The International Association of Administrative Professionals Setting the Standards of Excellence

Administrative Professionals: Advancing Roles and Responsibilities Past two decades: Many changes in office technologies, business structures Most administrative professionals have successfully navigated through this sea of change New horizons of information access and teamwork

Typical Work Tasks for Today’s Administrative Professional Developing a production report using spreadsheet software Preparing charts, slides, and handouts for a management presentation Corresponding via phone, fax, or with clients all over the world Researching a topic on the Internet Coordinating a videoconference Supervising or training a coworker Effectively representing management at a meeting

Key Skills in Demand Mastery of Office Suite Software –Word processing, spreadsheet, database, scheduling, presentation, desktop publishing, Web design Requires Top-Notch “Soft Skills” –Interpersonal communications –Organization and time management –Customer service, public relations –Participation on work teams –Project management –Meeting and special event planning –Ability to work independently

Commitment to Skill Development Essential to actively pursue continuing education opportunities Polish your written and verbal communication skills Get involved in outside organizations – stretch yourself

About IAAP Non-profit organization International in scope Headquarters in Kansas City, Missouri 28,000+ members and affiliates Nearly 600 chapters 35 Regional divisions in six districts Governed by 12- member International Board of Directors

Association Mission and Vision The IAAP mission is to enhance the success of career-minded administrative professionals by providing opportunities for growth through education, community building and leadership development.

IAAP: “What’s in it for Me?” Networking Continuing education Latest information and research Certification

Networking Exposure to other professionals outside your company Expand your interpersonal skills and comfort levels Develop leadership skills IAAP global network

Seminars and Conferences Annual events offering a wide array of educational workshops and hands-on training Education Forum and Annual Meeting - summer Professional Education Conference - spring Certification Conference - fall Various regional and local chapter events

Top-Notch Publications Award-winning OfficePro magazine Published eight times a year Contains a wealth of information – latest trends, productivity tips, and much more Other IAAP publications: OfficePro Express e-newsletter (twice each month) and IAAP Connections e- newsletter (association news - bimonthly)

Personal and Professional Development Resources Member discounts on more than 250 books and self-study courses, many providing the Continuing Education Unit (CEU) IAAP’s Complete Office Handbook -- the definitive reference book for today’s electronic office Browse resources available on IAAP Web site’s online bookstore

IAAP Online Services IAAP Web site: Latest association news and information Online training Online resource store Online networking And much more!

Professional Certification Achieving certification through IAAP is the internationally-recognized standard of excellence Two certification programs: –Certified Professional Secretary ® (CPS) –Certified Administrative Professional ® (CAP) More information can be found in the “Professional Certification” section of the IAAP Web site:

Local Chapter Benefits Nearly 600 IAAP chapters worldwide Local education and networking opportunities “Hands on” leadership training through participation in chapter activities

How Your Company Benefits Training and skill- building activities First-hand professionalism Positive corporate image Build team spirit Leadership training and experience Maximum “bang for the buck” employee development

Your Invitation to Join Join Online: Mobile Chapter Contact Information Or, contact IAAP Headquarters: Questions? Feel free to call or ! IAAP World Headquarters Kansas City, Missouri