Introduction A Brief Introduction Bagai Group of Companies (C & F) is a partnership concern amongest the family members Comprising Mrs. Kamal Bagai, Mr. Suneet Bagai and Mr. Vineet Bagai. The family is in pharmaceutical business since 1976. We are the C & F/Distributor for the following Multi National Companies:- Glaxo Smithkline Pharmaceuticals Ltd, Novartis India Ltd Wallace Pharmaceuticals Pvt Ltd Cosme Farma Laboratories Ltd Shreya Life Sciences Pvt Ltd Beiersdorf India Ltd Lundbeck India Pvt Ltd Indi Pharma Pvt Ltd Exxon Mobil Lubricants Pvt Ltd 10. Wallace Life Style 11. Cosme Health Care 12. Cosme Medicare 13. The Himalaya Drug Co., 14. Canova Homeopathic Pvt Ltd 15. Sandoz Pvt Ltd Introduction

History Company History Our father late Shri A.K. Bagai started business and now it is managed by our Mother, Mrs Kamal Bagai, Myself Suneet Bagai and Brother Vineet Bagai. The qualification is as following:- 1. Mrs. KAMAL BAGAI - B.A. 2. Mr. SUNEET BAGAI - MBA in Administration 3. Mr. VINEET BAGAI - MBA in Sales & Mktg We have a professional set up of business which each C ‘N’F operations is managed by dedicated, experienced staff separately for each Company. The set up of our existing business is as following. BAGAI PHARMA DISTRIBUTORS Established in the year 1976. Consignee agent of M/s Canova Homeopathic Pvt Ltd BAGAI SONS Established in 1992. C & F Agent of M/s Wallace Pharmaceuticals Ltd, Indi Pharma Pvt Ltd, Wallace Life Style, The Himalaya Drug Co., Lundbeck India Pvt Ld and M/s Exxon Mobil Lubricants Pvt Ltd. History

History Company History BAGAI BROTHERS Established in 1992 as C & F Agent of M/s CFL Pharmaceuticals Ltd BAGAI ENTERPRISES Established in 1992. C & F Agent of M/s Beiersdorf India Ltd , Sandoz Pvt Ltd and M/s Novartis India Ltd. BAGAI PHARMA C & F Agent for M/s Glaxo Smithkline Pharmaceuticals Ltd for the State of Rajasthan BAGAI ASSOCIATES C & F of M/s Shreya Life Sciences Pvt Ltd History

Organogram Bagai Group of Companies MRS. KAMAL BAGAI (CHAIRPERSON) MR. SUNEET BAGAI (CHIEF FINANCE OFFICER) MR. VINEET BAGAI (CHIEF EXECUTING OFFICER) MR. S.A. NEAZI (GENERAL MANAGER Mr.RAKESH PANDEY (SR. MANAGER) Bagai Group of Companies

Organogram Bagai Group of Companies COMPANY NAME MANAGER STAFF GODOWN KEEPER Glaxo SmithKline Pharmaceuticals Ltd. Mr. S.D. Dubey 1) Mr. Ashok Sharma 2) Mr.Suresh Saini 3) Mr. Pramod 4) Mr. Rakesh Mr. Mohan Singh Mr. Hariom Mr.D.N. Pandey Mr.Nehal Singh Mr.Raju Suman Cosme Farma Laboratories Ltd + Cosme Medicare Mr. Hemraj Mr. Gulshan 1) Mr. Ram Nivas 1) Mr. Gopal 2)Mr. Gulshan Verma 3)Rituraj Sharma Wallace Pharmaceuticals Pvt Ltd + Indi Pharmaceuticals Ltd.+ Wallace Life Style Mr. Johri Lal Mr. Shankar ) Mr. Gopal Novartis India Ltd. Mr. Ranjeet 1) Mr. Mahavir 1) Mr. Shyam Lal Shreya Life Science(P) Ltd Mr. Dinesh Mr. Gulab Singh 1)Mr. Tara Chand 1) Mr. Indresh 2) Mr.Ram Parvesh Lundbeck India Pvt Ltd Mrs. Raji Nair Exxon Mobil (P) Ltd. Mr. Shashikant Mr. Ramdayal 1) Mr. Rajesh 1) Mr. Rajesh Kumar Novartis (India ) Ltd SBU III Mr. Gangaram Nimbark 1) Mr. Shiv Mohan 1)Mr. Shiv Mohan The Himalaya Drug Co., Mr. Sultan Singh Mr. Saurabh Jain 1)Mr.Tarachand 1)Mr. Sahiblal 2)Mr. Ram gopal M/s Beiersdorf India Pvt Ld Mr. Rakesh Mr. Ram Nivas Mr. Gopal Mr.Gulshan Mr. Ritu Sharma Bagai Group of Companies

