework 3.5 SP1 (if not already installed) from:  ArcGIS 10.2 Program (ISO File) : Download from Username: FWSGIS Password: FWSGIShttp://customers.esri.com  7-Zip for Windows, if you don’t already have it: ArcGIS Desktop 10.2 Installation Guide 2. NOTES AND RESOURCES Most software programs listed below should already be included on the Storage Media Device (DVD, Thumb Drive, etc.) you received for Installation. Here’s all that’s involved with this installation: You will need to get: Should be included with Installation Package:

ArcGIS Desktop 10.2 Installation Guide6 2. NOTES AND RESOURCES General Notes:  It is recommended you use FULL ADMINISTRATION RIGHTS for the successful install of ArcGIS 10.2 and all associated programs, patches, and service packs.  Ask your user if they need the ArcGIS Workstation (i.e., ArcInfo) Optional Install.  ArcGIS 10.2 is compatible with RLGIS.  ArcGIS 10.2 can be used with ArcSDE 9.3.1, but ArcGIS cannot be used with ArcSDE  Licensing setup with provisioning files or switching licensing in Desktop Administrator requires administrative rights.  There are slight differences in the installation process between Windows XP and Windows 7. Where applicable, they will be notated in this installation guide. ArcGIS Desktop 10.2 is NOT compatible Xtools 9.2!!! ArcGIS Desktop 10.2 is NOT compatible with FIMT (wildland fire tools)!!! Let’s get started!

7 ArcGIS Desktop 10.2 Installation Guide 3. UNINSTALL PREVIOUS ARCGIS SOFTWARE IMPORTANT: You can skip this step if you are installing ArcGIS Desktop 10.2 for the first time on this computer. However, if you have ArcGIS 9.3 or ArcGIS 10.0 already installed on your machine, you will first need to uninstall any existing instances of ArcGIS from your computer. 3a: Log in as an administrator 3b: Go to Start -> Settings -> Control Panel -> Add or Remove Programs (Sudowin users: Open Sudo from program menu, click “Add/Remove Programs”) 3c: Uninstall ALL ArcGIS applications/extensions including, and in the following order: 1. RLGIS (must be uninstalled first) 2. Data Reviewer/Interoperability/Tracking Analyst 3. Xtools 4. Anything with ArcGIS, ArcInfo, ArcIMS in the name 5. Finally, uninstall ArcGIS Desktop 3d: Delete all folders (directories) associated with ArcGIS: c:\ESRI, c:\arcgis, c:\workspace, c:\python, c:\Program Files\ArcGIS NOTE: You must uninstall all ESRI extensions BEFORE uninstalling ArcGIS Desktop! Windows XP: Rename: c:\Documents and Settings\ \Application Data\ESRI TO: c:\Documents and Settings\ \Application Data\ESRI_old Windows 7: Rename: c:\Users\ \AppData\Roaming\ESRI TO: c:\Users\ \AppData\Roaming\ESRI_old REBOOT COMPUTER

ArcGIS Desktop 10.2 Installation Guide8 4. INSTALL / UPGRADE XP SP3 IMPORTANT: If on a Windows 7 operating system, proceed to the next page >>> If using Windows XP, follow these steps: 4a: Go to Start -> Settings -> Control Panel -> Add or Remove Programs 4b: Check if Windows XP Service Pack 3 is listed 4c: If it is NOT listed, install SP3 from Storage Media Device or from: NOTE: Windows XP Pro 64-bit and Windows 7 will not have SP3

ArcGIS Desktop 10.2 Installation Guide9 5. INSTALL.NET FRAMEWORK 5a: Go to Start -> Settings -> Control Panel -> Add or Remove Programs 5b: Check if Microsoft.NET Framework 3.5 SP1 or later version is listed 5c: If NOT listed, install the.NET 3.5 SP1 Framework from Storage Media Device or from this site: 81DA479AB0D7&displaylang=en

ArcGIS Desktop 10.2 Installation Guide10 6. INSTALL AND RUN CCLEANER 6a: Click ccsetup405.exe from Storage Media Device, or alternatively you may download it at 6b: If you are prompted to install Google Chrome or any toolbars, UNCHECK any third-party add-ons! 6c: Choose “English”, then “Next”. 6d: Unselect (uncheck) ALL options, then click “Install”. Unselect (uncheck) ALL options, then click “Install”.

