1 Henry Ford Health System Answering the Call. Organizational Framework Leadership Core Competencies Innovation Care Coordination Collaboration Vision.

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Presentation transcript:

1 Henry Ford Health System Answering the Call

Organizational Framework Leadership Core Competencies Innovation Care Coordination Collaboration Vision Transforming lives and communities through health and wellness – one person at a time. People Service Quality & Safety Growth Research & Education Community Finance DIVERSITY AND INCLUSION System Values Respect for people High Performance Learning & Continuous Improvement Social Conscience Each Patient First Mission To improve people’s lives through excellence in the science and art of health care and healing. StrategicPatient/ Performance & Staff Safe & Reliable Accountability Planning Customer Focus Knowledge Management Focus Process Focus for Results The Henry Ford Experience: 7 Pillars

Pillar ProgramsOutcomes People Diverse recruitments and retention Succession planning Diversity training Leadership awareness & engagement Leveraging diversity of thoughts & ideas Value & respect for all employees with opportunities for growth and development Service Target customer listening Cultural sensitivity training Interpreter services Patient satisfaction at all levels Quality & Safety Culturally competent training Navigating the system CLAS standards JCAHO standards Patient safety and culturally competent care Growth Employee Resource Groups Targeted marketing and branding New patients R & D Eliminating Disparities Researching chronic conditions by race Use of race, ethnicity and language data Patient safety and culturally competent care Community Community Engagement Health fairs Buy Detroit Midtown: Live, Shop, Eat Improve health status and support economic development Finance Supplier Diversity New emerging diverse markets Drive financial performance

Diversity Council President / COO ERGs Employee Resource Groups Business Unit Diversity Committees Public Responsibility Board Quarterly Report Other Ad Hoc Board Reporting Pillar Teams Alignment Coordination Monitoring Workforce Diversity Score card team CDO Chief Diversity Officer The Diversity Council is responsible for the development and oversight of all diversity strategies and programs CEO

5 Structure Institute on Multicultural Health Community Health Education & Capacity Building Healthcare Equity Campaign Office of Community Health, Equity & Wellness Dr. Kimberlydawn Wisdom, SVP Generation With Promise Childhood Obesity Prevention Sew Up the Safety Net Infant Mortality Disparity Reduction Also: Center for Health Promotion and Disease Prevention Center for Integrative Wellness

6 Generation With Promise Project vision: Middle school–aged students in underserved communities are empowered to drive policy, environmental and youth behavior change Long-range vision: Decrease risk for chronic disease and incidence of obesity, promote healthier communities and develop health care advocates and leaders.

7 Generation With Promise Goal: Positive change at 3 levels… Develop/implement school health policies Improve school environments (more healthy choices) Change student behaviors and leadership skills

8 Sew Up the Safety Net for Women & Children Project Goal Working through an unprecedented public-private partnership of Detroit’s major health systems, public health, academic and community partners, we will tighten a loose net of disconnected medical and social services … …thereby building a comprehensive, accountable system of care that will engage the residents of three Detroit neighborhoods to improve the conditions that lead to infant survival through the first year of life.

9 Sew Up the Safety Net for Women & Children Project Objectives Connect 1,500 at-risk women, 375 pregnant (Group P) and 1,125 non-pregnant (Group NP), ages years in the Brightmoor, Osborn, and Southwest neighborhoods to community and health care resources by 6/30/2014. Improve awareness of health equity and racial disparities in health care by providing educational sessions to 500 physicians, nurses, social workers, and other health care professionals in the participating partner health systems by 3/31/2014. Establish technologically relevant educational and supportive products that will engage the broader community in promoting good health status prior to and during pregnancy.

10 Mission is to: Conduct and facilitate research focusing on health and healthcare disparities and to disseminate outcomes locally, regionally, and nationally Develop community-based programs aimed at improving the health status of underrepresented racial and ethnic populations and other underserved groups Provide training to enhance the cultural competence of employees, researchers, and health care providers and to engage them as partners in working towards healthcare equity

11 Healthcare Equity Campaign Goal To increase knowledge, awareness, and opportunities to ensure healthcare equity is understood and practiced by Henry Ford providers and other staff, the research community and the community at large; and to link healthcare equity as a key measurable aspect of clinical quality.