Organogram Bagai Group of Companies Accounts: Mr. K.K. Ravi, Mr. Ashok Kohli, Mr. Daya Shankar Sharma Front Office Executive: Mr. Prahlad Dhucheria Administration: Mr. Suresh Mathur, Mr. Soni Security Mr. Roopa Puri Tea Boys Mr. Ram Avtar Mr. Mukesh Mr.Vijay Mr. Raj Kumar OUR ACHIEVEMENTS: No. of Dealers: 777 No. of field staff: 147 Bagai Group of Companies

Authority & Responsibility Mr. Vineet Bagai (CEO) Total Administration Implementation and Monitoring of Co’s policies Maintain goodwill of the Co. in the trade Keeping the field staff motivating by solving all their problems within the norms of the Co. Monitoring vaccine temperature and dispatch Upgrading infrastructure as per the requirement of the Co. Responsibilities

Authority & Responsibility Mr. S.A Neazi (GM) Attends all incoming and outgoing emails and mails Monitoring the timely dispatches of promotional inputs Checking the sale copy-following points Date of receipt of order Date of invoice Date of GR/ local receipt Date of banking of cheque Attending important telephonic query of HO market and field staff Monitoring the placement of staff Monitoring timely uplifting of stocks by carting agent from godown Monitors timely release of goods return, Br/Exp from transport Co. by the C/A Monitors timely checking of Br/Exp and goods return by godown staff Mentors timely raising of C/N and D/N etc. Administration Responsibilities

Authority & Responsibility Group A The organization employs 45-50 employees in different departments, each of whom are professionals in their respective fields. It provides periodical Training & Development program, to enhance individual capabilities to deliver in a professional environment. A process of Rewards & Recognition is followed to infuse high motivation levels among all employees. Group A (Jobs, Responsibilities & controls) Group A consists of managers who looks after the works of different Companies. Liaison with HO: Relating to stock receipt and inter location transfer, price revision, distribution/ miscellaneous Stock updation: Recording advance information of all consignment on exercise book for convey of stocks in transit or receipts to RBMs checking thoroughly stock receipt register generated from JDE, for product code, product, batch no., case, quantity, MRP, PTR and product expiry Write off/In: I.I. for breakage, damage , shortage reported in in incoming consignments, after through checking & satisfaction with go down keeper . Organization

Authority & Responsibility Group A Correspondence and E-mails: Compliance to H.O. E-mails and correspondence/Reports. Breakage and Expires: Recording of RANs &GR on receipt. Collection of goods from transport. Thorough checking of consignment with RAN. Bifurcation of RAN in following categories. Breakage Expiry Not entitled Not found Excess found Credits/Debits: Ensure proper and thorough verification of bonus credit, hospital credit, special discount credit advices received, authorized by RBMs/NSMs. Recovery through debits of bonus offer, credit allowed against returned stocks and breakage/expiries. Samples and Promotional material: Compliance of all the instructions of H.O. & ensures the dispatches of consignments to reach all MRs before schedule of campaign. Reversals( RBP/RCR): Checking the batch price before raising reversals. Rechecking of RBP/RCR before filing. Organization

Authority & Responsibility Group B GROUP ‘B’ (Jobs, Responsibilities & controls): Group ‘B’ consists of the office co-ordinators like dispatch clerk. Receptionist etc. Order receipted on daily basis are recorded in order register. Arrangements made to receive local order at our city office and sent twice daily. Orders totally scrutinized for signature and stamp. Any over writing is re-confirmed with AWD (Telephonic/letter). Ensure FAX orders received exceptional cases or during closing are not dispatched without receipt of confirmed orders and instruments in hand. After closing , if any confirmation is not received , information to HO and action taken accordingly. Service & Compliance: To update on order receipt To update on stock position To update on dispatch to upcountry and local delivery To comply with urgent dispatches To update on sales figures To update on customer outstanding /bouncing Any other query or information update Attend on top priority all visiting field staff and internal customers. Checking bank dates Organization

