511NY Mobile Application NYSDOT

Objectives The Project Lessons Learned Dealing with the App Stores Contact information

The Project The 511NY Mobile Application will be a scalable, mobile, statewide travel information service providing quality, timely, and reliable real-time traffic, transit and transit trip planning information to users with supported mobile devices.

What Devices to Support? The 511NY Mobile Application shall be supported on the following mobile devices: BlackBerry (OS v 4.5 or later with recommended 1000kb free space recommended and Blackberry Maps installed) Windows Smart Phone 7.0 when made available on the Pyxis Mobile platform. iPhone or iPod Touch (v 3.0 or later) Android (this is a new client supported by Pyxis Mobile 7.1, may be ready for release in late September rather than late August due to advanced mapping features)

Development Platform Understanding the Application Development Platform Custom Application Studio Be familiar with the platform being used. Ask how the platform effects the application. How does the platform handle the implementation. Privacy Security Operation

Privacy Concerns Application access to devices and information User location Contact information Full internet access Access to device storage Phone access Recording phone identities

The Speed of Light? Mobile App Rapid Development and NYSDOT Thoroughness NYSDOT

The Speed of Development Application developed very quickly Not familiar with State Agency processes Application demos early in the process Design document was lengthy process System Acceptance Testing Testing request before documentation was complete Changes made quickly Testing not thorough before retest

Application Availability ? The 511NY Mobile Application will be available for download and install via the various application stores: Blackberry – Blackberry App World iPhone – App Store Android – Android Market Windows Phone 7 – TBD when Microsoft releases Windows Phone 7.

The Application Stores  The stores: ◦ Google Android – Very easy to register. Did not ask for documentation proving NYSDOT’s legitimacy. ($25 - Registration is immediate) ◦ Blackberry – Requires supporting documentation to prove NYSDOT legitimacy. ($200 - Takes anywhere from 2-3 weeks before the application submission is complete and the app is put into the store.) ◦ IPhone - Requires supporting documentation to prove NYSDOT legitimacy, still waiting a response. ($75 - Takes anywhere from 2-3 weeks before the application submission is complete and the app is put into the store.)  Supporting Documentation  Articles of incorporation  Business license  Certificate of Formation  Charter documents  Operating Agreement  Partnership papers  Reseller or vendor license

The Release Available December 7, 2010

Contact Information: Todd Westhuis, P.E., Project Director NYSDOT Office of Traffic Safety & Mobility Rexella William, Project Manager NYSDOT Office of Traffic Safety & Mobility Timothy Crommie, ITS 3 Information Technology Division