ArcGIS Desktop 10.2 Installation Guide11 6. INSTALL AND RUN CCLEANER 6e: Wait for Ccleaner to finish installing. 6f: After the installation is complete, check the box that says “Run Ccleaner”. 6g: Click “Finish”. Choose (check box) to “Run Ccleaner”. Then Click Finish.

ArcGIS Desktop 10.2 Installation Guide12 6. INSTALL AND RUN CCLEANER 6h: If prompted, select “Yes” to Intelligently scan for cookies (you may or may not see this window). 6i: Click “OK” when warned Ccleaner will permanently delete files from your system. 6j: Accept all defaults, then select “Run Ccleaner”. 6k: Once Ccleaner finishes scanning your computer (this may take some time), close out of the program completely.

ArcGIS Desktop 10.2 Installation Guide13 7. INSTALL ARCGIS 10.2 DESKTOP IMPORTANT: If installing ArcGIS 10.2 from a Storage Media Device (DVD, thumb drive, etc.) proceed to the next page >>> Otherwise, if you download the ArcGIS Desktop ISO file from the ESRI website: If you downloaded ArcGIS Desktop directly from the ESRI website, the file will have downloaded as an.ISO file. The ISO file is like a ZIP file, bundling all of the programs and applications required for a successful install of ArcGIS Desktop. You have two options for extracting this file: If you click on the file, your DVD burning program should come up with the intent of burning the ISO file onto a DVD disc. Once the disc is created, you can install ArcGIS Desktop directly from the disc. If you don’t have a DVD burner or do not feel like burning a disc, you can install and run 7-Zip which will extract the ISO file’s contents into a new folder on your computer.

ArcGIS Desktop 10.2 Installation Guide14 7a: Open (or unzip) the “ArcGIS_10_2_Install” folder *on your desktop*. Note: If you downloaded files individually, make sure they all reside in a common desktop folder. 7b: Navigate to ArcGIS_Desktop_102  Desktop 7c: Double-click “setup.exe”. Double-click “setup.exe” 7. INSTALL ARCGIS 10.2 DESKTOP IMPORTANT: Please ensure your installation folder “ArcGIS Desktop 10_2 Installation” is transferred from the physical media device and onto your computer’s DESKTOP, and that your provisioning (license) file is stored in the directory C:/LICENSE

ArcGIS Desktop 10.2 Installation Guide15 7. INSTALL ARCGIS 10.2 DESKTOP 7d: Once clicking “setup.exe”, ArcGIS 10.2 should introduce a series of splash screens which will walk you through the motions of installing the software package. Accept all defaults, and click either “OK”, “Accept” or “Next” until you get confirmation the program has installed. If prompted to participate in the ESRI User Experience Improvement program, UNCHECK the box. We’re Not Done Yet! Next, we must install License Manager 10.2

16 l. In the ArcGIS Administration Wizard, select Advanced ArcInfo (Concurrent Use) m. Select “Define a License Manager later from the ArcGIS Administrator” and Click OK n. Close the ArcGIS Administrator that pops up 8. INSTALL ARCGIS 10.1 DESKTOP ArcGIS Desktop 10.2 Installation Guide

17 On the ESRI ArcGIS Desktop 10.1 Storage Media Device or file folder on your computer, navigate to ArcGIS_10_1  VBACompatability and click “setup.exe” within that folder. (Sudowin users right-click setup file) a. Accept the License Agreement and click Next 9. INSTALL VISUAL BASIC TOOLS ArcGIS Desktop 10.2 Installation Guide