Authority & Responsibility Group B Posting of scheme circulars. To update AWD on orders , invoicing & dispatch. Maintaining record of reply awaited e-mails and letters. Resumption and stop supplies as per company policy Letter’s received on ‘lost in transit’ from MDAC are separately followed up with the parties and drafts / banks certificates are collected. On receipt of bouncing letter from MDAC, cheques are formally bounced in JDE and letter thus printed, is sent to party/ RBM/ABM/MDAC. Field Reporting: Ensure all the sales and stock related report are sent to RBMs/ABMs/MRs on regular basis or as demanded. Report on Breakage /Expiry dealer wise product wise on month end. Organization

Authority & Responsibility Group C GROUP ‘C’ (Jobs, Responsibilities & controls): Group ‘C’ consists of godown keepers . There are 11 godowns in our campus for different companies. There is one godown keeper for each company who performs various functions. Functions: House keeping Monitoring temperature of AC rooms and walk in cooler and maintaining the temperature chart record. Monitoring that correct quantity and batch Nos goods has been taken out from invoices by the godown helpers. Monitoring of packing and correct mark on theCS. Making of challan Handing over the goods to carting agent. Receiving incoming stocks from other locations and getting it unloaded at a right place. Strictly following the CO’s norms Checking the incoming with invoice for quantity and batch NO’s Receiving Br/Exp brought by C/A and getting it checked within 24 to 48 hrs. Receiving goods return brought by carting agent and getting it checked in 24-48 hrs. Organization

Authority & Responsibility Group C Receiving samples and inputs and making physical inventory. Dispatching the samples and inputs as per HO allocation after marking manual invoice. Packing and handing over the goods to the carting agent. Making the set of papers to be sent to respected field staff i.e. covering letter, GR copy, invoice copy. Completing the inventory register after dispatches. Strictly following first in and first out norms. Batch/expiry stock taking of samples and giving information to H.O. Maintaining local sample delivery receipts. Organization

Infrastructure Infrastructure Location of Office and Godown It is located at Plot No 10, Kartarpura, 22 Godown, Industrial Area which is one of the oldest centrally located industrial area of Jaipur. This is 3 km from Bus stand and Railway Station. The greatest advantage of it is that heavy transport vehicle is able to move freely 24 hrs. The prominent transport companies have their offices here. Assets and Liabilities It is built on 5500 sq ft which is fully equipped with computer stand by UPS photocopies, fax, Modem, STD PCO, Conference Room and free spacing cabins, Generators and fire fighting equipments. The area of our building is 40,000 sq. ft along with vacant land 660 s.q. Meters and an A.C. sheet warehouse of 5500 s.q. ft. Residential Bungalow at C Scheme, prime location of town. The family is free of any liability whatsoever. Infrastructure

Infrastructure Infrastructure Warehouse It has 34,500 sq ft of warehouse which is located on 4 floors and is very well equipped with a goods lift to carry up to 150 boxes on each floor at one time. We have forklift, trolleys, pallets and special air-conditioned warehouses. Facilities We Can Provide One RM chamber, conference Hall, place for ASM and Telephones, Fax, E- mail, Modem, STD facilities, Photo copier, computers, printers. Transport Facility We have very adequate in city transport vehicles like Auto Rickshaw and Handcarts to deliver the products quickly. We will be very grateful if you will give us the opportunity to serve your Company. New Facility It will ready by 2010 and each floor will have 1 lakh sft of storage space. Infrastructure