12 Healthcare Equity Campaign Phases Phase 1: Raise awareness about health and healthcare disparities as we move toward healthcare equity Phase 2: Implement tools to improve cross-cultural communication and collaboration; plan for review of quality metrics by race/ ethnicity/ language Phase 3: Integrate into System processes to ensure sustainability and accountability; develop process for continuous monitoring of quality metrics by race/ ethnicity/ language and for intervention

13 Healthcare Equity Campaign

Reducing Care Disparities: A Leadership Imperative

Saint Francis Strategy Governance Commitment to Health Care Equity Increase Diversity in Governance and Management –Governance and Nominations Committee Increase Board Diversity –Management Diversity Plan Carrington and Carrington Cultural Competency Training –Davis Communications

Saint Francis Strategy, cont. Vice President of Community Health, Disparity and Health Policy –Develops a multidisciplinary program in Health Care Disparities with a Tripartite Mission of clinical care, research and education –Engage in advocacy efforts –Initiate Basic Science, Clinical and Health Policy Research –Data collection oversight –Oversee the Curtis D. Robinson Men’s Health Institute –Curtis D. Robinson Men’s Health Institute Clinical Fundraising Research Tuskegee Institute Partnership

“Of all the forms of inequality, injustice in health care is the most shocking and inhumane…” Dr. Martin Luther King, Jr.

DISPARITY IN PROSTATE CANCER  African American Men are 2.5 times more likely to die from the disease than Caucasian men  Prostate Cancer is the second-leading cause of cancer death in African American men.  If diagnosed in the late stages, African American men have only a 29% five year survival

MEN OF COLOR HEALTH INITIATIVE (MOCHI)

8 Saint Francis Hospital Board Member Curtis D. Robinson commits $1million to Men’s Health Institute

Hartford Foundation for Public Giving (HFPG) awards a $472,000 grant to establish a prostate cancer outreach program  - 7

Curtis D. Robinson Men’s Health Institute Components  Community Education Plan  for men and their families  Early Detection Program  including free testing  Access to the most advanced treatments  including the da Vinci Robotic Surgical System

CDRMHI Advisory Board   Curtis D. Robinson, Founder and Chairman, Curtis D. Robinson Men’s Health Institute, President & CEO, C&R Development   Christopher M. Dadlez, FACHE, President & CEO, Saint Francis Hospital and Medical Center   Richard Blackmore, Founder, T. R. I Management, former NFL Star (Philadelphia Eagles and San Francisco 49ers)   Dr. L.D. Britt, President, American College of Surgeons   Gene Bruyette, Founding partner of KBW Financial   Dr. Ben Carson, Sr. M.D., Johns Hopkins School of Medicine   Clifton Davis, Hollywood Movie Actor, Singer and Writer   Richard Graziano, Publisher, The Hartford Courant   Lonnie L. Johnson, Esq., Senior Director, ExxonMobil   Dr. Cato T. Laurencin, Vice President, UCONN School of Medicine   Deacon Arthur L. Miller, President, National Association of Black Catholic Administrators   Gilbert L. Rochon, Ph.D., MPH, President, Tuskegee University

Da Vinci Robotic Surgical System

Hartford Islamic Center Event 17

Hartford Public Library

Barber Shop Outreach Events

August 2010 CDRMHI Celebrity Golf Tournament Dr. Ben Carson- Keynote Speaker

First Annual Cruise for a Cure

Sen. Dick Blumenthal (D-CT) & the CDRMHI Team

Tuskegee Center for Bioethics- Est.1997 Unknown-1

CDRMHI MAKING A DIFFERENCE !  42 Community Events Held  1,224 Attendees  647 PSA’s drawn  581 Digital Rectal Exams  33 Prostate Biopsies performed  18 Prostate Cancer pts diagnosed/ treated 7 Robotic Prostatectomies 7 Robotic Prostatectomies 7 Radiation/Hormonal treatment 4 Other treatments as of 7/6/11 as of 7/6/11

SurvivoMHI Survivors.jpgr SlideMHI Survivors.jpg   MHI Survivors.jpg MHI Survivors.jpg

“An Historic Discussion about Health Disparities” Town Hall Meeting April 19, 2011

A Community - Based Multidisciplinary Center for Health Disparities