18 b. Click Next c. Click Next d. Click Finish 9. INSTALL VISUAL BASIC TOOLS ArcGIS Desktop 10.2 Installation Guide

19 a.Go to the Storage Media Device or file folder on your computer, navigate to ArcGIS_10_1  License Manager and click “setup.exe” (Sudowin right-click) b.Click apply on Cisco Security Agent (if prompted) c.A new Setup window will open 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

20 d.Click Next on the Welcome Screen e.Accept the License agreement and click Next f.Click Next to accept the default Destination Folder g.Click Next to start installation 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

21 h.Click Finish on the Setup screen i.Make sure Version 10.1/CE2 is selected, and click “Authorize Now” on the License Server Administrator Screen (be patient while it opens) Note: If you have exited setup and need to get this screen again, go to Start->Programs-> ArcGIS->License Manager-> License Server Administrator (sudo users will have to right-click “License Server Administrator” to open it) 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

22 j.Select I have received an authorization file from ESRI… k.Select Authorize with ESRI now using the Internet (remember to make sure your license is saved under the C:\ArcGIS_10_1_License directory) and click “Next” 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

23 l.Review the Authorization Information and click Next (fill in any missing fields if necessary) m.Enter requested info and click Next 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

24 n. Click Next on the Software Authorization Number screen (accept defaults) o. Click Next on the Authorize Software Extensions screen (accept defaults) NOTE: Add any additional purchased extensions in these screens if applicable NOTE: If you receive an error message stating ArcGIS could not detect an internet connection, you will have to authorize your provisioning file through . Ignore or cancel the message and continue with the rest of the installation process as outlined in this installation guide. Then see Section 21: Alternate Authentication Method ( Authentication) at the end of this guide to finish authentication process. 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

25 p. Click Finish when setup completes q. On the Server Administrator screen click Configure r. Deselect Allow License Borrowing and click OK 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER ArcGIS Desktop 10.2 Installation Guide

26 s. Open ArcGIS Administrator using admin rights (sudo users, right click) t. Click Desktop u. Under “License Manager” Click Change v. Enter IFW9BCT-VMLIC01;IFW1WAL-SLIC;yourrcomputername w. Click OK to close the dialog box, “Apply” and “OK” to close out of everything…. 10. SETUP LICENSING (CONCURRENT USE) WITH SETUP OF LICENSE MANAGER Note: All computers should use the above syntax of IFW9BCT-VMLIC01;IFW1WAL-SLIC;yourcomputername Note: Off-network computers should ONLY enter their computer name ArcGIS Desktop 10.2 Installation Guide

27 a. If not already open, Right-click My Computer and click Properties. b. In the System Properties dialog box, click the Advanced tab. c. On the Advanced tab, click Environment Variables. d. In the Environment Variables dialog box, under System Variables, click New. e. In the New System Variable dialog box, enter FLEXLM_TIMEOUT for the name and for the value. f. Click OK to close each dialog box. More info: Note: Sudowin users type sudo cmd in Run, then login and type sysdm.cpl 11. INCREASE LM TIMEOUT ArcGIS Desktop 10.2 Installation Guide

28 a. If not already on the Storage Media Device you may have been supplied, download ArcGIS 10.1 Desktop SP1 here: b. Save or transfer this file to your DESKTOP. c. Because this is an.msp file, you can not right-click on the file and open it with Sudowin. We must use the Sudo command prompt for this. d. In your start menu, type “sudo cmd” into the search bar. e. Enter your active directory password. e. Type in C:\Users\YourUserName\Desktop\ArcGISDesktop101sp1.msp 12. INSTALL ARCGIS DESKTOP SERVICE PACK 1 ArcGIS Desktop 10.2 Installation Guide