Our Credentials Our Credentials Very good setup with excellent systems - Cosme M. Menzes, Chairman - CFL Pharmaceuticals Ltd. (12/10/98) Most impressed with the enthusiasm. Best of luck as we grow together. - W. T. Tritman, Esso Lubricants Asia Pacific. (4/01/99) Excellent progress since the commencement of business. Positively helping ESSO to build its business. Well done. - P. S. Smith, Vice President, Esso Petroleum India Pvt. Ltd. (4/01/99) Very Impressive setup with professional approach in doing warehousing business. Happy to note positive approach in meeting Esso standards. All the best to your growth in business. - Nitin n. Sonavane, Esso India Petroleum Pvt. Ltd. ( 4/01/99) House keeping & record maintenance is excellent. - R. K. S. Bhatia, Branch Manager, Novartis India Ltd. (17/03/99) Our Credentials

Our Credentials Our Credentials Visited warehouse, Physical environment renewed was of very good standard. All stock stored in secure and well-controlled conditions. Well done, keep up the good work. - Paul Oldfield, Global Internal Audit, Glaxo Smithkline, LONDON, UK. (15/04/02) Overall impression is good. Stacking is properly done. Well done. - D. Mascarenhas, GSK Mumbai. (6/07/04) Very well managed operation. Professionally competent staff. Lot of enthusiasm showed by CFA and is visible with lot of initiatives like cold room insulation, Stacking of goods, flooring etc. - M. K. Vasanth Kumar, Vice President, IT &Supply chain, GSK, Mumbai. (6/07/04) Warehouse compliance with GSK SOP is a good practice, Of Course there is room for improvement. Good job done. - Manjesh Pathak, Primary Logistics Manager, GSK, Mumbai (6/07/04) Our Credentials

Our Mission Our Mission Statement TO PROVIDE THE BEST CUSTOMER SERVICE THROUGH DEEP UNDERSTANDING OF OUR CUSTOMER NEEDS AND ADHERING TO COMPANY POLICIES THAT SHALL ENSURE MOST PREFERRED SUPPLIER STATUS. Our Mission

Our Core Values Our Core Values CONTINUOUS LEARNING LEADERSHIP HONESTY DISCIPLINE TRUST INNOVATION INITIATIVE Our Core Values

Our Operating Principles WE WILL DEVELOP A SUPERIOR UNDERSTANDING OF OUR CUSTOMERS AND THEIR NEEDS. WE WILL ENCOURAGE TEAM WORK TO GET THE MOST EFFECTIVE INTEGRATION OF IDEAS AND EFFORTS OF OUR PEOPLE. WE WILL ENCOURAGE INDIVIDUAL MOTIVATION, PERSONAL INITIATIVE, AND WILLINGNESS TO COUNTER HARDSHIPS. WE WILL MAXIMIZE THE DEVELOPMENT OF INDIVIDUALS THROUGH PROPER TRAINING . WE RECOGNIZE VITAL PERFORMANCE AS A KEY TO CONTINUING EMPLOYMENT. Our Principles

Our Statement of Purpose WE WILL PROVIDE SERVICES OF SUPERIOR QUALITY THAT BEST FULFILLS THE NEED OF OUR CUSTOMERS. WE WILL ACHIEVE THIS THROUGH AN ORGANIZATION THAT FULLY EXPLOITS INDIVIDUAL TALENTS, ENCORAGES INITIATIVES TO DRIVE BUSINESS AHEAD, BY CONTINUOUS TRAINING AND UPGRADATION OF SKILLS. THROUGH THIS COMMITTED APPROACH WE WILL ACHIEVE THE BEST DISTRIBUTOR STATUS IN INDIA AND SHARE PREMIUM FOR ALL BRANDS, RESULTING IN HEALTHY PROFITS. Statement of Purpose

Our Driving Force Statement of Purpose THE BLESSINGS & WISHES OF LATE SHRI A.K. BAGAI STRONG LEADERSHIP OF OUR CHAIRPERSON MRS. KAMAL BAGAI THE ZEAL TO TAKE OUR COMPANY TO GREATER HEIGHTS EFFICIENT AND CAPABLE STAFF MEMBERS THE URGE TO DO BETTER THAN THE BEST Statement of Purpose

Thank You BAGAI BUSINESS CENTRE 10, Kartarpura, 22 Godown, Jaipur-06 Ph.: 0141-2211060, 2214028, 2213550, 2212349 Fax: 0141-2214337 Website: http://www.bagaipharmaceuticals.com e-mail: info@bagaipharmaceuticals.com