Care Inspectorate Self Directed Support Regulation of Care Services Heather Dall – Development Officer

Regulation and Care Inspectorates expectation of Care Services Self Directed Support - options: 1.Employ Personal Assistant/s 2.Purchase a service from a care service 3.Mixture of the above

Making choices – table discussion Personal Assistant/s v Registered Care Service

Benefits of employing PA Total control and responsibility to employ own staff Personal and sole arrangements – not regulated Can be helped with arrangements

Benefits of using care service Choose which care service you want - that provides personalised services No hassle with employing staff No additional responsibilities Service is subject to regulation - inspection and complaints

Option 3 – employing PA and services from an ‘agency’ Employment law guidance Where providers are seen in law as being an agency, they may be subject to ‘Agency worker regulations 2010’ … seek advice.

To register or not to register.. Agency/support organisation Advertises possible PA’s Carries out background checks Offers service user range of suitable candidates for individual to employ Service user is responsible for employment issues Care Service - promotes personalisation Service supports service users to Choose staff/team. Staff employed by service provider (contract of employment) and has responsibility for sick leave, maternity and redundancy Service has responsibility for supervising, appraising and would discipline staff member Service in conjunction with service user – agrees support plan

Expectations of Care Service Providers Care Service category is appropriate (otherwise and illegally operating service) Provider informs SDS clients of boundaries and limitations of service – ensuring an informed choice is made Adherence to regulations (Requirements) and keep in mind NCS (recommendations) People choose registered care services as its regulated, have staff/contingencies Care Inspectorate – Investigate complaints

I nspection of care services - continue to use: Annual Returns Self Assessments PSR Act, Regulations and relevant NCS Lay Assessors/Service user carers Future – stakeholder feedback

Inspection and SDS Monitoring SDS through CI Annual Returns Advice to CI staff – include SDS clients in sample for Inspection activity SDS – similar to as self funding service users where purchasing registered care service Review service arrangements and registration

Questions for table top discussions 1.What are the anticipated benefits for people who wish to use SDS ? 2.What should the Care Inspectorate expect from Local Authorities ? 3. What are the issues/implications/concerns for care services supporting people using SDS ?