29 f. Once the installation window opens, click “Next”. g. Be patient as SP1 installs. It may take over 10 minutes. h. After the installation has completed, click “Finish”. 12. INSTALL ARCGIS DESKTOP SERVICE PACK 1 ArcGIS Desktop 10.2 Installation Guide

30 a. Once the installation window opens, click “Next”. b. Be patient as SP1 installs. c. After the installation has completed, click “Finish”. d. When prompted to restart your computer, click “No”. 13. INSTALL LICENSE MANAGER SERVICE PACK 1 ArcGIS Desktop 10.2 Installation Guide

31 ArcGIS 10.1 Desktop offers a few extensions that are bundled with the program, including Spatial Analyst, Network Analyst, and 3D Analyst. You must enable these extensions in ArcMap before using them. a.Open ArcMap 10.1 from your Start  Programs menu b.Go to the Customize pull-down menu, then click Extensions c.Ensure a checkmark is next to 3D Analyst, Network Analyst, and Spatial Analyst. If you’ve arranged for other extensions, click those as well d.Close ArcMap 14. ENABLE EXTENSIONS

ArcGIS Desktop 10.2 Installation Guide32 PythonWin is not automatically installed along with the ArcGIS 10.1 installation, even though it comes bundled with Storage Media Device or download package. This is another program that must be installed separately. To install PythonWin: a.Navigate to ArcGIS_10_1  Python b.Click on Matplotib win32-py2.7.exe (Sudowin users right-click) 15. INSTALL PYTHONWIN

ArcGIS Desktop 10.2 Installation Guide33 a.On the Setup screen, accept defaults (all users), click Next b.Accept the default directory, click Next c.Accept defaults for the screen to Customize Python, click Next d.Click Finish after successful installation 15. INSTALL PYTHONWIN

ArcGIS Desktop 10.2 Installation Guide34 a. Download the latest version of Xtools Pro Version 9.x from: Note: DO NOT download Xtools 10. USFWS is currently not licensed for it. b. Unzip the Xtools file to the computer c. Sudo users: Right-click XToolsProSetup.exe d. Uninstall previous version (if you have an older version) 16. INSTALL XTOOLS 9.X

ArcGIS Desktop 10.2 Installation Guide35 e. Click Next to accept defaults on the next 2 screens f. Click Install 16. INSTALL XTOOLS 9.X

ArcGIS Desktop 10.2 Installation Guide36 i. If prompted, DO NOT open ArcMap. Then click Finish j.Open ArcMap 10.1 (sudo users, find ArcMap 10.1 from Start -> Programs, right-click, open with Sudo) k.Click Customize, Extensions, and check the box next to XTools Pro, then click Close 16. INSTALL XTOOLS 9.X DO NOT choose to Run ArcMap (uncheck box)

37 a. If not already on the Storage Media Device you may have been supplied, download ArcGIS 10.1 License Manager SP1 here: b. Save or transfer this file to your DESKTOP. c. Because this is an.msp file, you can not right-click on the file and open it with Sudowin. We must use the Sudo command prompt for this. d. In your start menu, type “sudo cmd” into the search bar. e. Enter your active directory password. e. Type in C:\Users\YourUserName\Desktop\ArcGISLicenseManager101sp1.msp 13. INSTALL LICENSE MANAGER SERVICE PACK 1 ArcGIS Desktop 10.2 Installation Guide

38 l. Click Customize, Toolbars, and then XTools Pro (at the bottom) m. On the Xtools Toolbar, select XTools Pro, Customize XTools Pro Components 16. INSTALL XTOOLS 9.X

39 n. Click Register o.Copy and paste the information below into the form shown in the Registering XTools Pro screen shot; be sure to include the begin and end license key lines and enter code *EXACTLY* as it appears in the text document at this link. Please note you must include the header and footer in the license code: p. Click OK, OK, OK and exit ArcMap 16. INSTALL XTOOLS 9.X ArcGIS Desktop 10.2 Installation Guide

40 Notes: a. You can find training materials and download the application from: b. You can find the FWS metadata database and config.xml at: 17. INSTALL EME (EPA METADATA EDITOR) brary/Forms/AllItems.aspx?View={ F7-4EEF-9DF3- C BB}&FilterField1=Sub%5Fx002d%5FCategory&FilterVal ue1=Metadata

ArcGIS Desktop 10.2 Installation Guide41 Downloading the EPA Metadata Editor (EME): a. Browse to b. You will be asked to fill out a brief form c. Select EME v3.1.2 for ArcGIS 10 d. Read and agree to the license agreement e. Download EME_installer.zip 17. INSTALL EME (EPA METADATA EDITOR)

ArcGIS Desktop 10.2 Installation Guide42 Installing EME: a. If you are a Sudowin user, right click EME_installer.zip and select sudo, enter your password, allow changes and accept the license agreement, if prompted. Install in the default location. b. Create new directory – C:\metadata_fws c. Download metadata_fws.mdb and config.xml from: 17. INSTALL EME (EPA METADATA EDITOR) rary/Forms/AllItems.aspx?View={ F7-4EEF-9DF3- C BB}&FilterField1=Sub%5Fx002d%5FCategory&FilterValu e1=Metadata

ArcGIS Desktop 10.2 Installation Guide 43 Accessing the EPA Metadata Editor Database: a. The EPA Metadata Editor, EME, uses an Access Database to store commonly used values for many metadata elements b. The U.S. Fish and Wildlife version of this database should be installed at C:\metadata_fws (metadata_fws.mdb) c. Config.xml defines the path to the database for the metadata editor and is necessary to use and edit the FWS metadata database. A copy should be located in C:\metadata_fws d. You will need to view hidden files on the computer in order to place this file in the proper location e. There will be a default copy of config.xml placed in C:\Users\ \AppData\Roaming\Innovate! Inc\ EPA Metadata Editor v3.1.2\ f. Replace that copy of config.xml with the copy located at C:\metadata_fws g. This step should be performed for each GIS user who will log onto a shared computer so that they can use the metadata database. 17. INSTALL EME (EPA METADATA EDITOR)

OPTIONAL: SETUP ARCGIS WORKSTATION If you would like to install ArcGIS Workstation, you must download the software from ESRI’s website. Please follow the steps below: a.Go to b.Login name: FWSGIS Login password: FWSGIS c.Click the “Software Download” icon d.Select “ArcInfo Workstation 10 for Windows and Sun Solaris on SPARC” e.Proceed to download the software and install ArcGIS Desktop 10.2 Installation Guide

OPTIONAL: SETUP ARCGIS WORKSTATION f. Click Next on the Welcome screen g. Accept the License Agreement and click Next h. Select Complete and click Next

ArcGIS Desktop 10.2 Installation Guide OPTIONAL: SETUP ARCGIS WORKSTATION i. Click Next to accept the default install location j. Click Next to accept the default Workspace folder k. Click Next to start the installation

OPTIONAL: SETUP ARCGIS WORKSTATION l. Click Finish m. Select Yes and Don’t ask me again and click Apply on Cisco Security Agent n. Workstation Administrator – input ifw9bct-vmlic01;yourcomputername ArcGIS Desktop 10.2 Installation Guide

48 (free extension – see GME/Statconn install Guide): 19. OPTIONAL: INSTALL GME, STATCONN AND R ME_R.aspx

ArcGIS Desktop 10.2 Installation Guide 49 NOTE: The current version of DNRGarmin is not entirely compatible with ArcGIS That is, the toolbar will show up in ArcMap 10.1 and it will launch the DNRGarmin application but DNRGarmin does not recognize that ArcMap is open The work around for the time being is: File->Save To->File and File->Load From->File. You can save to a shapefile and add it manually to ArcGIS 10.1, as well as load from shapefiles created/modified in ArcGIS 10.1 More info at: DNR GARMIN WORKAROUND

ArcGIS Desktop 10.2 Installation Guide50 In some cases you may receive an error message when trying to authorize your provisioning file. The message will indicate ArcGIS could not determine an internet connection. If you receive this error message, you will have to authenticate your provisioning file through . Follow these steps: a.Open ArcGIS Administrator (Start -> Programs -> ArcGIS -> ArcGIS Administrator). b.Click on the “Desktop” tab in the ArcGIS Administrator window. c.Select ArcInfo Singe Use in the product list, then click “Authorize Now”. d.On the next window select the first option “I have installed my software and need to authorize it”. e.On the Authorization Method window, select the second option: “Authorize at ESRI website or by to receive your authorization file.” f.Manually type all details, including address, and click Next. g.On the next window, provide the authorization number. Click Next. h.On the next window, it will prompt you for the Authorization numbers of extensions. Enter the authorization number and number of licenses correctly. Click Next. i.Save the file as authorize.txt on your hard drive. j. the authorize.txt file to You will receive the license file through k.Use the received file now with the option “I have received an authorized file from ESRI and am now ready to finish the authorization process”. 21. ERRORS: ALTERNATE AUTHENTICATION METHOD ( Authorization)

51 Note there are sometimes issues with the failover and this needs to be set as a system variable a. Right Click on My Computer and select Properties b. Select Advanced and Click Environment Variables c. Under System Variables, Click New and enter ARCGIS_LICENSE_FILE and ifw9bct- vmlic01;yourrcomputername Note: All computers should use the above format Note: Sudowin users type sudo cmd in Run, then login and type sysdm.cpl d. Click OK to close the dialog box and go to next slide 21. ERRORS WITH LICENSE SETUP ArcGIS Desktop 10.2 Installation Guide

52 a.Online Help – search archives for help with specific errors! Do this first! b. Regional License Managers and ESRI Authorized caller for errors and tech support: Find Your GIS Representative c. Contact the National GIS Coordinator: Chris Lett or 21. ERRORS

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION With the release of ArcGIS Desktop 10.2, ESRI now allows you to install directly over an existing instance of ArcGIS Desktop 10.1; this preserves your extensions, tools, license settings and other components of your existing 10.1 installation. However, if you DO NOT currently have ArcGIS 10.1, you will need to perform the full installation outlined previously in this guide. 1: Contact your Regional GIS Contact to let them know you are upgrading to version Please inform them to update your machine (computer) record in the ELIS database. A list of your regional GIS contact(s) who can update ELIS can be found here.can be found here Great News if you already have ArcGIS Desktop 10.1 on your computer. ESRI now allows you to seamlessly install both Desktop 10.2 and License Manager 10.2 over your existing instance of 10.1, preserving your license information, tools, extensions, etc. Here’s how: 2: Download the Software: Logon to the ESRI Customer Care website at and use FWSGIS for both the username and password to log in. Click the “Software Download” icon and select “ArcGIS 10.2 for Desktop”. Next, click “Download” at the bottom of the page (4.72 GB).

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 3: Extract the Software: ArcGIS 10.2 will download as an.ISO file. These files are like ZIP files, and can be extracted using a program called 7-Zip. You may already have 7-Zip installed, so be sure to check your list of programs first. (Download 7-Zip here). Open 7-Zip, locate and highlight the file you just downloaded, and add it to 7-Zip for extraction.Download 7-Zip here Steps: In the 7-Zip window, navigate to your.iso file. Hit “Extract”, accept defaults, then hit “OK” Please be patient while the file extracts. This may take a while depending on your computer:

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 4: Install ArcGIS Desktop: After the.iso file has been extracted, navigate to the new ArcGIS_Desktop_102 folder on your computer. Drill down into the “Desktop” folder, and double-click “setup.exe” (Note: Sudo users, right-click file and select “Sudo”) Navigate to “Desktop” within the ArcGIS_Desktop_102 folder Double-click “setup.exe” (Sudo users: right- click, select “Sudo”)

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 4b: Install ArcGIS Desktop: Once clicking “setup.exe”, ArcGIS 10.2 should introduce a series of splash screens which will walk you through the motions of installing the software package. Accept all defaults, and click either “OK”, “Accept” or “Next” until you get confirmation the program has installed. When prompted, choose your install type as “Complete”. We’re Not Done Yet! Next, we must install License Manager 10.2

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 5: Install License Manager 10.2: Once you receive confirmation that ArcGIS Desktop 10.2 has been installed, the final step is to install License Manager You will be surprised in that License Manager 10.2 will actually remember the license servers and local license setup from your previous 10.1 install. Open the “ArcGIS_Desktop_102” folder as we did previously. This time, go to the “License Manager” folder, then the “windows” folder, then double-click “Setup.exe”: Navigate to “Desktop” within the ArcGIS_Desktop_102 folder Go to LicenseManager folder Go to windows folder Double-click Setup.exe

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 5b: Install License Manager 10.2: A series of splash screens will walk you through the installation for License Manager Accept the license agreement, accept all defaults, and continue with the installation. Click “Finish” when the installation completes.

ArcGIS Desktop 10.2 Installation Guide INSTALLING OVER EXISTING 10.1 VERSION 6: Verify Installation: After you have installed both ArcGIS Desktop 10.2 and License Manager 10.2, the next step is to verify if the installation is successful and that all licensing settings, tools, extensions, and add-ons (previously from 10.1) were accurately imported into the 10.2 installation. Open up ArcMap 10.2 from your Start Menu. If the program opens, that means the installation was successful. Please be sure to check your extensions, add-ons such as Xtools, etc. Go to your “Start Menu”, then “All Programs”  “ArcGIS”  “ArcMap 10.2 If ArcMap opens without any error messages, you’re good to go!

ArcGIS Desktop 10.2 Installation Guide60 1. How do I contact ESRI support? a. You cannot contact ESRI directly b. You should read the errors section of the Install Guide c. You should try to get your question answered by going to and searching the online help d. You can contact your Regional ESRI Authorized Caller and they will be a help request into ESRI Support. ESRI Support will then contact you directly or you can contact ESRI once you have received the ESRI Incident Number. 2. Is RLGIS compatible with ArcGIS 10.1? Yes, RLGS version 2.1 is compatible with ArcGIS 10 on a XP machine. It is being tested on Windows 7. However, the ArcPad parts of RLGIS are not compatible with ArcGIS 10 at this time. 3. Who is the contact for updates or questions about the install guide? Matt Faruolo 4. Should we use a Regional License Server? It is highly recommended you use the National License Server with a failover to the local concurrent use (or just the local concurrent for laptop users) as detailed in this installation guide. This allows us to be able to support you better by having everyone use the same setup. It also allows us to track numbers and usage from the National License Server. Additionally, with the new licensing set up the regional license contact will need to input each individual into ELIS no matter if that person is hitting a national, regional or local license (see the install guide). Please contact your Regional License manager for more information. 5. Where do I obtain the software? You can download it or in some regions they are using portable drives to get the software to you. Please note that the software changes often and the install guide is a living document. Please check the install guide for the latest software to install. 6. What do we get from the ESRI Enterprise License Agreement? Please see the website that gives information on the ELA: FREQUENTLY ASKED QUESTIONS (FAQ)

ArcGIS Desktop 10.2 Installation Guide CONTACTS FWS GIS Contacts: Find Your GIS Representative FWS Geospatial Services Internet Site (Data, Regional, Metadata, Standards, Applications, Education, Policy, etc.): National FWS Sharepoint Site: Map Templates, Logos, North Arrows and Cartographic Resources: ces.aspx